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Senior Business Information Analyst And Technical Project Manager (consultant) Resume

Washington, DC


  • I love solving problems by working with people and data. Professionally, I'm a personable energetic analyst and project leader with a targeted focus on developing business systems and enacting process improvement in organizations.
  • For over 10 years, I've employed a wide array of qualitative and quantitative techniques and soft skills to meet project and organizational goals. I pride myself on understanding all components of an initiative/product in order to reach effective and efficient solutions for all.


  • System development life cycle system analysis data analysis databases business intelligence business case development software requirements project management (agile and waterfall) program management process improvement process reengineering process automation business analysis strategic planning policy analysis perations analysis


Applications: MicroStrategy, Tableau, Power BI, MS Word, Excel, Access, Visio, PowerPoint, Project, SSRS, SPSS, SAS, SharePoint, Allscripts Sunrise Clinical Manager, Atlassian JIRA and Confluence, Adobe LC Designer, Asana, SQL Server, DB2, Electronic Health Records (EHRs)

Standards: Health Level 7 (HL7) modelling, Business Process Model and Notation

Languages: XML, SQL, Basic Java, and Basic VBA


Senior Business Information Analyst and Technical Project Manager (Consultant)

Confidential, Washington DC


  • Performing current and future state reporting system gap analysis
  • Gathering business and functional requirements
  • Creating wireframes/ mock - up dashboards and visualizations
  • Writing technical specification, user stories, and test cases
  • Presenting prototypes to product owner and stakeholder
  • Confirming test scripts, data profiling, data mapping, and data models
  • Authoring system documentation (user guides, technical manuals, etc.) and maintaining project artifacts
  • Creating/ refining the product backlog
  • Conducting daily status/ stand-up meetings
  • Developing product vision, framework and roadmap presentations
  • Updating statements of work and project plans
  • Liaising with product owner and other key stakeholders

Clinical Systems Analyst / Project Lead- Data and Analytics (Consultant)

Confidential, New Hyde Park, NY


  • Determined critical success factors for obstetrics reporting project to monitor key clinical performance indicators (KPIs), quality metrics, compliance regulations, and outcomes evaluation
  • Created database requirements and specifications for Emergency Department data mart
  • Created ad hoc SQL queries when needed for testing reports
  • Created proof of concept to reengineer system development for antimicrobial usage and resistance reporting initiative

Manager - Data Analytics for Quality and Safety

Confidential - Washington, DC


  • Managed a team of three analyst by coordinating day - to-day activities for corporate clinical quality and safety data collection and reporting; reporting affected all Confidential int (10 hospitals) and outpatient (100+ clinics) facilities
  • Implemented project management methods and system development practices in order to improving cyclical reporting

Senior Business Analyst and Project Manager

Confidential - Bethesda, MD


  • Mapped source to target data for ETL and developed reporting requirements with stakeholders
  • Provided system documentation - data dictionary, user guide, operations manual
  • Assisted with training and end user support as liaison between technical and business team
  • Performed dual role as lead business analyst and project manager that created project deliverables and oversaw project processes for clinical trial system
  • Authored a comprehensive business case (+60 pages) that outlined the strategy and concept down to detailed business requirements
  • Developed a statement of work (SOW) for the request for proposal (RFP) which stated technical, personnel, and implementation requirements
  • Coordinating system development internal and external stakeholder meetings
  • Scheduling training and product releases to users
  • Planning vendor demonstrations
  • Overseeing and managing project timelines based on staff availability
  • Using JIRA and Confluence updated all project-based activity for issue tracking, requirements tracking, and system documentation


Business Analyst

  • Established the business case with project purpose, objectives, landscape, success criteria, stakeholder profiles/priorities, risks, scope, and assumptions
  • Performed discovery sessions with users for requirements elicitation
  • Created and validated use cases with normal and alternative flows, pre and post conditions, business rules, and exceptions
  • Developed wireframes (visual mock-up), process maps, and system/actor diagrams
  • Developed functional requirements, non-functional requirements, and technical specifications
  • Performed market search and analysis for COTS products vs. internal custom development

Project Manager

  • Created project plans - schedule, communication, and stakeholder engagement plans
  • Facilitated meetings
  • Handled arising issues
  • Wrote proposals for RFP

Business Analyst (Operations) and Project Manager

Confidential - Bethesda, MD


  • Oversaw business requirements and tested prototypes for all internal SharePoint-based administrative applications on the Institute's intranet
  • Developed and implemented a purchase approval system, a travel and training authorization system, and a telework approval and tracking system as subject matter expert
  • System development activities included process mapping, creating functional user requirements, creating test scenarios, performing user acceptance testing, launching pilot and full roll-out
  • Created NINR specific operational policies that adhered to Confidential overarching guidelines

Program and Policy Analyst

Confidential, Washington, DC


  • Researched material and drafted preliminary policy memos, short correspondences, presentations, and white papers for senior staff in the healthcare financing unit

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