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Business Analyst Resume

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Richmond, VA

SUMMARY:

  • Information Technology professional with extensive expertise in a high demand, fast - paced Confidential 500 Companies and Housing Development with a vast experience of more than 9 years in diverse fields such as Medical Data Analysis, Data Warehousing, Compliance, Acquisitions, Construction and Rebranding.
  • Strong background working with clients/outside vendors and developers to identify requirements and assist developers’ understanding of the requirements by utilizing Unified Modeling Language (UML) methodology to prepare Use-Case Models, Flow Charts, Activity Diagrams, Data Flow Diagrams and ER diagrams using Rational Rose/MS Visio.
  • Proven track-record of building relationships and collaborating closely with individuals from diverse profiles, skillsets and backgrounds, including design/creative disciplines.
  • Strong quantitative and analytical skills, capable of executing data analysis and excel modeling to provide actionable insights and recommendations
  • Capacity to design and facilitate large, productive workshops with stakeholders ranging from Sales Associates to the CEO
  • Objective and critical attitude in assessing goals and results
  • Excellent communication skills to clearly and persuasively articulate research results and implications as well as to work across a cross-functional team
  • Proactive, driven self-starter with fresh ideas, comfort with ambiguity, and highly organized with the ability to structure one’s own work
  • Efficient/lean work attitude, a keen eye for detail, and high standards of performance and accuracy
  • High EQ, with a positive, confident personality
  • An open mind with a willingness to continuously learn, grow & share insights
  • An innovative strategic thinker, sharp analyst, and exceptional communicator and influencer with proven ability to meet deadlines while possessing strong analytical and organizational skills along with quick learning skills.
  • Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirement along with flexibility and a proven good team player.
  • Result oriented professional who combines formal education/certifications with experience gained from research and hands-on opportunities.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Business Analyst

Responsibilities:

  • Identifying business needs and defining feasible solution scopes.
  • Working with stakeholders to understand working environments as well as underlying needs and concerns.
  • Communicating requirements for multiple concurrent programs/projects.
  • Creating Business Cases for new projects and submitting for approval.
  • Write business requirements and hold meetings with leadership for review.
  • Daily communication with vendors for all projects, along with reporting to leadership for visibility
  • Maintaining Sharepoint site for projects.
  • Managing conflicts, issues, and changes to maintain agreement on solution scope.
  • Assembling and presenting information to management-level positions, as necessary.
  • Capturing minutes of key meetings.
  • Extensive experience of B2C and B2B site map review for the new website.
  • Assumed Project Manager responsibilities when the company was short staffed for a few months.
  • Certification in Visio and MS Project online through company’s annual associate learning opportunity.
  • Part of several interview panels to hire current project managers.
  • Participate in various workshops, most recent being “Leading without Authority Workshop”.

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

  • Worked in Agile, Scrum projects, creating Systems Specifications Document (SRS) and Data Transmission Document (DTD).
  • Experience working with Version One tool for (Product backlog, Burn down chart, user stories, user story point, retrospective meetings and more)
  • Taking initiatives from EPIC &Features by grooming and creating User Stories with detailed Acceptance Criteria's into daily task/ sub-tasks and keeping healthy burn down charts.
  • Experience working with identifying the requirements for the migration of the GE content from GE to Confidential .
  • Performed the migration of GE content, end to end testing working in depth in ACBS.
  • Follow ups with all change orders in the migration process.
  • Experience in Data validations such as data type, data length, description, optional or mandatory, array structure, min-max occurrences.
  • Provided product demo at end of each sprint cycle, maintaining steady velocity and escalating task which can be at risk of meeting deadlines.
  • Performed UAT testing and post production validations for migrated data and other downstream reporting.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using Visio.
  • Experience in following Analysis, Gap, Risk, Impact, SWOT, Feasibility, ROI, and Data while handling multiple change requests.
  • Presenting metrics through EBS in cloud.
  • Experience in command center setting.
  • Experience and understanding with Business Data Modeling and Dimensional Modeling by participating on data modeling meetings, to go over new data elements which needs to be created.

