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It Business Analyst Resume


  • 10 Years of IT Experience in various areas
  • 5 years of experience as a Business Analyst
  • Experience in Cognos TM1 9.5.1, Oracle, Developer 2000, Oracle UPK,PL/SQL and Software Testing using RQM, Repro Agile Technologies
  • Good working experience in MS products like Word, Excel, Powerpoint, Access
  • Good interpersonal skills
  • ITIL V3 certified (Foundation level)
  • Six Sigma Yellow Belt


  • Oracle 7.x/Developer 2000, Oracle 6.0/Forms 3.0 & Report Writer and FoxPro 2.0, Oracle 8.i and Testing tools
  • RQM, Repro Agile Technologies
  • Tera Data SQL
  • Mainframe Environment
  • Good knowledge in analyzing the requirement documents, design documentation


Test automation Tools: QTP 8.0

Test Management Tools: Quality Center Good knowledge in writing test plans, test cases, test procedures and defect tracking with the test management tool Quality Center.

Strong skills in: back - end testing using SQL queries on Database.

Databases: Oracle, MS SQL Server, SQL Server 2005

Languages: HTML/Dot Net 3.0

Middleware: Basic knowledge of Java

Operating Systems: UNIX, and Windows NT/00/98/95/2K

Other Tools: Visio, MS Word and MS Excel, PowerPoint/Tidal/Informatica/Toad



IT Business Analyst


  • Responsible for analyzing, eliciting and documenting requirements for complex business processes for one of the major insurance company.
  • In depth knowledge in process testing using various in-house built tools.
  • Highly involved in creation of test case scenarios and user documentation/training.
  • The activities include in overseeing the end-to-end process testing.
  • The rollout process involved communication with several stakeholders and users.
  • Highly skilled in Microsoft products.


Business Systems Analyst


  • Worked as a liaison among senior management, HR and vendor to elicit, analyze, communicate and validate requirements for a new HR solution database implemented company wide
  • Analyzed business needs, evaluated end user requirements and documented business requirements
  • Conducting meetings with senior management/solution provider.
  • Developed training materials for HR users using Oracle UPK and provided end user training
  • Involved in database testing/end user testing
  • Developed SQL queries for custom reports for senior management
  • Assisted in developing and maintaining system documentation
  • Involved in end user testing in Ucomp ticketing implementation company wide
  • Created test script manually for functionality testing
  • Cognos TM1 9.5.1 and MSG 5.4.2 support
  • Supporting endusers in resolving issues. System administrator activity.


Technical support specialist


  • Application support
  • Scheduled maintenance and Tidal job monitoring
  • Data Loads and backups
  • Server monitoring
  • System administrator activity
  • Offshore co-ordination

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