Business Functional Analyst Resume
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Jersey City, NJ
SUMMARY:
- Collaborative problem solver who uses process improvement, project management and training that consistently meets commitments with integrity. Expertise includes translating complex process into clear, understandable, actionable steps.
- Work with flexible and pragmatic approach and ensure deadlines are met, demonstrate success in a fast - paced environment, and remain calm under pressure. Willingness to help others.
- Bring clarity to complex technical and business integration and provide a voice for the business in the IT world.
- Capacity planning for project delivery
- Process improvement and training
- Business Analysis
- Regulatory compliance and reporting
- Agile Project Management
- Cash management systems
- Program/project planning and management
- Communication across global, functional teams
PROFESSIONAL EXPERIENCE:
Business Functional Analyst
Confidential, Jersey City, NJ
- Established and chaired Core Banking Governance Forum that improved senior management transparency, increased cross-business stakeholder commitment and drove prioritized decision making.
- Negotiated competing development demand from Investment Bank and Cash Management ensuring balanced, effective alignment of key strategic bank objectives and resources.
- Ran top-down oversight for the CTB (Change the Bank) project book projects with a focus on interdependency issues and risks, release scope and scheduling, change management, and budget/forecast/actuals monitoring and reporting (Clarity PPM, SharePoint and MS Project).
- Evaluated current and future CTB/RTB resource utilization across geographically dispersed technical teams and vendor staff for proactive forward planning which smoothed supply peaks and troughs.
- Guided cross-functional virtual teams, including matrix responsibility for 4 business analysts, guaranteeing new development adherence to operational objectives, architectural guidelines, product strategy and regulatory compliance.
Lead Business Functional Analyst
Confidential, New York, NY
- Managed Americas branch projects from initiation through closure including requirements elicitation, analysis and documentation, UAT test planning and acceptance criteria and solution delivery.
- Cash and Foreign Currency Payments
- SWIFT Messaging
- Liquidity and Capital Management
- Reconciliation and Billing
- Trade Finance
- Client Accounts
- GL and Archival Database Integration
- Various Local Clearing and Settlement
- Electronic Banking
- Transaction and Accounting Logic
- Administered global RTB cost distribution logic, including scenario modeling and budget planning, to educate stakeholders on the allocation methodology, substantiate branch and business costs, and investigate opportunities for optimization.
- Led periodic stakeholder assessment of local market needs which provided framework for service expectations and medium for branch feedback.
- Championed roll out of key capabilities and strategic functions across multiple product areas leading to reduced system complexity and unnecessary development.
Business Analyst Specialist
Confidential, New York, NY
- Converted high-level business requests to user stories and detailed requirements to guarantee the solution delivered meets client need.
- Facilitated design sessions to identify current and future-state business processes, including data migration and business configuration to converge into strategic architectural design.
- Developed traceability from requirements definition through quality assurance and user testing to ensure audit and compliance procedural and SDLC standards.
Confidential, New York, NY
Technical Service Representative
- Provided technical service and support and training for online and PC based banking applications for Large Corporate and Middle Market customers, including payroll processing, payment initiation and treasury workstation.