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

  • Worked closely with business units to determine requirements, perform gap analysis on existing AML systems, and prioritize issues
  • Performed analysis of compliance processes/procedures and identified areas which could be automated within Actimize
  • Provided recommendations on how to use the system to increase department efficiencies, i.e. module use, reporting, SARs filing, etc.
  • Worked with PeopleSoft in a production support role to maintain high level of system performance through identification and elimination of issues
  • Developed User Stories, Use Cases and Test Scenarios
  • Created SIPOC diagram depicting AML’s process output and the customers receiving those outputs
  • Defined precise and accurate User Story acceptance criteria that was used by developers, automation test frameworks
  • Aided in the configuration of an AML Hub
  • Implemented plans to expand the use of the current system
  • Performed comparisons between Test and Production Environment of Actimize and work to ensure both are running accurately
  • Ensured functionality of the system meets business requirements and expectations as well as compliance regulations in the banking industry
  • Acted as a liaison between technical development and business users
  • Assisted with the Bank’s compliance risk assessment program, as well as enhanced due diligence reviews.
  • Project management with Agile: Conducting Planning and Grooming sessions along with daily stand ups
  • Worked with IRS to write requirements and test cases for all 26 IRS forms
  • Created test data for all the IRS forms
  • Tested, executed and validated all IRS forms

Environment: MS Visio, MS Project, MS Office, Actimize, ALM, Taxport, IRS

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

  • Performed Testing for (ALT) rollout by verifying that the new libraries contain existing production data
  • Created documents such as Context Diagram or Branded Book Acquisitions
  • Captured existing processes and performed process improvement reengineering
  • Worked with HSBC (Partnerships) Acquisitions to gather business requirements
  • Designed solutions for the Test Set Up (TSU) and Notification Matrix(NM) automation on Partnership side
  • Identified and implemented processes for TSU and NM testing, validation and reporting relative to requirements validation activities
  • Developed User Stories, Use Cases and Test Scenarios
  • Defined precise and accurate User Story acceptance criteria that was used by developers, automation test frameworks
  • Conducted analysis to evaluate effectiveness of reengineered newly created process
  • Developed and implemented ongoing tests to validate that the requirements validation activities have met their defined objectives
  • Conducted independent testing and quality assurance activities
  • Prepared training materials for the newly automated TSU
  • Attended Agile Training for Card IT Portfolio Services & Agile Transformation

Environment: MS Visio, MS Project, SQL, MS Office

Confidential, Richmond, VA

Compliance Analyst

Responsibilities:

  • Maintained up to date knowledge of Basel II regulations
  • Determined gaps that exist in meeting regulatory requirements and communicate the requirements to fill these gaps
  • Communicated agreed processes to relevant Managers/Business areas ensuring required review and validation activities are carried out.
  • Coordinated meetings and interact with Project Management Office, consultants, and vendors engaged in BASEL II implementation.
  • Documented meeting minutes, status reports, and project timelines and milestones.
  • Assisted with planning, execution, control, and closing processes related to the BASEL projects.
  • Worked with business intent owners to determine priority of development tasks
  • Prepared reports for management regarding status of projects and work with business intent owners to determine priority of development tasks and managed multiple deliverables and milestones
  • Created business requirements to develop data infrastructure that meets Basel II guidelines
  • Developed User Stories, Personas, Storyboarding, Use Cases, Process Flow Diagrams and Test Scenarios
  • Prepared process flow utilizing swim lanes, RACI and SIPOC documentation
  • Provided risk assessments for specific projects to support Risk Manager and project managers.
  • Provided input and guidance to technology, system or data architecture.
  • Interacted with Basel II Project Manager, Business Heads, Business Counterparts and other IT colleagues on a frequent basis in order to understand project progress, compile issues identified for escalation purposes and obtain any other requests made from the Project Management Office by the work-stream teams.
  • Reviewed data and information quality standards and guidelines in support of Basel II for improved compliance with regulations and internal audit requirements particularly as it relates to the Confidential Information Based Strategy.
  • Assisted Confidential ’s credit risk team with technical writing for their retail models (credit cards, mortgages, auto loans, personal loans and cash line) for Basel II regulatory compliance. This included:
  • Data preparation and manipulation involving exclusion and default criteria, merging monthly datasets as well as application / behavior scores.
  • Optimum risk drivers’ selection and risk pool segmentation
  • Estimation and validation of risk parameters - Probability of Default (PD), Exposure At Default (EAD) and Loss Given Default (LGD) for calculating risk-weighted assets and minimum capital requirements
  • Quantitative and qualitative review of models to deem fit for monthly usage in order to calculate risk-weighted assets and minimum capital requirements. This involved extensive coordination with model developers and ensuring gap closures concerning technical and business related issues.
  • Conducted quantitative and qualitative analysis in order to adapt credit processes and credit documentation in compliance with Basel II regulatory requirements
  • Responsible for making sure approved projects are submitted to the appropriate groups within the Bank for inclusion to the respective financial systems.

Environment: Basel II, MS Visio, MS Project, Rational Rose, SQL, UML, Rational Unified Process, Quality Center, MS Office

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