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Business Analyst Resume

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NyC

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SUMMARY

  • Around 7+ years of experience as Business Analyst with the complete understanding of Software Development Life Cycle (Agile - Scrum, short iterations) and a complete understanding of Software Requirements Analysis, Documentation and End-user training.
  • Understanding of State Disability Insurance, Vehicle Management (pre-sales process for different vehicles, test drive management), Healthcare and E-Commerce.
  • Basic understanding of cloud solutions based on Salesforce.
  • Excellent skills in gathering requirements and creating a Business Requirements Document (BRD) and Functional Requirement Specification (FRS) documents.
  • Proficiency in business process mapping, requirement study defining the various specifications for application implementation, and client interaction for resolving concerns.
  • Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments.
  • Expert in developing effective work relations with client teams to understand and support requirements, scope & prioritize projects, develop strategy to implement technology solutions, and effectively manage client expectations.
  • Exceptional organizational, interpersonal and leadership skills with goal-oriented attitude to motivate the team as well as work independently.

TECHNICAL SKILLS

Process Methodologies: Agile (SCRUM, Short Iterations), Waterfall

Document Types: Compliance Documents, Installation Guides, Online Help Policies, Process Guides, Quick Reference Guides, System Documentations, Test Scripts, User Guides, BRD

Tools: Rational RequisitePro, MS - Project, Word, PowerPoint, Excel, JIRA

Process Modelling Tools: Bizagi Process Modeler, Visio

Wireframing Tools: Balsamiq Mockups. Axure

Testing Tools: HP ALM

Databases: Oracle11i, Access, DB2, SQL server

Additional Skills: IOS/ Android

PROFESSIONAL EXPERIENCE

Confidential, NYC

Business Analyst/Product Owner

Responsibilities:

  • Was involved in analyzing AS-IS process and problem areas.
  • Created mock ups for TO-BE process
  • Developed consultative partnerships with internal teams and leaders to understand their strategic objectives, and reporting requirements
  • Led different projects including assigning work and tracking tasks.
  • Collected and defined requirements, translated into functional design documents
  • Developed high level project scope, objectives, constraints and assumptions for a given project
  • Participated in development of the technical design, test plans, and user documentation
  • Assisted in User Experience Design to understand the requirements
  • Led Sprint planning
  • Prioritized user stories
  • Held UAT sessions with stakeholders

Confidential

Business Analyst/Product Owner

Responsibilities:

  • Documented As-Is process flows to understand the gaps in the current and the To-Be system(s).
  • Gathered requirements and documented BRD and FRD.
  • Managed business priorities.
  • Provided high level project estimations.
  • Defined roles and security rules for data visibility based on user type in ATG.
  • Wrote user stories and acceptance criteria.
  • Met with customers for customization requirements.
  • Designed wireframes.
  • Prepared high level data flow diagrams.
  • Analyzed different type of data through SAP ERP and AS-400 systems based on requirement.
  • Conducted and led Scrum meetings.
  • Led demos for Business.
  • Assisted Business Users in UAT.
  • Resource planning and ROI.
  • Frequent onsite visits for requirement gathering.

Confidential

Business Analyst

Responsibilities:

  • Performed GAP analysis.
  • Organized requirement gathering sessions with the stakeholders.
  • Documented Business Requirement Document, function and non-functional requirement document.
  • Documented process flows for B2B and B2C models.
  • Wrote user stories and acceptance criteria.
  • Designed wireframes for web and mobile app.
  • Worked with the UI/UX team to explain the client’s requirement with the help of wireframes.
  • Documented test cases.
  • Performed UAT.

Confidential

Business Analyst

Responsibilities:

  • Prepared Mind Maps to explain functional requirement.
  • Defined project milestones and work breakdown structure.
  • Met with the stakeholder and SMEs to understand the problem in the current system.
  • Gathered requirements through one-on-one interviews, group interviews and JAD sessions.
  • Prepared story boards and use cases based on the analysis of business scenarios.
  • Redesigned and documented the current and to-be business processes (BPMN 2.0).
  • Performed GAP Analysis.
  • Documented User Guides for Confidential .
  • Acted as a liaison between Client team and Confidential teams.
  • Reviewed and documented the test cases.
  • Documented Business Requirement Document (BRD), Functional Requirement Specification (FRS) and NFR.
  • Managed change requests.
  • Assisted in the designing wireframes using Balasmiq Mockups.
  • Documented Audit Events that will be recorded when the user will perform any action in Confidential .
  • Facilitated UAT and used HP Quality Center for defect tracking.

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