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Business Analyst Resume

Memphis, TN

PROFILE:

  • Over 6 years of experience in business analysis, requirements gathering in financial and transportation industry.
  • Practical understanding of rational unified process (RUP), software development life cycle (SDLC), waterfall, iterative, joint application development (JAD), rapid application development (RAD) and agile methodologies.
  • Experience in generating business requirements, use cases and UML diagrams with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams for a variety of application functionality designs.
  • Experience in requirement gathering for database projects, preparing Physical Data Models and Test Plan Specifications for Enterprise Data Warehousing.
  • Experience in networking with individuals at various levels.
  • Involved in documenting test cases, scripts and resolving User Acceptance Testing (UAT) concerns by coordinating with QA team.
  • Involved in project requirements, estimating schedules, maintaining project documentation and managing workloads.
  • Trained and applied Six Sigma and Lean for process improvement and efficiency.
  • Sound knowledge of US GAAP, General Ledger Accounting, Account Reconciliations
  • Accomplished several projects successfully working in a team as well as individually.
  • Enterprising and self - motivated personality with excellent communication, presentation & interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows95/98/00/XP and NT, SQL,PL/SQL,C,C++, VB

Rational Tools: Rational Rose, Rational Requisite Pro, Rational Clear Case.

Project Management Tools/Methodology: MS Project, MS Visio, Software Development Life Cycle (SDLC), Unified Modeling language(UML), Rational Unified Process (RUP)

Testing Tools: Test Director, Win Runner, Load Runner

Other Tools: MS Office suite, SharePoint2.0, Team forge, Oracle, Access, Sequel server, Enterprise Data Warehouse, Teradata

PROFESSIONAL EXPERIENCE:

Confidential, Memphis, TN

Business Analyst

Responsibilities:

  • Gathered requirements for the proposed site to be developed with SME’s, Security Operations Manager and Security IT team and with SDRA (Security Research & Data Analytics ) Agents
  • Prepared High Level Design (HLD) doc, Confidential Operating Procedures (SOP) And Approvals for the same.
  • Documented Project Initiation Doc and presented to entire team
  • Proposed various initiatives and key features for the concerned Project.
  • Created Branding of module and involved in Legal Approval process.
  • Developed module for entire security team on SIMS applications by creating Printable Job Aid’s, Web Ex’s, FAQ’s and Quick Tip Sheets.
  • Prepared User Guides, lesson Plans covered under different categories
  • Creating a new site in SharePoint, Document Library and lists, Surveys, wiki, calendars, tasks, announcements and managing permissions etc
  • Migrating content from dept server (SDRA01WSS01) to corporate server.
  • Integration of all 3 departments in Security--Security, Investigative Techniques, T3 (Train The Trainer)modules on the new site
  • Launched new Security site with 3 sub sites seamlessly, Presented a walkthrough to the entire security ream and EMEA (Europe Middle Eastern and Africa).
  • Assisted in migration for Archer 4.5 to 5.X

Confidential, Memphis, TN

Business Applications Analyst

Responsibilities:

  • Gathered requirements by conducting interviews with user groups, OPCO companies (FSC) (CMDM), EDW end users, DBA’s, JAD and Go/No Go meetings.
  • Coordinating with DBA group, Development Group, Source systems IT group, EDW infrastructure group and seamlessly bringing the project to completion.
  • Prepared Systems Requirement document (Functional, Non-functional), Detailed Test Plan Specifications, Physical Data Model.
  • Prepared Mapping and Sizing documents, data base analysis, Traceability Matrix etc.
  • Prepared Service Level Agreement and adhering to Confidential compliance standards for all documentation.
  • Designed Business High Level Workflows, HLD.
  • Coordinating and processing in regard to space allocation in EDW for CMDM team and EDW Infrastructure group.
  • Data Acquisition process (ETL) thoroughly documented and represented.
  • Used MS Word for requirement gathering and documentation, MS Excel for Mapping and Sizing Documents, MS PowerPoint for Business High Level Workflows etc.,
  • Conducted Integration Testing and Monitored User Acceptance Testing and preparing test cases and Post Load Checkout Procedures after moving into Production.
  • Created adhoc reports, analyzed data, developed business cases, defect documents etc.
  • Querying and analyzing data in Terra data using SQL.
  • Thoroughly documented all existing applications.
  • Prepared process automation documentation and loaded to production.
  • Successfully and seamlessly loaded all assigned projects to production and monitored production support.

