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Business Analyst Resume

Boston, MA

PROFILE:

A Business Analyst and Computer Programmer professional with over 18 years of experience in testing, creating and maintaining computer software. Experienced in Property and Casualty Insurance software, manual and automated testing across Client Server, Web and Mainframe. Have experience with E - Commerce, Data Mapping, Data Analysis, Creating Reports, Business and Requirement Analysis.

EXPERTISE IN:

  • Reporting Analysis
  • Project Management
  • Communication Skills
  • Programming Experience
  • Data Analysis
  • Process Improvements
  • Testing Analysis
  • Application Development
  • Project Life Cycle

TECHNICAL EXPERIENCE:

Microsoft Suite, Brio/InfoAccess, Hyperion Web Client, EIS Dashboard, SAS Enterprise Guide, IWE, Adobe, Sharepoint, Cognos, MS Access, SPAIS, Excel - Visual Basic, SQL, OneNote, Point Of Sales, TSO, Microsoft Windows, Statistical Analysis and Thinking Skills, Knowledge of Actuarial and Pricing concepts, Test Strategies (Regression, Negative, Stress, Load, System), Market and Regulatory research tools, including rate and form circulars issued by Rating Bureaus, Analyze financial results, profitability, and forecasting, Development Life Cycles (Integration, User-Acceptance (UAT), Mock, Live and Production)

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Business Analyst

Responsibilities:

  • Enhanced and maintained the following Actuarial Metrics Reports: Business Insurance - Middle Market Gap Reports, Affinity Gap Report, Distribution/Underwriting Monitoring Tools, CSO/Involuntary Report, NUALP Premium Reports, AJG/HUB/ Confidential Compensation Reports, and Confidential BOR/Acquired/Non-Acquired Reports
  • Analyzed the metrics in each report and share results with the team
  • For Ad-Hoc requests, provide Middle Market, LMAC(RCG), and Affinity datasets, pivot table reports, and SAS Code Projects
  • Attended the following training classes: Actuarial - Underwriting, Reinsurance, Involuntary Market, Ratemaking Part 1, Predictive, Modeling/GLMS, and CAT Modeling, SAS - Intro to SAS EG & Programming, SAS Macro Language: Essentials, SAS Programming 3: Advanced Techniques & Efficiencies, SAS Report Writing 1: Using Procedures & ODS, SAS SQL 1: Essentials, Others - Intermediate Excel, Business Writing, and Presentation Skills, Root Cause Problem Solving, Cognos - Report Studio
  • Developed reports/dashboards (e.g., different data sources, date ranges, one-to-multiple relationships, data manipulation, multiple data displays, etc.) Utilized and built queries (using SAS or SQL) & macros to automate and share desired information.
  • Interacted with other departments within Commercial Insurance for data, information and application support
  • Created and maintained the department’s Sharepoint site
  • Worked with other Commercial Insurance departments to provide and receive data files, methodologies, questions and solutions
  • Tested and provided feedback for the new MMU Gap and UW Monitoring Tool Reports in Cognos
  • Manipulate data in Excel, SAS, SQL, Access and other software, identifying and researching trends/anomalies

Confidential, Boston, MA

Business Analyst

Responsibilities:

  • Enhanced, Maintained and included accommodating metrics for 4 reports using SAS, SPAIS and POSU data Reports Auto New Business and Prior Carrier, Auto Data Accuracy, Prior Dec and Auto In-force Project.
  • They are distributed to many different departments and higher management. (Including the President of Personal Markets)
  • Using SAS and SPAIS to provided individuals with auto Ad-hoc data.
  • Completed over 120 Auto Dislocation models for state reviews and numerous special requests.
  • Added quality control methods and various documents to make the team more efficient.
  • Provided auto dislocation model training for all state analysis.
  • Attended the following training classes: Access Level 2, Pricing & Rating Making in Plain English, Latitude Series 1 & 2, SAS Enterprise Guide, OASIS/EDW/QSS, SPAIS, Excel VBA, Advanced Analysis, Presentation Skills, Lean 6 Sigma, Intermediate Data Retrieval, SPAIS through SAS EG and Managing Projects Effectively
  • Able to communicate and interact with the regions/states analysts, DSO(s) and mangers to complete my work and to help others.

Confidential, Boston, MA

Business Analyst

Responsibilities:

  • Learned about the Confidential.
  • Started working on easier models.
  • Provided data analysis for the team.
  • Was able to work independently after 3 months with confidence.
  • Trained myself to retrieve Inforce auto data, for the models, using Brio/InfoAccess.

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