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Senior Business Analyst Resume

SUMMARY

  • Comprehensive IT background with major healthcare provider, preeminent investment banking firm and security services provider.
  • Recognized for proactive work style with outstanding knowledge of IT market solutions and industry directions.
  • Solid reputation for developing creative solutions to confounding problems.
  • Collaborative team player with excellent communications and presentation skills.
  • High - energy leader with solid technical foundation, a passion for excellence and attention to detail.

TECHNICAL SKILLS

Management Tools: PPM (HP), Microsoft Office - Word, Excel, PowerPoint, Outlook, Access, Visio

Business Analysis: SDLC, Waterfall, Agile, RUP, SCRUM, JAD, UML, BRD, FRD, TRDUse Cases, User Stories

Database: DB2, SQL, SPUFI, QMF, Basic Knowledge of Oracle

Software: COBOL, CICS, JCL, IBM Utilities, SYNCSORT, XPEDITER, INTERTEST, EDF, BMC, QSAM, VSAM, FILEAID, FTP, MQ Series, CHANGEMAN

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

  • Defined and elicited requirements through interviews, JAD sessions, document analysis and business process analysis.
  • Analyzed and wrote requirements specifications that included use cases, UML Use Case, Activity and State-Transition diagrams, use case documents, business rules catalog, data dictionary, and GUI specifications.
  • Led mainframe development and implementation.
  • Managed requirements and followed up through testing and implementation.
  • Kept track and followed up on open issues and action items.

Confidential

Senior Programmer/Analyst/Lead

Responsibilities:

  • Led fast-paced, two-year project to implement and enhance Medicaid Encounter Data System application resulting in major performance improvements and overall cost savings of ~$40MM.
  • Managed various business departments and infrastructure projects for Healthy New York System and Pharmacy Reporting System.
  • Devised new Record Identification Number for enhanced processing of MEDS System.
  • Facilitated development and enhancements for various projects resulting in significant cost savings and additional revenue.

Senior Programmer/Analyst

Confidential

Responsibilities:

  • Streamlined work process using various technologies for efficiency and technology upgrades.
  • Analyzed and facilitated data delivery to various business units, affiliates, vendors, and State and Federal government agencies.
  • Generated customized and ad-hoc reports that lead to increased collections and revenue.

Confidential

Project Leader

Responsibilities:

  • Performed tasks in full project life cycle: overseeing project completion, developing system design and analysis, program specifications, coding, unit and system testing, operational documentation.
  • Managed development and major enhancements for Debit Card Strategy project resulting in increased cost savings and additional revenue.
  • Oversaw enhancements and maintenance of Automatic Declines System, Fund Estimate System and Direct Deposit System.
  • Managed contingency online and batch testing for various systems with successful results.
  • Analyzed and oversaw Visa to Master Card conversion project resulting in significant cost savings and vastly improved customer satisfaction.
  • Created, developed, and implemented Information Services Inquiry System, Large Check Processing System, Certified Check System, and Management Operational Support System, Accounts Control System, Statement Inquiry System, and Branch Print Participation System.
  • Streamlined work process using various technologies resulting in substantial efficiency and technology upgrades.
  • Ran user inquiries for cost reduction and new strategic initiatives.

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