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Senior Business Analyst Resume

SUMMARY:

  • 18+ years of experience in Banking and Business Analysis including change management, delivery of large programs, engagement management
  • Extensive experience in Lending (secured and unsecured), loan life cycle, invoicing and accounting (GL/ IE posting & reconciliation)
  • Delivered solutions on large programs (end to end involvement) by applying Design Thinking with focus on maximizing customer satisfaction, process compliance and quality deliverables
  • Comprehensive experience in starting new engagements, building project teams from scratch, implementing governance models and processes to ensure quality deliverables along with efficiency
  • Managed Business analysis practice to increase engagement maturity in Confidential group
  • Managed vendors which includes contract negotiations and implementation of a governance model
  • Adept in agile scrum framework and implementation of tools like Jira, Confluence, RTC and other tools for DevOps

AREA OF EXPERTISE

Functional

  • Loan origination for secured and unsecured products, Retail credit risk assessment models, Mortgages, Asset Based Lending, International Payment Systems - CHIPS, Fedwire, CLS, SWIFT
  • Adept in Balance sheet and Profit & Loss account, Ratio Analysis, Financial Analysis of Corporates
  • Retail Risk Analytics

BA Skills

  • Requirements gathering, analysis and management, As Is - To Be Analysis, Business Case, RFE/RFI, Feasibility Study, Data Dictionary, Traceability Matrix, Prototyping
  • Epic, User Stories, Product Backlog, Product Discovery, Product Road Map
  • Functional Design, Critical Test Scenario, Defect Triage Management
  • Change Management, Stakeholder Management

TECHNICAL SKILLS:

Tools: Collaboration Jira, Confluence and RTC

Process & Quality: MS Visio, MS Office, Clarity and HP QC

Data Mining & Modeling: Clementine/SPSS (Decision Tree, ETL), SAS - Enterprise guide and E - miner

Reporting: SAS OLAP cube designer, COGNOS Power Play and SAS Web Report

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

  • Provide logistic support for interviewing potential recruits
  • Mentor/ support junior members on BA practice in Waterfall and Agile framework

Senior Business Analyst

Confidential

Responsibilities:

  • Led HUB BA team for Channels, Payments and Lending verticals
  • Product set up for Asset Based Lending and setting up of chart of accounts
  • Re-engineered processes for loan disbursement, repayments, interest adjustments, amortization of expenses and recording collaterals
  • Mapped Business process against HUB functionality and identified gaps for work around/small enhancements
  • Reviewed training content and delivered demos to the business/ operations colleagues
  • Validated data migration reports for lending business for #customers, #accounts and balances
  • Produced minute by minute plan for business involvement in tandem with IT activities for 9 Dress Rehearsals and then Go-Live
  • Extended post production on the job training to lending businesses and reconciliation of GLs
  • Received “All Stars” team award for key contribution to delivery of the project

Senior Manager Business Analysis

Confidential

Responsibilities:

  • Joined as Senior Business Analyst in 2006 then promoted to Lead Business Analyst in 2008 and then elevated to Manager - Business Analysis practice role in 2012
  • Ensured timely delivery of artifacts by the team members
  • Produced reports/ presentations for senior management
  • Undertook domain trainings, content preparation and subsequent delivery of such training

Confidential

Responsibilities:

  • Played Business PM role for deployment of HUB (Core Banking App) EU2.1 Cluster
  • Agreed functional scope with in-country Confidential and business heads
  • Established governance with Confidential for periodically business review
  • Facilitated walk-through and sign off on Data Migration reports
  • Obtained business support for simulation before go-live
  • Established the Business System Testing (BST) approach to shift left for quicker delivery
  • BST scenario walk-through and test result sign offs from the business teams
  • Supported live proving and post production activities

Confidential

Responsibilities:

  • Coordinated with vendors for 3rd party products through RFEs and devised matrix to evaluate 3rd party products versus internal solution
  • Socialized business case to country business heads, senior IT Exco and Cost Approval board for approval
  • Articulated the Governance structure for the program

Confidential

Responsibilities:

  • Produced Functional Requirements Documents after a series of face to face interviews with business colleagues
  • Floor walk to outline impact on rejected payments repair queues and operations expectations
  • Produced Functional design document in consultation with business, development and architecture teams
  • Tested critical functionality as well as reviewed test scenarios with testing teams
  • Supported live proving and post production support

Confidential

Responsibilities:

  • Gathered requirements with business teams through requirement workshops
  • Managed Stakeholder’s at Confidential level for implementation of the project
  • Created and maintained requirements traceability matrix and implemented strict change control board
  • Produced functional requirements documents detailing Business Requirements, Systems Requirements, Business Rules and Data Requirements
  • Performed business parameter set up for products and customer journey on backend
  • Supported SIT, UAT and implementation
  • Defined business process for each lending product
  • Trained operations as well as business colleagues

