Business Analyst Resume
Waxahachie, TX
Executive Highlights
- Developed the course "Managing Generational Differences" for Neiman Marcus National Service Center. This course was later rolled out to entire Neiman Marcus organization.
- Chosen as the lead support associate during company's HR legacy system replacement project due to diverse background and experiences within the organization.
- Developed the first Leadership Development Program for all non-exempt associates. This program was later adopted by the corporate Human Resources division and rolled out to entire organization.
- Comfortably presented monthly meetings in front of 600+ associates.
Work Experience
2004 - 2009 Confidential, Dallas, TX
Corporate Business Analyst - Oracle HR Implementation Project
- Performed as member of team that successfully implemented Oracle Core HR, Oracle iRecruitment, Oracle Training Administration and Oracle Incentive Compensation for Neiman Marcus Group, Inc. This implementation included the outsourcing of payroll and benefits.
- Provided Lead functional support for successful implementation of HR Self Service and Oracle Training Administration.
2001-2004 Confidential, Longview, TX
Director of Human Resources
- Developed and implemented extensive training programs for workforce. These programs were responsible for a 5% improvement in productivity and cost per unit performance, as well as improved retention during this three year period.
- Implemented organizational effectiveness initiatives to address problems as well as to proactively support reorganization efforts.
- Collaborated with loss prevention team to modify existing Risk Management plan. As part of the new plan, we were able to create a more effective "back to work" program which resulted in a savings to plan of $130k during the first year.
- Provided day-to-day direction and leadership for an internal HR staff of 11 as well as a management staff for 4 regional support facilities.
- Provided direction and counsel to senior management regarding policies, procedures and state and federal regulatory compliance requirements.
- Participated in the development and implementation of all business plans and strategies for National Service Center.
1998 - 2001 Confidential, Longview, TX
Human Resources Manager
- Provided daily support to management team on workforce planning process.
- Coordinated all Neiman Marcus projects involving various local charities and civic organizations, including the Greater Longview United Way Pacesetter campaign.
- Developed the first Leadership Development Program for all non-exempt associates. This program was later adopted by the corporate Human Resources division and rolled out to entire organization.
- Reduced non-payroll budget of $250.8k by $48.2k.
1996-1998 Confidential, St. Louis, MO
Human Resources Manager
- Maintained selling cost of 230+ store sales associates on a consistent basis.
- Conducted all sales training and developmental courses for 230+ sales associates and 20+ executives.
- Planned and implemented store payroll budget.
- Conducted all internal investigations.
- Conducted all recruiting and interviews for exempt positions.
1994-1996 Confidential, St. Louis, MO
Operations Manager
- Implemented internal merchandise protection programs which resulted in a .5% store inventory shortage.
- Planned and executed all store events.
- Partnered with outside vendors to ensure Neiman Marcus standards were met in regards to building security, housekeeping, pest control, vending, snow removal and maintenance.
- Recruited and trained all non-selling department managers.
- Planned and implemented entire store non-selling budget of $504k.
- Achieved a 16.2% operating earnings result on a 13.9% plan, as well as a $3.9 million store contribution on a plan of $3.5 million.
1993-1994 Confidential, St. Louis, MO
Assistant Human Resources Manager
1991-1993 Confidential, St. Louis, MO
Department Manager - Childrens
1989-1991 Confidential, Dallas, TX
Assistant Manager - Cosmetics
1987-1989 Confidential, Dallas, TX
Administrative Assistant to Vice President
1983-1987 Confidential, Dallas, TX
Sales Associate
Recognition
Neiman Marcus Best
"People Who Make a Difference" Longview News Journal
