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Business Systems Analyst Resume

Columbus, OH


  • Technical Business Analyst with over 8 years of demonstrated experience in Information Technology. Adept at prioritizing and completing tasks to meet customers’ needs. Utilizing Waterfall and Agile methodologies to execute business analysis and design through the product and software development lifecycle, building strong relationships with internal / external stakeholders.
  • Business Analyst with a total experience of 7 years with strength in areas of tuning overall long - term product vision and strategy based on continual assessment of internal data, market research, competitive research customer feedback, exposure to software management solutions, analysis and reporting, testing and requirement gathering.
  • Worked extensively throughout all phases of SDLC including but not limited to Requirement Analysis, Definition of requirements, Design, Testing, UAT and maintenance.
  • Strong Analytical and Project Management skills including thorough understanding of how to interpret customer’s business needs and translate them into application and operational requirements.
  • Excellent facilitation skills in conducting walk-through sessions, brainstorming and JAD sessions.
  • Created and documented High Level Data Movement and Data Flow diagrams, High Level & Detailed Conceptual Architecture diagrams using BPMN (Business Process Model and Notation) standards encapsulating every system components within visio flows.
  • Translate business requirements to the functional specifications by authoring detailed, high-quality product requirement specifications for engineering development.
  • Strong Database skills and expertise in writing SQL Queries.
  • Well versed with preparing Business process diagrams using BPMN standards using Bizagi and MS Visio.
  • Created User Stories based on INVEST principles & Experience in writing Acceptance Criteria using Gherkin Syntax
  • Exceptional communicator and presenter, equally comfortable with executives/stakeholders through end-users to include presentations, proposals, product evaluations and gap analysis.
  • Extensively worked in all phases of SDLC from requirements gathering, plan, analysis, test, deployment and implementation through production support and infrastructure management.
  • Also possess experience in User Acceptance Testing (UAT) including regression testing, system testing and functional testing.
  • Experienced with different prioritization and estimation(sizing) techniques like MOSCOW method, Planning Poker.
  • Development and QA team for requirement gathering, walkthroughs and customer interviews.
  • Knowledge of creating wireframes/mockup screen using various wire framing tools.
  • Brief experience in Automation with writing Requirements using Ruby / Cucumber.
  • Employed best practices for PMBOK and Agile methodology utilizing both the Scrum and Kanban framework. Support continuous process improvements to better align organization with fundamental best practices and procedures.
  • Comprehensive knowledge on System Development Life Cycle (SDLC) and thorough understanding of processes guiding Requirements, Analysis and Design, Change Management/Control, Development.


Products & Tools: Microsoft Office, IBM RRC, IBM RTC, HP ALM, Microsoft SharePoint, Ruby / Cucumber, Microsoft PowerPoint Mock - up, Microsoft Visio, Quality Center, Jazz, ServiceNow, Team Foundation Server (TFS).

Methodologies & Framework: Agile Software development, Scrum, Waterfall.

Core Competencies: Scrum Framework & Process, Team Building, Business Process Modeling, Fostering Team Collaboration, Product Lifecycle, Stakeholder Management. Project management, Business analysis, process flow mapping, Story-Based Development Iteration/Sprint, Planning & Estimation & Conflict Resolution.

Industries & Domains: Insurance, State, Banking & Retail

Agile Artifacts: Requirements (Epic, User Stories, Features, IR’s, Use cases), Estimation Techniques (Use of Fibonacci, MOSCOW, Planning poker, Relative sizing), Ceremonies (Stand up, Pre IPM, IPM, Retro, Release planning meeting, 3 Amigos).

Testing Tools: HP ALM, QC, Cucumber, Ruby

Technologies / Databases / ERP: MS SQL Server, MS Access, HTML.


