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Scrum Master - Product Analyst Resume

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Andover Ma Andover, MA

SUMMARY

  • I'm a results - proven management professional with 10+ years of experience in Finance & Services Industries delivering high-quality and high-risk projects, products on-time and within budget.
  • Experienced in developing procedures, service standards & leading teams for business excellence. Highly organized, multi-tasking expert and an effective communicator. I'm dynamic and responsible for making good decisions amid ambiguous situations and influencing teams across the organization with excellent client interfacing and consulting skills.
  • Steered diverse responsibilities in Strategy Planning, Project Management, Revenue management, Budgeting, Business automation, Drafting Procedures, Digital Transformation, Quality Management, Transition Management, Process Management, Business Systems Applications, Banking Operations, Trade Finance, Mobile Banking Solutions, FOREX Management, Treasury Operations, Credit & Risk Management, Audits & Compliance, Systems Implementation and People Management across various assignments.

PROFESSIONAL EXPERIENCE

Scrum Master - Product Analyst

Confidential, ANDOVER, MA

Responsibilities:

  • Served as key member of the Project Management Office in all facets of products and projects involving Servicing, Finance and accounting by regularly providing updates to senior executives. Managed project timelines and communicated update to management and stakeholders to ensure visibility of project progress.
  • Oversaw software development progress on applications and applied principles of agile methodologies to keep project on track, change requirements, flexibility, close team collaboration, value proposition and revenue management.
  • Worked directly with internal customers to understand the business environment and needs; Identifies relevant design, process and specification issue.

Scrum Master-Product Analyst

Confidential

Responsibilities:

  • Proactively identified impediments and worked on resolution using network of peers and formal channels, including escalation when required. Responsible for all aspects of projects and programs for the account servicing division.
  • Instituted change approval program forum for fully digital online account opening, inward wire payments, Commercial Bank Operations group.

Scrum Master

Confidential

Responsibilities:

  • Launched Account Opening via Mobile and Tablets, Mobile-to-Mobile payments, KYC mobile updating, Account Servicing, Customer Care and Payments Processing.
  • Developed and successfully launched Foreign Currency rate booking platform for bank external clients.
  • End-to-end operational knowledge of trade finance products inward/outward remittance, import/export payments, L/C, LCBG, Hedging products, ODI, FDI, etc.

Process Automation, Business Analyst

Confidential

Responsibilities:

  • Responsible for rolling out General Banking Operations & SME - Corporate Dealer Finance-Credit Operations for South and North-East INDIA. Handled a team of 8 in operations.
  • Handled set-up and roll out of Corporate Dealer Finance, Credit Operations of working loan, Deposits, Account Opening KYC-AML, Monitoring disbursements, payments, due tracking, payment recovery, Interest rates updating, service charges and penalties collections.
  • Plan and execute audit in operations. Comply with audits, review reports, identify risks and report issues. Monitor compliance and closure of reports.

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