Environment: Windows MS Office and Windows XP, MS Word, MS PowerPoint and MS Excel, Teradata, SQL, AbInitio, Team forge,.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

  • Prepared Business Requirements Document for the project.
  • Designed Product Use Cases and UML models using RUP.
  • Data flow between OPTIX and ICOMS represented and documented.
  • Prepared Non Functional Requirements (NFR), database analysis report, Traceability Matrix etc.
  • Developed detailed Workflow Analysis for areas not automated.
  • Used MS Word for requirement gathering and documentation.
  • Thoroughly documented all existing applications to be replaced.
  • Created adhoc reports (via SQL, Access, and Excel), analyzed data and developed business cases, data models.
  • Involved in new processes, offered graphical and text based requirements.
  • Responsible for weekly status update reports.

Environment: Windows MS Office and Windows 2000, MS Word and MS Excel, UML, MS Visio.

Confidential, San Antonio

Business Analyst

Responsibilities:

  • Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics.
  • Customized the RUP framework and implemented it in the project.
  • Assisted in creating Statement of Work (SOW) document for various capabilities in the initial requirements gathering phase.
  • Experience to create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
  • Designed and developed all Use Cases and UML models using RUP.
  • Identified, researched, investigated, analyzed, defined and documented business processes and Use case Scenarios
  • Created Use Cases based on the Business Needs and Features (BNF’s) provided by the business team.
  • Experience to centrally store, manage and access business artifacts across all platforms.
  • Designed Activity and Sequence Diagrams in UML .
  • Organized Joint Application Development (JAD) sessions, walkthroughs and interviews.
  • Prepared presentations in MS Power Point, which was used in JAD sessions and to tract progress.
  • Worked with the UI Proto types in creating mock up screens and validated if the requirements are in sync with the prototypes created.
  • Assisted in all project documentations.

Environment: UML, Oracle, SQL, MS Visio, MS Office and Windows 2000, Rational Rose, Requisite Pro.

Confidential

Business Analyst

Responsibilities:

  • Researched and assessed client systems and business processes.
  • Explored all aspects of the claim processing lifecycle, starting from identifying a claim to its closure.
  • Used MS Word document for requirement gathering.
  • Worked intensively on various phases in the project lifecycle to design the system in such a way that the high risk claims could be easily identified and monitored.
  • Involved in walkthroughs with business team, architects and developers to refine the requirements.
  • Generated use-case diagrams using UML.
  • Streamlined clerical work processes and mapped to the automated system
  • Involved with the Software Quality Assurance (SQA) Team to develop Test plans.

Environment: MS Visio, UML, Oracle, SQL, MS Office and Windows 2000, Rational Rose, Requisite Pro, MS SharePoint 2.0.

Confidential

Process Analyst

Responsibilities:

  • Generating reports from Hyperion and performing financial analysis according to the client’s request.
  • Data analysis for a specific period and reporting to the manager.
  • Performance analysis for each quarter and reporting it in a specified format to the AVP.
  • Applied Lean and Six Sigma for process improvement and process quality.
  • Resolving issues arising during the process course and preparing root cause analysis for the same.
  • Assisting the manager and AVP for financial planning for the next quarter.
  • Formulating a course of action or strategy for the financial stability and maintainability of the process in accordance with the client specifications and getting approval for the same from management.
  • Preparing documents, doing process reviews and new members.
  • Coordinating team meeting, documenting minutes and getting approval from the management and its implementation.
  • Assisting the client remotely for closing activities.

Confidential

Process Associate/ Process Developer

Responsibilities:

  • Reconciling Bank Reconciliation Accounts, General Ledger Accounts, and Account Reconciliation for Penske Truck Leasing Inc
  • Compliance - Incorporating Six Sigma criteria along with Clients criteria.
  • Documented SOP ( Confidential Operating Procedures) for all the transitioned processes and conducting overview sessions with team members.
  • Coordinating between the Team and Client and reporting to the Manager/AVP- Accounting Services.
  • Worked on Hyperion, Oracle & AS 400 for analysis and reporting.
  • Running reports on Hyperion, General Ledger and supporting reports for the SDO.
  • Analysis of monthly & quarterly data, Green & Black Belt projects (SPOC) for senior management reporting.
  • Applied Lean and Six Sigma for process improvement and process quality.
  • Coordinating with Technology Team (Client Technology and Confidential Technology) to resolve issues related to basic tools of reconciliation. team members on client account reconciliations and client accepted process methodologies.
  • Double reporting of the accounts in Pounds and Euro according to clients specifications.
  • Used Six Sigma DMAIC methodology to improve process efficiencies.
  • Reviewing account reconciliations(Team Leader), analysis for middle & senior management presentations, performance reporting - Dash Boards, Transitioning New Processes from client site

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