Confidential

Responsibilities:

  • Played role of an End to End Analyst on the project with a team of 5 business analysts
  • Gathered requirements with business teams through requirement workshops, prototype and business center visits
  • Produced Confidential document, Solutions proposals, Data dictionary, Process flows and Requirements traceability matrix
  • Produced and managed the product backlog for the project
  • Conducted demo walk-through of the requirements with business and IT teams at the end of the sprint
  • Attended usability testing conducted at the 3rd party offices in London
  • Managed multiple stakeholders from business (Marketing, Legal, Compliance, Credit and Risk) and senior management on the technology side
  • Played a role of defect triage manager for the project
  • Received “All Stars” team award for key contribution to delivery of the project

Confidential

Responsibilities:

  • Elicited requirements with business teams through requirement workshops and interviews
  • Managed the requirements traceability matrix and supported multiple work streams on program
  • Managed stakeholders across various streams
  • Created and maintained functional requirements documents detailing Business Requirements, Systems Requirements, Business Rules and Data Requirements
  • Produced use cases and provided input into BPM
  • Supported solution proposal and worked closely with Enterprise Services Architecture (ESA) team for producing artifacts required for design team

Confidential

Responsibilities:

  • Established the scope by understanding the high-level requirements with business and shortlisted options
  • Identified and engaged with relevant architecture, development and testing teams for effort estimation, technical details and resource profiles
  • Evaluated options on parameters like fulfillment of high-level requirements, estimated efforts, elapsed time, technical feasibility
  • Produced Confidential document covering pros/cons of options considered and recommending the best possible option, its cost and elapsed time

Confidential

Responsibilities:

  • Documented customization requirements for the products deployed in the CEE countries
  • Produced functional specifications for customization of AAPS and detailed SMG3 requirements reflecting product credit policy
  • Designed front end screen as per the business requirements
  • Reviewed test strategy, plan and test scenarios
  • Supported SIT, UAT and Implementation of AAPS

Confidential

Responsibilities:

  • Analyzed the existing systems & interfaces which were accessed by the 3rd party
  • Finalized the product list and detailed out plan for migration
  • Liaised with 3rd party vendor, Confidential business team and different application teams for development/ testing work
  • Produced and maintained a complex proposed solution diagram

Confidential

APAC BA Engagement

  • Deploying regional and global enhancements to HUB and peripheral systems
  • Regulatory projects for the countries

Confidential

  • Involve operations while initiating the project in IT to get more insights into issues faced on the floor
  • Maintaining the operations log of issues and continuously evaluating it against 3 filter model
  • Sourcing the data into the data warehouse from various source systems
  • Generating various reports, regulatory and non-regulatory, for Confidential
  • Demising existing datamarts and fulfill the requirements through data warehouse

Confidential

  • Producing the Confidential document eliciting the high level requirements and recommending the best possible solution along with high level IT estimates for delivering the solution.
  • Charting out a high level plan based on the resource profiles received for the recommended solution

Confidential

  • Reviewing the change request requirements
  • Identifying the best possible solution
  • Coordinating with the IT and Business to agree on the solution, estimates and timelines

Confidential

  • Identifying the applications which could be demised, need to be upgraded to the latest platform or version
  • Coordinating with such application owners and business users to agree on the requirements and document the same
  • Producing the investment scorecard to prioritize the projects

Manager

Confidential

  • Worked on analytics projects related to collections, risk and credit card in retail banking domain.
  • Produced MIS for collections & automated reports to achieve efficiency with a team of 8 analysts.
  • Joined as Assistant Manager in 2004 and then promoted to Manager 2006

Confidential

Responsibilities:

  • Arrived at parameters using information value and correlation of these parameters to target variable to develop the model
  • Verified outcome of the model with field collection team and deployed successfully

Confidential

Responsibilities:

  • Identified straight flow through customers
  • Developed MIS based on demographics of the customers
  • Assessed customer level exposure of the bank towards such customers
  • Gave inputs to policy team based on analysis to tightened terms

Senior Financial Analyst

Confidential

Responsibilities:

  • Actively involved in analysis of Annual accounts of Indian listed/ unlisted companies and classify items of financial statements to reflect true profitability. Also, wrote reports on these companies covering the credit analysis as required by the lending entities.
  • Handled specific assignments independently, like determining the top 500 Indian corporate for a leading business magazine ‘Business Baron’.
  • Managed Deutche bank account for analytical support services provided by Confidential

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