Business Analyst Resume
Lake George, NY
SUMMARY
- Extensively involved in all the phases of SDLC
- Well versed with Requirement analysis and business specification
- Experience in conducting training sessions (Flexcube - Loan sanctions and disbursement)
- Considerable knowledge in Agile SCRUM methodologies.
- Communicating the business directives, goals, and needs to the technical team and serving as the client interface leader managing user expectations and achieving client satisfaction.
- Executing test plans, tracking defects and executing them to ensure that business requirements and functional specifications are tested and fulfilled.
- Proficient in creating UML Diagrams and Data Models including Use Case Diagrams, Activity Diagrams/State Chart Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams (DFD), Entity-Relationship diagrams and Web Page Mock-ups using Rational Rose and MS Visio.
- Extensively used MS Visio, Excel, PowerPoint, Word, Access (db)
TECHNICAL SKILLS
Languages: Visual Basic, C
Software/Databases: SQL Server 7.0/2000 and MS-Access
Operating Systems: Windows 95/2000/NT/XP, MS-DOS
OOAD Tools : Rational Rose, Requisite Pro, MS-Visio, MS-Project
Processes/Technologies: Rational Unified Process, UseCases, Workflow and Dataflow
Methodologies: Use Case methodology, Unified Modeling Language (UML)
EDUCATION
MBA
- Concentration: Finance and Systems
- Selected Coursework: Fixed Income Securities, Investment Management, Merchant Banking, Corporate Finance, Principles of Accounting, System Development Life Cycle, ERP and e-Commerce
B.Com (CA)
- Concentration: Commerce / Minor: Computer Applications
- Selected Coursework: Cost Accounting, Statistics, Organization Behavior, Income Tax law, Labor Law, Communication Skills, DBMS and Visual Basic Programming
PROFESSIONAL EXPERIENCE
Confidential,May 2011 - Present
Confidential,is a mid-size motel in Lake George, NY. It mainly deals with leisure, travel and tourism business.
Business Analyst
- Gathered Business Requirements; Interacted with users.
- Prepared Business Requirement Document (BRD) .
- Assisted the Finance Manager of the company in investing funds on current assets through working capital analysis for the fiscal year.
- Calculated cash inflows, accounts receivable, accounts payable.
Managed a team of eight people and delegated responsibilities.
Confidential, Oct 2009 –Jan 2011
Business Analyst
Confidential,is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.7 billion, for the year ended as on 30th June 2010.HCL is a $5.3 billion leading global technology and IT enterprise. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms
Client: Confidential,
Project /Duration: 15 months
Project Description:
Confidential,is an enterprise-wide IT solution for SIDBI (Small Industries Development Bank of India). The project is a total end to end solution comprising of a business process definition, development and implementation of various software solutions:
Intranet: is a web based port let application that efficiently integrates all the B-Spoke applications for SIDBI\'s intranet site. All business and support applications are launched from the intranet.
SSO (Single Sign On): This component facilitates User profile maintenance across entire landscape. This interfaces with all components.
B2B: supports business to business with client interface with SIDBI Bills application.
General Payment Processing System: facilitates processing miscellaneous payments to vendors against invoices.
Payments and Collections: This component supports branch level payments, collection and bank reconciliation functions
Fixed Assets: manages fixed assets of the bank.
DC Origination – LAPS : All the phases of loan processing right from the Preliminary Application stage to the Follow Up and Monitoring is taken care of in this Application.
NPA, Follow-up and Monitoring: manages workflow and decision making on loan follow up, monitoring and tracking in addition to managing the NPA as also provisioning of NPA accounts.
Customer Management: handles some of the most important customer functions like 360 degree view of the customer, customer profile, cross and up selling, customer self service and campaign management.
Enterprise Scheduler, Business Activity Monitoring and Multilingual:
These are the supporting and service providing applications. Enterprise Scheduler & Business Activity Monitoring is service provider for all applications including legacy applications of SIDBI.
Responsibilities
- Responsible for documenting business Requirements from the stakeholders, End-users, architects and SME’s for complete understanding of the business processes and to transform them into functional specifications for the application development phases.
- Responsible for writing Functional Requirement Specifications (FRS) and User Requirements Specifications (URS). Conducted the FRS and URS reviews and walk-through with designers, developers and stakeholders. Also conducted feasibility and adaptability study.
- Defect tracking, assigning, getting defects resolved, submission, documentation and change requests were carried out using Remedy and Quality Center.
- Created Power Point presentations for senior Management meetings to demonstrate accomplishments on projects, to demonstrate new strategies, different methods that could be implemented to achieve target growths on projects/accounts etc.
- Supported Flexcube application training at Client location SIDBI Mumbai.
Confidential,Chennai, India Dec 08 – Oct 09
- Business Development
- Responsibilities:
- • Generate leads through marketing campaigns , email campaigns etc.
• Act as a catalyst and follow up with prospective leads
• Maintain a data repository of all the clients
• Exploring opportunities for prospective channel partners and follow up with them
• Conduct extensive market research and continue gathering information throughout the life of the business
• Prepare a detailed business plan and objectives
Confidential, Jan 2008- Aug 2008
Business Analyst
Confidential,is a premier business process and IT services firm. The company delivers Application and Business Process Services to help clients transform their business and IT operations to achieve demonstrable, measurable, and sustainable business benefit. Keane’s operations in India are an integral part of Keane. With Advanced Development Centers (ADCs) in Gurgaon, Noida, Bangalore and Hyderabad in India, Keane has emerged as one of the fastest growing business process and IT services companies in the country. Keane has been in the business of helping businesses since 1965. They provide both business and technology services like integrated solutions that generate a higher return on investment
Responsibilities:
- Gathered Business Requirements; Interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes, and Analyzed and Optimized the process.
- Prepared Business Requirement Document using MS Word and then converted business requirements into Functional Requirements Specifications and Technical Specifications.
- Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, using MS Visio.
- Prepared Functional and Behavioral documents that describe the detail design of the application .Maintain and track the stakeholders requested enhancements and changes
- Interacted with the developers to resolve the technical and implementing issues.
Client: Confidential,Australia
Confidential,advance the use of software solutions for insurers, third party claims administrators (TPAs) , government, statutory authorities and corporate entities. Figtree has firmly established itself as the system of choice for those organizations that seek to manage in a more professional and effective way. Their work processes involves in the insurance, risk and fleet industries.
Responsibilities:
- Developed worker\'s compensation model for Figtree Insurance Australia.
- Using Bristol-Myers Squibb as a model designed, developed and deployed an e-commerce solution for Figtree Systems.
- Designed and implemented enhancements to current product offerings that enabled Figtree Systems to enter the US market.
Environment: MS Word. MS Visio, Visual Basic, MS Access, Microsoft Windows
Confidential,Thiruchi, India May 07 – Oct 07
Financial Analyst Intern
Confidential, is the largest engineering and manufacturing enterprise in India in the energy-related/infrastructure sector, today. BHEL was established more than 40 years ago, ushering in the indigenous Heavy Electrical Equipment industry in India
Responsibilities:
- Advised on selecting an optimum project mix for the firm to invest its funds by using capital budgeting techniques.
- Assisted the Finance Manager of the company in investing funds on current assets through working capital analysis for the fiscal year.
