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Sr Systems Business Analyst Resume

Norfolk, VA

PROFESSIONAL SUMMARY:

  • Over 10+ years of Industry experience as a Business Analyst in Finance, Banking and Retail Industry, with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
  • Experience in Scrum Process and thorough understanding of Extreme Programming (XP), Agile Software Development Methodology, Agile Framework and Object Oriented Analysis (OOA).
  • Experience with an emphasis on Business and Quality Analysis. Worked closely with various project stakeholders, SME’s, and staff to understand and document business requirements, functional requirements, and design specification for new applications along with enhancements to existing applications. Researched, created, reviewed and revised requirement documents and use cases. Rendered support to Project Manager throughout the project life cycle including, creation of user stories, collection and documentation of use cases, preparation of related process document and testing.
  • Directly managed multiple projects involving multiple team sizes. One of the key projects using Waterfall and Agile development methodology handling highly sensitive data.
  • Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
  • Experienced as a Business Analyst in using the iterative software development life cycle principles of Rational Unified Process to manage, develop and test distributed client/server, Internet and intranet applications on heterogeneous environments.
  • Experience helping business benchmark best practices.
  • In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
  • Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
  • Utilized corporation developed Agile SDLC methodology. Used JIRA, Microsoft team foundation server for Agile Management and Microsoft Office software to perform required job functions.
  • Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
  • Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
  • Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Release Burn down, Scrum Master, Sprint Planning Meeting, Task board, To - do and Work in Process Charts.
  • Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user .
  • Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis.
  • Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a project are in compliance with the Business Requirements.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Experience in designing and developing Test Plans and Test Scripts.
  • Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
  • Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS:

Software/Hardware: Rational Team Test, OOAD (OOA/OOD), RUP, UML, Rational Rose, Clear Case, Clear Quest, WinRunner, Load Runner and Test Director, C, C++, Java, HTML, J2EE, VB 6.0, SQL, Windows 9x/NT/2000/XP, Unix, Linux, Solaris, Oracle, SQL Server and MS Access, TSL, SQL Basic, Shell Scripts, MS Visio, MS office, Adobe PageMaker, Adobe PhotoShop, MS Project 2002, Adobe workflow systems, WebLogic Server, iRise, Mercury Quality Center.

PROFESSIONAL EXPERIENCE:

Confidential, Norfolk, VA

Sr Systems Business Analyst

Responsibilities:

