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Business Analyst Resume

Atlanta, GA

Results-driven professional seeking a positionin an accounting rolethat will utilize my accounting and reporting knowledge,analytical and research experience, problem solving skills and ability to adhere to strict time constraints to meet demanding deadlines.


  • MS Word, Access, Project, PowerPoint, Visio, Outlook and Excel (Pivot tables, vlookups, macros)
  • Tax accounting software; GoSystemTax, CASEWARE, BNA Planner, and BNA Fixed Assets
  • Quickbooks
  • ERP - SAP FI/CO configuration
  • Sagent Reporting Tool, Business Objects Power User
  • Kofax Capture, Kofax KTM, IBM Content Manager
  • Knowledge and understanding of GAAP
  • Over 10 years working in a team environment in a corporate setting
  • Excellent oral and written communication
  • Detail oriented and deadline driven
  • Ability to interact with employees and vendors at all levels
  • Ability to quickly adapt to new systems and environments


Confidential Norcross, GA
Volunteer Accountant and Office Assistant May 2010 - Current

  • Track pledges and process donations
  • Post journal entries, month-end closings
  • Process invoices to ensure accurate and up-to-date accounts receivable
  • Update accounts payable invoices to meet payment schedule
  • Reconcile bank statements and record general ledger entries

Confidential Atlanta, GA
Tax Accountant Intern Jan 2010 -April 2010

  • Responsible for processing individual, corporate, partnership and trust tax returns during tax busy season
  • Conducted in-depth analysis and research to determine solutions to complex tax situations
  • Completed and posted client's journal entries and processed and recorded client's year-end book/tax adjustments
  • Entered or maintained clients purchased and/or existing assets into fixed asset system and reconciled to G/L
  • Responsible for completing clients 1st Qtr tax liability projections


Confidential Atlanta, GA
Process Modeler/Business Analyst Aug 2010 - June 2011

  • Conducted requirements gathering sessions with business customers to analyze and document the business process and identify opportunities to propose an effective solution.
  • Documentedfunctional and non-functional requirements for a new automated imaging solution.
  • Implemented an imaging technology solution which provided a repository for the digitized version of the business' documents; eliminating the recurring costs associated with, resource needs, maintenance, and physical storage facilities requiredfor maintenance and storage ofthe paper documents
  • Created and maintained a traceability matrix to understand, and communicate the impact of change to the project
  • Designed process maps and workflow diagrams in MS Visio to model current and proposed business process along with various other project artifacts to utilize and provide insight and guidance to the business during the requirements gathering phase of the imaging project
  • Conducted analysis for an on-going business access problem to the Kofax capture system
  • Determined the cause of business access problem and proposed a solution,resolving the business issue
  • Assisted with quality assurance testing of enhancements and upgrades to the Kofax capture and imaging system
  • Responsible for conducting user acceptance testing for implemented imaging technology solution
  • Consulted with vendors or technical staff to insure that proposed functionality of automated system is consistent with adherence to laws, regulations, and best practice standards by users
  • Served as liaison between customers and technical staff during the full system development life cycle of business process automation

Confidential Atlanta, GA
Supervision and Regulation -Consumer Compliance Intern Jan 2009 - Aug 2009

  • Received, reviewed, processed and distributed consumer complaints against state-member banks to consumer compliance bank examiners
  • Composed and sentresponse letters to consumers regarding credit card, insufficient funds and overdrafts complaints
  • Created and maintained examiner performance metrics spreadsheets and charts with month and year data
  • Created ad-hoc reports in CAESAR database as needed by the examiners

Confidential Atlanta, GA
Business Systems Analyst / Report Programmer / Application Developer Mar 1994-Sept 2007

  • Project Lead/Business Systems Analyst for the design and implementation of a web based application providing over 1200 sales and operation associates current status of condominiums in Fannie Mae's condominium approval process
  • Responsible for analyzing business problems to develop and implement system solutions impacting approx. 1200
  • Analyzed data and documented requirements for the consolidation of 15 production reports to a single dashboard which allowed senior management and over 800 associates access to annual performance metrics
  • Produced completed data mappings and data conversion documents to automate the underwriting process of conventional loans with Fannie Mae's Desktop Underwriting web application.
  • Conducted meetings with senior management and other stakeholders to understand the reporting needs, document the business requirements, create new and modify existing reports in MS Access and Sagent as business needs dictated
  • Insured all reports were generated, printed and posted to the company's intranet site before the open of business daily from the Access Reporting Application. This included implementing a recovery process if needed
  • Designed and implemented daily activity reports according to various user functions for an operation staff of 800
  • Recipient of the "World Class Service" awardfor efficiency, promptness and professionalism in client/peer relations


Aerospace Warnings and System Control Operator

  • Secret Security Clearance, Honorable Discharge


Bachelor of Business Administration,
Major: Accounting, 3.88/4.0 GPA May 2009

  • Graduated Magna Cum Laude
  • Member of Beta Alpha Psi, Confidential

Associate of Science - Business Administration,
3.96/4.0 GPA
May 2007

  • Member of Alpha Beta Gamma, Confidential
  • Member of Phi Theta KappaConfidential
  • Member of the National Dean's List
    • Student of the Semester - Department of Mathematics/Engineering

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