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Program Analyst Resume

Washington, DC

SUMMARY:

  • IT professional with a strong foundation in the administration of computer networks, hardware, and software and the development of business systems.
  • Innovative and ready to provide leading - edge technological business solutions, utilizing strong research, problem solving and analytical skills to support appropriate systems.
  • Able to Install, upgrade, configure, and troubleshoot Windows 2000 Professional and Server w/Active Directory and Directory Services and various operating systems.
  • Proficient in TCP/IP subnetting, supporting networking connections, routers, CD/ROM drives, video cards, sound cards, NIC cards and power supplies.
  • Strong knowledgein network administration, data communications technology, administering windows, computer program design, network and directory services infrastructure, security and design, administering windows, and systems analysis and design.

TECHNICAL SKILLS:

Platforms and Tools:

Software: , MicroSoft Office 2007, 2010 and Office 365 (Word, PowerPoint, Excel, Outlook, access and publisher).

Languages: C++, HTML, DHTML.

Operating Systems: UNIX, Windows XP, 2000, 2003, 2007 and 8.1 and 10, Active Directory, Windows Server 2000, 2003 and 2008

Networks: lan, and vpn.

Other: ITSM 7.6 Remedy, and citrix

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program ANALYST

Responsibilities:

  • Use Excel, Host on Demand (Java), and MS Word and occasionally PowerPoint. I fix the printer jams when they happen in the office to keep from calling the IT department and putting in a ticket.
  • Research and compile legal documents (RPW, Acceptance to Confidential ’s, WAAS printouts to be scanned into portable document format (PDF).Scan legal documents into portable document format.
  • Verify if all calls/invoices were paid by researching paper records.Determine how much money can be returned back to the initial requesting agency. Email to appropriate funding agency for processing.
  • Process documents, file and update database using Access version 2007 of processed documentation from the Confidential funding office.
  • Maintain agencies’ funding for projects and process all Reimbursable Project Worksheets, Confidential ’s Confidential Acceptances, DD Form 250 and other various funding documents.
  • Scan and fax financial documents to process orders. Update all financial logs to maintain an accurate balance.
  • Administer and control the oversight of the reimbursable project request systems for the operation and maintenance of building systems.
  • Conduct management studies on organizational leasing, maintenance and other specific programs to identify and define effectiveness of operation and mission.
  • Plan, develop, and coordinate special projects and reports.
  • Review, audit, and investigate reports to determine appropriate changes or corrective action.
  • Preparereports on work and coordinate the presentation of work-related information to supervisor.
  • Work in a team environment to solve problems, provide advice on procedures, and assist team members.
  • Organize and maintain filing system for working process of all project folders, current and updated.

Clerk

Confidential, Alexandria, VA

Responsibilities:

  • Use Excel, Host on Demand (Java), and MS Word and occasionally PowerPoint.
  • I fix the printer jams when they happen in the office to keep from calling the IT department and putting in a ticket.
  • Research and compile legal documents (RPW, Acceptance to Confidential ’s,
  • WAAS printouts to be scanned into portable document format (PDF).Scan legal documents into portable document format.
  • Verify if all calls/invoices were paid by researching paper records.Determine how much money can be returned back to the initial requesting agency. Email to appropriate funding agency for processing.
  • Process documents, file and update database using Access version 2007 of processed documentation from the Confidential funding office.
  • Scan and fax financial documents to process orders.
  • Update all financial logs to maintain an accurate balance.
  • Administer and control the oversight of the reimbursable project request systems for the operation and maintenance of building systems.
  • Conduct management studies on organizational leasing, maintenance and other specific programs to identify and define effectiveness of operation and mission. Host on Demand version 11.04 (java).
  • Plan, develop, and coordinate special projects and reports.
  • Review, audit, and investigate reports to determine appropriate changes or corrective action.
  • Preparereports on work and coordinate the presentation of work-related information to supervisor.
  • Work in a team environment to solve problems, provide advice on procedures, and assist team members.
  • Organize and maintain filing system for working process of all project folders, current and updated.

General Clerk

Confidential, Silver Spring, MD

Responsibilities:

  • Entered medical immunization shot dates into an online Internet Database called Confidential and update rmation.
  • Maintained a calendar, event planning, document prep, setup email blasts using VeriSign online software, setup conference calls, web posting, updating charts & records.
  • Strong organizational and communication skills, experience writing, editing and proofreading documents in a web environment.
  • Microsoft Office Suite experience.

Police Officer

Confidential, Washington, DC

Responsibilities:

  • Performed vital services of preserving the peace, protecting life and property crime, apprehending criminals and enforcing the laws and ordinances of the Confidential and the United States.
  • Attended court proceedings, performed data entry and word processing using and Microsoft Word to prepare reports for court and the internet to prepare prosecution reports after making arrest.

Clerk/Office Automation Clerk

Confidential, Washington, DC

Responsibilities:

  • Data entry
  • Internet research
  • Data entry to check officers in and out of court daily using and Microsoft Word to prepare reports for court.
  • Used the internet to prepare prosecution reports after making arrest.
  • Telephone skills
  • Multi-line telephone system
  • Ability to prioritiz

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