  • Working directly with stakeholders, vendors and u sers to establish Business Requirements, defined and documented core business process information, business rules, business entities and other relevant information.
  • Business Analyst for the Consulting engagement tied to the initial establishment of SDLC’s Waterfall development methodologies associated with the start-up of the bank-wide Digital Asset Management Initiative.
  • Documented requirements for systems integrations and data transfer for REST Services for Integration and Customer Data Integration (CDI's) using Mulesoft Application
  • Understanding of Mule's stage event-driven architecture (SEDA) and documented ESB models and framework along with the Technical Architects
  • Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
  • Documenting use cases from Business Process document, Functional Specification Documents and Project Baselines.
  • Worked with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases to implement the Mulesoft/ESB
  • Documented High level document and business rules for the rule engine
  • Worked on the application legal entity on boarding for AML KYC workflow
  • Validation of reports on the Aerial reporting tool.
  • Gathered requirements for Aerial reports.
  • Understanding of XML Request and Response and payload data.
  • Understanding of SQL, XML, and XSD (schemas), XSLT and XPath
  • Experience in Agile Development methodology.
  • Communicate with both technical and non-technical users to determine business functionality and resolving issues.
  • Extensively prepared presentations for business and management teams.
  • Strong understanding of Service oriented architecture (SOA) / Web services WSDL and SOAP with ability to read and understand XML schema.
  • Created Use cases for XML Schemas, identifies error conditions and system outages.
  • Performed the requirement analysis, impact analysis and documented the requirements.
  • Gathered high level requirements and developed scope of the project for the implementation of Microsoft Office Share Point 2013.
  • Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Release Burn down, Scrum Master, Sprint Planning Meeting, Task board, To-do and Work in Process Charts.
  • Regularly interacting with internal and external teams to communicate requirements and review test cases and test plans.
  • Designing and developing project document templates based on SDLC methodology.
  • Managing and tracking change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
  • Working with Business Systems Consultant to translate the Business needs into system Requirements, communicating with the Business on a broader scale and with an in-depth view.
  • Creating UI specifications and wire frames using MS Visio.
  • Analyzing user problems and pain points, including automated and manual business processes and identifying, researching, investigating, defining and documenting business processes.
  • Acting as a resource in understanding how DAM systems carry out business functions and assists in ensuring the timely and effective implementation. Experience in Agile Development methodology.
  • Directly managed multiple projects involving multiple team sizes. One of the key projects using SCRUM development methodology handling highly sensitive data. Recommendations established new firm wide coding and testing standards.
  • Restrictions, permissions and role management for Risk and Compliance teams using MS Sharepoint 2013.
  • Extensively worked on Mulesoft integration of existing systems, with different technologies the applications use, including JMS, Web Services, JDBC and HTTP
  • Documented requirements for business and implemented data exchange requirements using the Java-based Mulesoft ESB enterprise service bus (ESB) and integration platform that allows developers to connect applications together quickly and easily, enabling them to exchange data
  • Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Release Burn down, Scrum Master, Sprint Planning Meeting, Task board, To-do and Work in Process Charts.
  • MS Sharepoint 2013 implementation of Team Site Solutions, Personal Work Space, Search and Site templates.
  • Extensive experience with MS Sharepoint Designer for creating and designing OOB and custom workflows.
  • Managed User stories and Sprints using MS Team Foundation Server.
  • Interviewing Business Users to gather Requirements and analyzing the feasibility of their needs by coordinating with the project manager and capability lead.
  • Assisting in creating business requirements, technical specifications, implementation and test plans.
  • Using Activity cost flow diagram to meet business requirements.
  • Conducted JAD sessions between the development team (external vendor- Open Text), business stakeholders, and end users.
  • Interacting with Marketing Execution to log open issues as well as to report and correct bugs.
  • Assisting Marketing Execution team with development of presentations as well as assisting in the demonstration of specific use cases for different user groups.
  • Worked together with the Open Text’s development team and the Project Coordination Team to ensure client satisfaction.

Environment: Windows, Scrum, SAFE Agile Methodology, JIRA, DAM, SharePoint 2010, SharePoint 2013, Oracle, Teradata, SQL, SQL developer

Confidential, Atlanta, GA

Business Systems Analyst

Responsibilities:

  • Conducted one to one interviews with Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
  • Worked on Qualys for building compliance and governance requirements
  • Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
  • Identified internal and external system Requirements, design and configuration set-up.
  • Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.
  • Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives.
  • Business writing skills in writing Business requirements document BRD, Use Case Specifications, Functional Requirement Specifications FRS and Unified Modeling Language (UML) diagrams such as Activity diagrams, Class diagrams and Sequence diagrams.
  • Experience in Scrum Process and thorough understanding of Extreme Programming (XP), Agile Software Development Methodology and Object Oriented Analysis (OOA).
  • Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
  • Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Release Burn down, Scrum Master, Sprint Planning Meeting, Task board, To-do and Work in Process Charts.
  • Worked with FAs and RAs to conduct Credit Risk Measurements like calculation of RWA (Risk Weighted Asset).
  • Used Argo UML to draw the UML diagrams when required.
  • Conducted JAD sessions for communicating with Stakeholders and Project directors.
  • Designed and developed Project document templates based on SDLC methodology.
  • Developed Business Requirement Document as well as High-Level Project Plan.
  • Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
  • Developed Functional Specification Document and Supplementary Specification (non-functional) Document.
  • Loading staging tables on Teradata and further loading target tables on SQL server via DTS transformation Package.
  • Participated in the Logical and Physical Design sessions and developed Design Documents.
  • Working knowledge of Visio, and Argo UML.
  • Worked with developers to make sure that they understood the Use Cases.
  • Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
  • Conducted presentations of the Q/A test results with analysis to the stakeholders and users and documented modifications and requirements.
  • Preparing graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
  • Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
  • Worked with Quality Control Teams to develop Test Plan and Test Cases.
  • Develop User Manuals, and Manuals as per Project Specifications and timelines.

Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS FrontPage 2003, MS Access, Scrum, Agile, EDI, Documentum 2.0.,UML, MS Visio.

Confidential, Raleigh, NC

Sr. Business Analyst

Responsibilities:

  • Senior Leadership Consulting associated with the establishment of the Project Management Office, to include Scrummaster Project Management on all IT initiatives and detail Process Mapping of the current environment.
  • Worked on Agile Methodology.
  • Facilitated sprint planning sessions, conducted sprint reviews (retrospect) and demo the final product at the end of the sprint.
  • Gathered requirements, created user stories using Version One, documented use cases using MS Blueprint and UI design Mock ups
  • Communicated with both technical and non-technical users to determine business functionality and resolving issues.
  • Conducted Story planning and sizing sessions, created Use Cases, work flows, WBS, screen shots and Power Point presentations for the Web Applications
  • Developed strategies with Quality Assurance QA group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing).
  • Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
  • Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
  • Assigned tasks among development team, monitored and tracked progress of project following Agile methodology.
  • Conducting requirement sessions and successfully translating of those requirements into Use Cases and GUI wireframes.
  • Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.
  • Created Use-Cases after accessing the status and scope of the project and understanding the business processes.
  • Gathered requirements from the end-users and acted as a liaison between the end-users and the development team and QA team.
  • Conducted analysis and high level design activities.
  • Assured that all artifacts are in compliance with corporate SDLC Policies and guidelines.
  • Created test cases, test scenarios and test scripts needed for performing continuous integration testing.
  • Designed Use Cases and Use Case diagrams to develop Business Requirements and converted Business Requirements Specification into Functional Requirements Specification using Microsoft Blueprint Requirement center.
  • Documented security requirements for security and policies for Team Foundation Server (TFS)
  • Performed data mapping between source and target systems to better understand the XML schema.
  • External client integration with payment vendors like cash edge. Implementation of Cash edge and Pop Money Payment systems.
  • Extensive experience using Agile/ Lean using TFS.
  • Used both document based and item based approach in TFS and also different variants to both approaches.
  • Documented TFS web access credential evaluation.
  • Documented, created, edit, managed and troubleshoot TFS work space.
  • Strong understanding of Service oriented architecture (SOA) / Web services WSDL and SOAP with ability to read and understand XML schema.
  • Created Use cases for XML Schemas, identifies error conditions and system outages.
  • Performed the requirement analysis, impact analysis and documented the requirements.
  • Gathered high level requirements and developed scope of the project for the implementation of Microsoft Office Share Point 2010.
  • Project lead creating requirements, analysis, and implementation plans for multiple lines of business focusing on gap risks.
  • Application programming, database, system design and data exchanges in both mainframe and client server environments.
  • Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
  • Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.
  • Solid understanding of SOA/Web services WSDL, SOAP and UDDI along with ability to read and understand XML schema.
  • Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.
  • Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
  • Provided test data to all the testers including UAT Business Edge team and UI testing team.

Environment: Microsoft Office Suite, Java, Scrum , Snag it, Microsoft Blueprint Requirement Center, HP Quality Center, Agile Methodology using Version One, SQL, MS Sharepoint, Oracle BI Suite.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

  • Established a RUP (Rational Unified Process) centric business analysis methodology.
  • Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
  • Provided key initiatives in working with users in defining project and system requirements.
  • Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
  • Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
  • Coordinated activities with project manager and various other teams using MS Project.
  • Worked with different Business Applications such as Billing for Loss Recovery, Cash Receipt Processing, and Loss Accounting Systems.
  • Collaborated with corporate accountants to analyze Financial Statements for Risk Estimation according to GAAP principles.
  • Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
  • Developed data conversion programs for, claims, and benefit accumulator data - converted thirteen corporate acquisitions. Developed data field mappings. Provided programming and support for claims processing functions and auto-adjudication.
  • Assisted in mapping the requirements to the source systems, the DW and applicable data marts.
  • Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
  • Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
  • Written smoke test cases in Quality Center and modified them when they are automated.
  • Extensive use of SWIFT messaging for secure financial transactions.
  • Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
  • Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
  • Partnered with the technical areas in the research and resolution of system and process problems especially related to Power Builder platform.

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