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Sr. Business Analyst Resume

Montvale, NJ

SUMMARY:

Solution driven and highly analytical Senior Business and Data Analyst with experience leading cross - functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations

TECHNICAL SKILLS:

Expert in Business and Data analysis and Modeling, Relational Database, SQL, Oracle, MS Office, MS Office, Business Intelligence, Oracle APEX Reporting tool, TrustArc, OneTrust, MS Visio

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Montvale, NJ

Responsibilities:

  • Part of the GDPR and CCPA enterprise project team
  • Analyze and document Confidential internal and external process in OneTrust
  • Responsible for the gathering and mapping of all aspects of the booking processes
  • Lead interview sessions with subject matter experts (SME) to create process Visio flows
  • Create technical drafts for various systems used in the US, Canada and South America
  • Examine various systems and applications logs to identify private data behavior
  • On site review of different locations to identify privacy risks and potential issues
  • Analyze and document risks, potential risks and create process improvement and resolution recommendations
  • Host weekly meeting sessions with the Business Process Analysts to review my findings, risks and recommendations
  • Update and maintain project plan, application list and process owner’s contacts.
  • Analyze and observed various Assets and captured data elements to document systems interaction with other applications
  • Maintain and update all business flow and process activity maps to keep documentations up to date
  • Examine methodically process designs to create the best and most efficient PII data handling following the GDPR and CCPA guide lines
  • Host update meetings with the DPO (Data Privacy Officer) to discuss potential risks findings
  • Build process activities and Assets in OneTrust
  • Meet with SME(s) to ensure the accuracy of the documented business process flows
  • Create and develop Article 30 reports through OneTrust privacy software

Sr. Business Analyst

Confidential, Milford, CT

Responsibilities:

  • Part of the enterprise project management team office (ePMO)
  • Lead analyst of the Global Data Protection Regulation (GDPR) franchise business processes
  • Responsible for the documentation and mapping of all aspect of franchise business Processes using Personal Identifiable Information (PII) communication and handling
  • Create process model maps for business entities
  • Lead interview sessions to build Visio business process flow to support different business processes
  • Create supporting technical documentation for various business processes
  • Perform gap analysis and documentation to identify data issues and communication
  • Create and develop Article 30 reports through OneTrust privacy software
  • Analyze and document risks, potential risks and create process improvement recommendation
  • Participant in Product Discovery Teams and recommendations on new GDPR and CCPA TrustArc and OneTrust software
  • Host weekly meeting sessions with the Business Process Analysts to review my findings, risks and recommendations
  • Create and maintain business flow charts to identify process inefficiencies involving PII
  • Prepared and presented technical designs and recommendation to management to achieve best practices
  • Reviewed process results with subject matter experts to ensure the accuracy of their business flow and documentation
  • Reviewed and analyzed all franchise business applications and documents to perform risk analysis

Business Analyst /UAT

Confidential, Samford, CT

Responsibilities:

  • Create Business requirements and test strategies for four leading projects
  • Analyze user report functionalities to identify and to eliminate redundancy
  • Involved in the table and data reduction / cleanup team to optimize space and report performance generation
  • Participant in the analysis, requirement, design, development and implementation
  • Participant in Product Discovery Teams, developed business requirements and provided recommendations
  • Develop test planes to achieve the best testing objectives
  • Gather and run data using Business Objects to continue testing
  • Validate results according the business requirements and develop recommendations
  • Create and maintain user test cases for accurate and detailed documentation
  • Ensure the environments reflect business requirements for testing execution
  • Review technical designs and documentation to ensure testability
  • Analyze test results to ensure that functionality, usability, accuracy and performance of IT are consistent with the requirements
  • Coordinate test schedules, work and resources and manage progress of test activities against the project plans
  • Report and manage defects to ensure that all issues are resolved according to established guidelines and expectations
  • Participant in the analysis and design activities, including data warehouse, to ensure completeness of requirements
  • Analyze and document overall test status and results, identified test issues and communicated to Project Management