Confidential, Columbus, OH

Business Systems Analyst


  • Worked with different Business groups in the Bank, coordinated with the Project / Program managers on the new projects which are coming in to line.
  • Actively participated in Scoping sessions understanding what is the Impact by performing the Impact Analysis.
  • Understanding the need / ask for the project right from the Conceptual model.
  • Documented FRD, BRD, Source to Target Mapping, Data Mapping documents.
  • Maintained the requirements and all the project related artifacts in Sharepoint.
  • Facilitated the meetings with Business Units to elicit the right set of requirements and understanding the ask for the project.
  • Active participation in Status meetings with the Project managers to provide a timely update / road blocks from a requirements standpoint.
  • Analyzing the Data tables, schemas of the Source system, understanding the different fields and their importance.
  • Document current business and system processes for the Business Banking application
  • Create wire frames for the .net rewrite phase of the Business Banking application
  • Interact with business to capture and document acceptance criteria for the rewrite phase
  • Daily stand up calls with the development teams to access the Sprints progress.

Environment: MS Suite, Waterfall, Sharepoint, Data Studio, SQL, ETL, Visio.

Confidential, Columbus, OH

Agile Requirements Analyst


  • Worked along with Product owner / App owner to maintain and manage the Product Backlog.
  • Actively lead/participated in Agile Ceremonies, IPM, Daily Standup, Retrospective, 3 Amigos JAD, White boarding, LLD, Show & Tell and Project Status/issues and Release meetings.
  • Analysis of existing functionalities of legacy applications to identify to maintain as much relevant existing functionalities going forward.
  • Responsible for prioritizing Backlog, Creating User Stories and Story Card inventory for sprint launch.
  • Maintained requirements (Epic, Features, Collections, IR’s, Use Cases, User Stories) using IBM RRC.
  • Participated in prioritizing of story cards using Fibonacci series / Relative Estimation / Planning Poker.
  • Created and managed Story, Tech and Test cards in Rational Team Concert (RTC) and updated requirements in RRC.
  • Assisted Project Manager in developing sprint plan during sprint planning meetings.
  • Designed user interface requirements and visual patterns by creating screen mockups.
  • Presenting the Requirements in Jenkins format in Ruby- Cucumber platform.
  • Acted as liaison between the design, technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
  • Conduct requirements demonstration meetings for the development team.
  • Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.

Environment: IBM RRC, RTC, ETL Informatica, HP ALM, MS PowerPoint, MS Visio, MS Excel, MS Word.

Confidential, Harrisburg, PA

Business Analyst


  • Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
  • Created wireframes, screen validations, screen mock-ups for detailed requirements and better look and feel of the user needs.
  • Created Process flows, workflows for each module.
  • Acted as liaison between the technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
  • Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.
  • Reviewing of Test Strategy/Plan, Test Cases, writing test scenarios for clients, tracking and conducting defect triage sessions for all defects.
  • Facilitate User Acceptance Testing (UAT) and production rollouts, and the defects detected were tracked and managed using JAZZ.
  • Assisted with and orientation of less experienced Business Analysts and project team members.

Environment: MS PowerPoint, MS Power Mock up, MS Excel, MS Visio, Test Manager, HTML< SharePoint 2010, JAZZ.

Confidential, Charlotte, NC

Business Analyst


  • Created Translation Table document for the fields that could not be mapped directly.
  • Created Design Documents and data flow diagrams magnifying on the flow of data.
  • Created Gap documents to analyze the differences in data between AFS and Loan IQ.
  • Interacted with SQL Server and Toad in writing complex SQL queries to extract the data required.
  • Understand the change requirements and work on the modifications accordingly.
  • Worked closely with multiple teams and guided the QA team in writing test cases.
  • Followed the agile approach, organized regular meetings with SME’s (Subject Matter Experts) to ensure correctness and consistency of the mapping documents.
  • Brought in organized structure and suggested process improvements by formatting the already existing mapping documents, thus making it more presentable to the higher management and data stewards..
  • Conduct JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Heavily involved in the creation, modification and implementation of Test Cases for each Business requirement and prepared a very detailed Requirement & a Test Traceability Matrix list.
  • Used VSTS TFS for work item customization to align the workflows and fields of artifacts for tracking activities with the business processes used by the organization.
  • Responsible for creating process flow diagram, complex data flow diagrams, and functional diagrams in order to depict the data flow between the different applications.

Environment: MS Access, MS Excel, MS Visio, Test Manager, MS Project, Rational Requirements Composer 4.0.5, HTML, TFS

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