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Business Analyst Resume

Notre Dame, IN

SUMMARY:

Technically sophisticated and business - savvy database administrator /developer with a career reflecting strong leadership qualifications coupled with hands on information technology, networking and programming expertise. Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Superior record of delivering multiple projects on time and under budget. Team-based management style and excellent interpersonal/communication skills.

AREA OF EXPERTISE

  • Network, Systems and Database Administration
  • Business Applications Analysis
  • Project Management
  • Web Development
  • Team Leadership
  • Information Technology Professional

TECHNICAL SKILLS:

Database Administration - Large Complicated Databases, while at 1st Source, MFB Financial and Michigan National; Less Complicated Databases throughout career; Database Driven Web Sites; Interfacing Databases with the Internet; Inventory Control and Online Sales Presentation of Inventory; Creating and maintaining both permanent and ad hoc reports for numerous database systems; MS SQL Server 2005, 2008, 2012; Oracle 11g

Systems/Network Administration - Microsoft Windows NT/ 2000/2005/2010/2012 ; Novell; Linux; SQL; Cisco Router; ISA 2000 Firewall; TCP/IP; Internet Information Server

Programming/Scripting Languages - ASP, ASP.NET, BASIC, COBOL, Cold Fusion, FORTRAN, HTML, JavaScript, Perl5/CGI, PHP, SQL, T-SQL, XML

Applications/Business Analyst - Electronic Health Records Application, Banking/Financial Applications, Internet/Intranet Applications, Telecommunications Applications, Windows, Linux

Software Proficiency - Access, Alpha4, Business Objects, Cognos Analysis Studio, Cognos BI, Cognos Framework Manager, Cognos Impromptu, Cognos Query Studio, Cognos Report Studio, Cold Fusion, CorelDraw, Crystal Reports, Dreamweaver, Elite Time and Billing, Excel, Fireworks, Flash, Freehand, FrontPage, Illustrator, Lotus 123, Medical Manager, Photoshop, Q&A, Quark, UltraDev, Visio, Visual Studio, Word, WordPerfect

PROFESSIONAL EXPERIENCE:

Confidential - Notre Dame, IN

Business Analyst/Project Manager/Application Developer

  • Provide comprehensive IT computing support to users of the IT system.
  • Project Manager for software updates and application integration with Enterprise Systems
  • Interface with customer to understand, define and translate business requirements into functional specifications.
  • Facilitate brainstorming meetings, interviews and workshops to gather business requirements for application development and software update projects.
  • Serve as a liaison between the customer and the technical support staff.
  • Maintain a consultative partnership with customers/business units to analyze application needs and develop reporting and database solutions.
  • Develop and maintain application interfaces and websites usingOracle PL/SQL, SQL Server Integration Services, etc.
  • Awarded Notre Dame’s Project Management Certificate

Confidential - Elkhart, IN

Director of Information Technology

  • Provide comprehensive IT computing support to users of the IT system.
  • Maintain MS SQL Servers, Windows servers, Internet servers, mail servers and all desktop PCs at a multi-location operation.
  • Work closely with all levels of the organization to analyze application needs and develop reporting solutions.
  • Manage and provide support of web applications and MS SQL Database.
  • Develop and maintain websites using ASP.NET, PHP, HTML, and CSS.

Confidential, South Bend, IN

Business Analyst/ Report Developer

  • Gather data from multiple internal sources to report to various departments throughout the accounting firm.
  • Work closely with all levels of the organization to analyze application needs and develop reporting solutions.
  • Manage and provide support of Cognos applications.
  • Act as liaison between end users, management, operations staff and IT departments.
  • Create training materials and train and support software application users.
  • Provide technical and analytical assistance to non-technical application users.

Confidential, Mishawaka, IN

Analyst / Report Writer, Data Specialist

  • Gather data from multiple internal sources to report to the Department of Education all manner of personnel and student data.
  • Interact daily with all levels of the organization to analyze needs and develop reporting solutions.
  • Provide support for troubleshooting information systems, including Cognos and Crystal reporting systems.
  • Develop Access database applications for use by internal HR and Finance departments.
  • Train and support computer/software users.
  • Provide technical and analytical assistance to non-technical application users.

Confidential - South Bend, IN

Business Owner; Business Intelligence Consultant; Project Manager; Web Programmer / Analyst; Trainer; Network/Database Administrator

  • Project Management.
  • Analyze and diagram workflows and business systems.
  • Design/Develop Database Driven Web Sites.
  • Create detailed and accurate project descriptions, estimates, functional and technical specifications, schedules, time lines and written status reports throughout the development process.
  • Create documentation and user’s manuals.
  • Train and Support Computer/Software Users.
  • Act as liaison between management, operations staff and IT department.
  • Write and execute SQL scripts and stored procedures to troubleshoot and test applications.
  • Create and maintain permanent and ad hoc reports using report writer tools.
  • Create training materials and train users in classroom setting as well as one on one.
  • Provide ongoing software support for new applications/systems.
  • Provide technical and analytical assistance to non-technical application users.
  • Analyze, identify and troubleshoot problems within systems and interfaces between computer applications.
  • Systems and Applications Analysis
  • End User Software Support

Confidential - South Bend, IN

Programmer/Analyst

  • Analyze and diagram current workflow and business systems of various departments.
  • Develop new workflow around new system installations.
  • Act as liaison between management, operations staff and IT departments.
  • Code programming changes for customized programs and report extracts.
  • Develop and implement testing plan of new applications/systems.
  • Create and maintain permanent and ad hoc reports using report writer tools.
  • Create training materials and train users in classroom setting as well as one on one.
  • Provide ongoing software support for new applications/systems.
  • Provide technical and analytical assistance to non-technical application users.
  • Analyze, identify and troubleshoot problems within systems and interfaces between computer applications.

Confidential - Niles, MI

Commercial Lender / Personal Banker / Software Support Analyst

  • Increase commercial and residential mortgage loan volume 300% each month as compared to the previous year.
  • Provide ongoing software support for new applications.
  • Provide technical and analytical assistance to non-technical application users.

Confidential - Mishawaka, IN

Assistant Vice President / Applications Analyst / Commercial Lender / Human Resources Officer

  • Build commercial lending department from the ground up.
  • Create cost savings of 50 to 75% on varied projects through analytical skills and bottom-line focus.
  • Analyze, identify and troubleshoot problems within systems and interfaces between computer applications.
  • Evaluate new lending documentation software applications and make purchase recommendation to directors.
  • Train users on new computer systems and applications, write users manuals and create ad-hoc reports.
  • Provide technical and analytical assistance to non-technical application users.

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