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It Business Analyst Resume

Syracuse, NY

CAREER SUMMARY:

  • I have diversified 8+ years of experience in IT and Insurance industry with specialization in Life Insurance.
  • I have served as IT Business Analyst, Requirement Analyst and Data Analyst for 4+ years and 4 years of experience in performing application development, enhancements, and support in IBM AS/400 and SQL.
  • In - depth knowledge of SDLC methodologies like Waterfall and Agile.
  • Worked on gathering, analyzing and documenting business requirements.
  • Experience in converting the requirements into effective business design.
  • Involved in all stages of the SDLC process.
  • Prepared Process Flow Diagram & other UML Diagrams.
  • Excellent knowledge in performing data analysis and extracting data using SQL.
  • Creative and innovative thinker, with excellent analytical ability and planning to provide problem resolution.
  • Have Good written & communication skills to communicate directly with the client.

KEY COMPETENCIES AND SKILLS:

  • Facilitating Joint Requirement Planning (JRP) sessions with Business User Groups and Documentation.
  • Facilitating data mapping and Prepare Use Case Diagrams
  • Create Test Cases and perform UAT
  • VISIO, EXCEL & MS Word 2010
  • Technically sound in ORACLE SQL
  • Proficient in IBM AS/400.

PROFESSIONAL PROJECT EXPERIENCE:

Confidential, Syracuse, NY

IT Business Analyst

Solutions Environment: Business Analysis, Requirements Gathering, MS Visio, MS Excel, MS Word.

Responsibilities:

  • Requirement Gathering and Analysis to identify the work streams.
  • Converting the requirements into effective business design
  • Coordinating all end users, technical staff and management.
  • Prepare the current state process flow and Target state process flow.
  • Prepare detailed BRD including High-Level Business and Functional Requirements and Challenges.
  • Validate designs and functional specifications.
  • Coordinate between both Business Users and developers to investigate application functionality.
  • Prepare Test plan, Test cases and perform testing of the implemented changes.

Confidential, Syracuse, NY

IT Business Analyst

Responsibilities:

  • Act as a liaison between project team, and IT technical development and support team.
  • Coordinate between both Business Users and developers.
  • Conduct recurring meeting to investigate application functionality.
  • Prepare BRD into functional specification and test plans.
  • Responsible for performing data analysis, preparing test plan and UAT.
  • Coordinate with Servicers, Developers & Quality Analyst for UAT Stage till production movement.

Confidential, Syracuse, NY

Business Systems Analyst

Solutions Environment: Sysyem i Navigator, AS/400,, MS Visio, MS Excel

Responsibilities:

  • Perform Requirement gathering and analysis of the existing system.
  • Serving as a liaison between stakeholders.
  • Study and understand the existing application to reverse engineer the business requirements in the form of Use Cases and Business Rules.
  • Prepare workflow system to streamline endorsement procedure for administrative processes.
  • Create the Test Cases, perform UAT testing and sign off.
  • Clarified issues with developers during efforts to validate designs and functional specifications
  • Create plan to perform system maintenance and perform cutover and Business checkout.
  • Prepare Weekly Status Report and Presentations for high level management.

Confidential, Syracuse, NY

Business Systems Analyst & SME

Responsibilities:

  • Provided Subject Matter Expertize for USFL and MLICA.
  • Responsible for managing the project related all the work.
  • Prepare business requirement specifications, functional specification and test plans.
  • Facilitating Joint Requirement Planning (JRP) sessions with Business User Groups.
  • Support project team for any technical and Business queries.
  • Work closely with Accounting Team, Commissions Team and Customer Service Business areas to provide suggestions for technical and Business queries.
  • Business Analysis & requirement gathering for new enhancements and regulatory projects like NYS308, REG70,COI Remediation.
  • Coordination of data mapping and data requirements.
  • Coordinate requirement update fixes and defect fixes with functional and testing teams.
  • Identify the manual work performed by Business Team and propose system improvements.
  • Worked closely with Internal Audit and PWC to perform and review system security.
  • Define control documents and performed semi-annual SOX Recertification.
  • Meeting between Developers & Quality Analyst, coordinated with Business Users & Clients for UAT Stage till production movement.
  • Responsible for training of the new resources in the support staff regarding new process and changes.
  • Preparation of integration specification documents.

Confidential

IT Business Analyst

Responsibilities:

  • Requirement gathering and impact analysis.
  • Prepare the High Level Design Document HLD and Application Design Document AID
  • Preparing technical specification and created a visual representation of the project design.
  • Deliver end-to-end requirements; including User Interface, Business Requirements, and System Requirements.
  • Prepared detailed design document and manual for Gift Card menu options.
  • Prioritize outstanding defects and system problems, ensuring accuracy and deadlines were met.

Confidential

Software Developer

Solutions Environment: Oracle SQL, MS Access, MS EXCEL, XML

Responsibilities:

  • Investigating application functionality to determine requirements.
  • Analysis and documentation of the existing application which involved preparation of application summary technical and business documents, root cause analysis documents for recurring issues and overview presentations.
  • Performing automations of recurring scheduled and exception reports. More than 100 Oracle based reports are automated.

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