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Cadence/prelude/ser Analyst Resume

San Francisco, CA

SUMMARY:

I have started my Epic career as an instructional designer and then crossed over to the analyst side with my first consulting client. As an analyst, I have been through three implementations, two post go lives, and five upgrades. As an Instructional Designer, I have been through two implementations, one post go live, and one upgrade. My experience is most thorough with SER records, Meaningful User, Cadence advanced visit type scheduling, automated system notifications.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Cadence/Prelude/SER Analyst

Responsibilities:

  • Conduct high level meetings to analyze and introduce more efficient workflows
  • Build new Cadence/ADT values (SER, ETX, LRP, FEV, LPG, CER, LPP, EPT)
  • Analyze incidents created by end users to configure current system corrections and updates
  • Develop new procedures between third party applications and EPIC for all newly hired and returning providers (SER)
  • Supported three upgrades and acquisition/implementation of new hospital

Confidential

Cadence/Prelude Analyst/Instructional Designer

Responsibilities:

  • Analyze pre - Epic workflows and introduce possible new workflows
  • Develop and implement a training curriculum for over 250 end users for Cadence, Grand Central, and Referrals
  • Create entirely new SER workflow and confirm proper build for all providers (SER)
  • Build new Cadence/ADT values (SER, ETX, LRP, FEV, LPG, CER, LPP, EPT)
  • Supported new implementation of EPIC

Confidential, Houston, TX

Cadence/Prelude/SER Analyst

Responsibilities:

  • Analyze incidents created by end users to configure current system corrections and updates
  • Organize and lead meetings with the client managers/leadership to optimize end user workflows and create efficiencies
  • Build new values within Cadence/ADT (SER, ETX, LRP, FEV, LPG, CER, LPP, EPT)
  • Create new training materials based on new build put into the client’s Epic environment
  • Develop new procedures between third party applications and EPIC for all newly hired and returning providers (SER)
  • Supported new implementation, post go live, and two upgrades

Confidential, Tucson, AZ

Prelude Instructional Designer

Responsibilities:

  • Analyze pre-Epic workflows and introduce possible new workflows around the Epic and call center go-live events
  • Configure system parameters and patient data for Cadence, ADT, Ambulatory, and ASAP training environment build
  • Develop and implement a training curriculum for over 800 end users for Cadence and ADT
  • Organize and execute a classroom and workshop schedule for end user training and go-live readiness
  • Create, organize, and implement the coordination, proofing, and printing of all training materials amongst all Epic applications involved in training end users
  • Supported new implementation, go live, and upgrade

Medical Office Specialist

Confidential

Responsibilities:

  • Organized and edited all claims for the Radiology Department
  • Created and printed claim reports
  • Data entry

Confidential

Team Leader/Bartender/Trainer

Responsibilities:

  • Trained and developed all new hires
  • Conducted team meetings and build moral
  • Provided correct and efficient customer service in a fast-paced environment
  • Maintained a high level of cleanliness and appearance in the food service industry

Confidential

Assistant Store Manager

Responsibilities:

  • Hired, trained, and evaluated new employees
  • Created and maintained a fully stocked and operational retail store

Confidential

Shift Supervisor

Responsibilities:

  • Trained and developed all new hires
  • Conducted team meetings and built moral

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