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Senior Technical Business Analyst Resume

Alpharetta, GA

SUMMARY

  • Experienced Technical Leader and Professional Scrum Master (PMS1) who excels at interpretation of business rules and requirements for technical teams to track and align progress. Strong analytic background and problem solving skills proven in driving process improvement, risk reduction and improvement within the workflow
  • Understanding of analytics, data modeling and custom dashboards development for high level readout
  • Proficient communicator
  • Driver of process improvement discussions to Senior Leadership
  • Experience in Waterfall to Agile transformation

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Senior Technical Business Analyst

Responsibilities:

  • Analyze complex data sets for CIO Metric Dashboards to improve efficiency, delivery and negotiate alignment
  • Develop, coordinate and implement cross platform ceremonies to define and groom user stories
  • Align vision with coaching team to develop custom reports (VersionOne) for prioritization and decision initiatives based on key metrics.
  • Coach large user base on our governance model to improve process.
  • Management of cross functional teams to gather requirements and identify dependencies within workflow to be shared with multiple business units.

Problem Director/Technical Account Manager

Confidential

Responsibilities:

  • Mange business incidents and process to correctly determine root cause of events within the environment
  • Conduct, manage and identify key resources for deep dive discussions on high profile events
  • Engage stakeholders, communicate the process and drive discussions to resolution and corrective actions
  • Identify, review and report on problems, trends, identified patterns of risk and corrective action to business leadership

Confidential, Atlanta, GA

Database Engineer

Responsibilities:

  • Develop, design and troubleshoot financial reports using complex SQL delivered in iReports/Jasper.
  • Data mapping of Magento ecommerce database environment
  • Create and enhance views and stored procedures for use in data analytics.
  • ETL to migrate data for development, testing, reporting and warehousing.
  • Manage and communicate with multiple teams to streamline development process and setting expectations for deliverables.

Confidential, Alpharetta, GA

Insurance Provider

Responsibilities:

  • Manage and troubleshoot production and development environment on MySQL
  • Able to cross code in multiple environments using T - SQL
  • Responsible for performance testing and providing solutions to bottlenecks, optimizing memory usage.
  • Code stored procedures, triggers, cursors and views to supply reports for weekly analysis
  • Responsible for backup and recovery management
  • Developed data migration tools, data model and worked on development of new database environment.

Confidential

ORACLE Database Administrator

Responsibilities:

  • Install, manage and troubleshoot development environment on UNIX and NT servers running Oracle 8i, 9i &10g.
  • Responsible for performance testing and providing solutions to bottlenecks, optimizing memory usage.
  • Code stored procedures, triggers, cursors and views to aid in the development of the Workforce Central software.
  • Develop code to upgrade database schema to latest version of WFC software, in a seamless manner.
  • Work with development team to track bugs and develop resolutions to problems
  • Lead topic discussions in relation to performance tracking on servers and systems
  • Responsible for backup and recovery management
  • Responsible for backup coverage for SQL Server systems

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