Sr. Business Analyst

Confidential, Stratford, CT

Responsibilities:

  • Created and automated SQL scripts to gather quarterly sales data to analyze market trends
  • Produced Market driven data analysis reports to help drive sale and pricing of vehicles listed managed consumer relations and provided direct support to field brokers
  • Coordinated with other automotive brokers to liquidate large collections
  • Researched, Inspected and analyzed all listed vehicles to collect accurate and precise pre-purchase data for our clients
  • Advised and aided clients in split second decisions during auctions
  • Created various strategies for different client according to their needs and situations
  • Developed all business standard operating procedures and policies in line with the industry laws by state and country
  • Achieved $485,000 in sales revenue in 2017
  • Developed a database using SQL and Excel that housed specific vehicle information and past market trends per model and year
  • Managed multimillion-dollar budget for various clients by ensuring a successful return
  • Developed and designed monthly and quarterly classic market performance newsletter for our clients
  • Performed business audits to ensure various business units are aligned with the company standards
  • Managed and resolved all client relations issues to ensure our service is at the highest standards
  • Served as the Honorary Deputy Judge for the 2017 “Dream Ride Experience Show” benefiting the Special Olympics

Sr. Business Analyst

Confidential, Princeton, NJ

Responsibilities:

  • Participated in the analysis, requirement, design, development and implementation
  • Participated in Product Discovery Teams, developed business requirements, developed prototypes, success metrics and provided recommendations
  • Collaborated to develop user acceptance testing (UAT) specifications and work with the Project Manager to help facilitate and ensure successful testing
  • Communicated functional requirements with development team to ensure that the requirements are accurately addressed
  • Partnered with other business units to develop data infrastructure (data pipelines, reports etc) and other tools to make analytics easier and more effective
  • Captured and analyzed financial data from various databases and data warehouse to identify issues and ensure its accuracy
  • Streamlined the reporting process through tuning SQL script and automated the daily reports and processes
  • Collaborate with the business and technology teams to produce accurate reporting requirements that are well documented and clear
  • Created and automated KPI dashboard systems to drive process improvement metrics using SQL and Excel for senior management decision making
  • Created and developed various ad hoc Oracle reports using SQL and Excel according to business requirements and client needs
  • Managed the Financial Data Network (Oracle based FDN) application updates and releases provided by IT and development groups
  • Managed complex issues and communication with the call center to achieve optimal resolution
  • Analyzed all data retrieval through SQL and UNIX from external financial institutions and clearing firms to produce test cases
  • Captured data sets from Data warehouse to identify and interpret processing trends in large complex data sets
  • Planned, organized, analyzed, and communicated data performance and other related tasks companywide
  • Resolved and analyzed all data issues involving our proprietary software from call center to ensure all service level objectives are met
  • Documented the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate business units

Quality Assurance/Sr. Data Analyst

Confidential, Parsippany, NJ

Responsibilities:

  • Managed all QA departments data operations including support for all report applications
  • Standardized and reproduced critical operations reports using SQL and BRIO to maintain consistency and speed publications
  • Produced monthly and quarterly reports KPI for senior leadership for critical decision making
  • Developed SQL scripts to perform daily user test acceptance for the INTERMC project for the QA department
  • Led the analysis department in market and facility research
  • Designed, developed, maintained and published operational reports
  • Managed all data acquisitions and migration efforts from merged databases
  • Supervised all QA Application software and hardware for remote users and field QA auditors
  • Managed all live data captured from Oracle databases using SQL scripts and queries
  • Reproduced monthly and quarterly processing performance reports KPI with six months projections
  • Resolved all data issues from our multiple business units to ensure the service level objectives are met
  • Served as the main point person representing the operations department on data related projects and implementations supported the development to understand the requirements and converted the requirements to technical requirement if needed
  • Collaborate with the business and technology teams to produce reporting requirements that are well documented and clear

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