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Business Analyst Resume

New Jersey, NJ


  • Highly motivated and results-oriented HRMS Analyst with over 8 years of exceptional business requirements gathering and project management skills.
  • Strong background in the translating business requirements into system language utilizing verbal acuity and technical proficiencies.
  • Expert developer of ad hoc management reports using database query tools.
  • Strong communication skills both oral and written, experience with end user training, QA techniques and report writing skills.
  • Solid track record of consistently meeting exceeding company goals and objectives.

Related Skills


Professional Experience

Consultant Confidential, 06/07 to Present

  • Assists clients with the installation and configuration of various software applications, resolve hardware issue, and the installation of peripheral devices.
  • Subcontracted through Sirrom Consultants to aid in the development of user and business process flow documentation and training.
  • Temporary assignment with FedEx as Package handler/loader.
  • Contractor on some home renovation projects that included painting, roof and gutter repair.
  • Started home-based business as a Melaleuca Marketing Executive.

Confidential, Marietta, GA
Business Systems Consultant 01/03 to 05/07

  • Utilized business and technical expertise to plan, implement and support technology for both internal and external customers.
  • Gathered user requirements, created test scenarios for the implementation of new business solutions that will support the current business strategies.
  • Performed the analysis, research and/or development work on projects requiring the origination and application of new and unique business approaches.
  • Provided recommendations based upon research the impact any enhancements will have on technical projects and programs or assisting the development team with cost/feasibility studies in the ongoing process of enhancing current procedures and processes.
  • Created user documentation for any system enhancement project, end-user training performed at client request.

Confidential,) Charlotte, NC PeopleSoft HRMS 8.9 Support Consultant 10/04 to 12/04

  • Provided functional support to the HR technology team, QA testing and validating the annual benefits enrollment process for Duke Energy Corporation in accordance with established methodology and planning. (Benefit Administration, NA Payroll, eBenefits modules)
  • Primarily outline system requirements and scope for the enhancements of enrollment process, created test scripts for verification of table updates and rules, logged results from each test; defining problems found, making necessary changes and retesting procedures.
  • Enhanced Business Objects reports to ensure database integrity on new benefits plans, Dependent/Beneficiary summary, AAP/EEO reporting requirements, benefits enrollment summary, benefits deduction summary, and plan count; any discrepancies was communicated and tracked during the resolution process.

Confidential, Atlanta, GA Business Systems Analyst IV 06/00 to 08/02

  • Analysis, gathering user requirements, and implementing business solutions, which support the PeopleSoft HCM platform (Base Benefits, HR, NA Payroll, and Security modules).
  • Developed and designed business processes and objectives based upon user needs and thorough understanding of overall business strategies.
  • Defined system requirements and scope to provide cost-benefit/feasibility studies for future projects.
  • Created test scripts during system testing and module modification, provided user support for any new system modification.
  • Created Project Plans for system upgrades/implementation of new modules and/or functionality changes; user documentation was updated with any enhancements to these business processes.
  • Coordinated and administered assigned projects through the requirements definition, external design and test phases.
  • Developed Access application for proactive error detection during the processing of retirees benefits, and the creation of the ACH debit file to prevent interruptions.
  • Created test scenarios to help end-users understand the objective, cause and effect of problems while actively encouraging them to broaden their knowledge and system skills.
  • Functional Lead Analyst for the upgrade project from PeopleSoft 7.5 to 8.3.

Confidential, Atlanta, GA HRMS Administrator 08/98 to 02/00

  • Operational management of an HRIS platform, which supported the delivery of the Human Capital strategy.
  • Reviewed and entered all Human Resource transactions submitted by field offices into the Renaissance CS HRIS application.
  • Supported the integration of present computer-based systems in support of employee-self-service, employee communications and human resources administration.
  • Served as liaison for Human Resources department with IT in support of process modification, including requirements definition, product evaluation and testing, and product implementation.

Confidential, Chamblee, GA Sr. HR/Payroll/Benefits Analyst 10/89 to 12/97

  • Lead project team on projects encompassing payroll analysis, benefits administration, and performance management, system maintenance, forecasting and budgeting.
  • Successfully completed several projects implemented due to congressional orders, union grievances and system modifications and/or upgrades.
  • Researched and outlined various payroll/personnel reports for the identification of any proposed discrepancies, provided functional/system support to HRIS users, performed training classes on the functionality of the system to new users.

Confidential,Benefits Analyst 05/95 to 02/97

  • Maintained the accuracy of HRIS input, insuring that employee benefits programs were executed and payroll changes were processed timely, which included mailing of benefits package, processing enrollment forms and record keeping of insurance plans being offered.
  • Provided support to employees, management and associates on multiple projects encompassing payroll analysis, and performance management.

Office Automation Training Cadre 05/92 to 05/96

  • Conducted needs assessments to determine training objectives, instructional strategies, and resources required to provide better office automation solutions to the current process.
  • Performed content analysis with subject matter experts to obtain the specific information needed for training and the expected deliverables.
  • Collaborated with other cadre members for the development of courses, manuals, and training sessions for the propose solution(s).

Payroll Analyst 02/91 to 05/95

  • Responsibilities included data-entry into time and attendance system, creating payroll records for submission, and validating profiles for active employees.
  • Generated culprit reports to ensure data integrity, and transmitted payroll files were validated to identify any discrepancies found on the system.
  • Maintained and monitored leave profiles, conducted leave audits to validate information, assisted in the research and resolution of any emergency salary case.

Technical Summary
Databases: DB2, MS SQL Server 2000, Oracle, SyBase
HR/Payroll Applications: ADP, Kronos, PeopleSoft 7.5, 8.0, 8.3, 8.9, Renaissance CS, TIMIS
Operating Systems: Windows 95/98/NT/2000/XP, Novell
Programming Languages: JCL, SQL, Visual Basic
Software Applications: Adobe, Calyx, Crystal, Lotus, MSOffice
Training: PeopleSoft 8.0, PeopleSoft Base Benefits, PeopleSoft Payroll

B.S. in Computer Information Systems

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