SUMMARY:

• Systems analysis and design, data modeling, data analysis
• Project management
• Training and meeting design and facilitation
• Research and report writing
• Strategic planning and organizational analysis of public, private, and non - profit organizations
• Fluent in Spanish; knowledge of French and Russian
• Traditional Chinese martial arts
• Creative writing
• Electronic music

SKILLS:

PC and Macintosh computer skills: MS Office, Visio, Project, InfoPath, SharePoint; SPSS, Toad, Oracle, SQL Server, MySQL, Tableau

Database development: SQL scripting, SSRS, BIDS

Programming languages: C, C++, SQL, PLSQL, T-SQL

PROFESSIONAL EXPERIENCE:

Confidential, Cambridge, MA

Senior Analyst

Responsibilities:

• Developed and populated tables, developed queries and procedures to enable remote access, and documented process.
• Analyzed a highway congestion pricing model as part of an economic team's review for the Confidential Administration.
• Flowcharted the model at a high level and at a detailed, step - by-step level after documenting the algorithm used.
• Identified assumptions, inputs, and dependencies between calculations for three different scenarios.
• Responded to data quality requests via the Confidential ’s Confidential system, a web-based data request tracking system.
• Responding to Confidential requests consisted of clarifying business rules, querying data from multiple database sources, analyzing and charting data, developing reports, and validating data using a variety of software.
• Responding to Confidential requests also required assisting junior analysts as needed.
• Coordinated and managed the production cycle for quarterly online reporting of the Confidential module, part of the Confidential ’s Analysis and Information website.
• Designed and developed reports, defined business requirements, and delegated tasks to team of SQL/PLSQL programmers and web developers.
• Facilitated testing to production of module.
• Analyzed annual strategic performance measure data, wrote report, and delivered the report to the Confidential Carrier and Safety Administration.
• Project execution required learning PLSQL, testing, and implementing PLSQL programming and automation of the processes necessary for data analysis and reporting of the results.
• This was the first project in this work group to use PLSQL and an automation process for data analysis and reporting.
• Designed and facilitated focus group sessions for research on stakeholder needs regarding the use of an Internet-based tool to promote the adoption of intelligent transportation systems standards for the Confidential Administration Joint Program Office.
• Conducted secondary and primary research and report writing for an organizational re-design of a CIO division within a public agency.
• Interviewed stakeholders and interviewed representatives of other agencies as part of best practices research.

Confidential, Boston, MA

Adjunct Professor

Responsibilities:

• Designed and taught strategic management, marketing, and organizational behavior to college management students.
• Taught using lecture, case analysis and discussion, and interactive in-class exercises.
• Evaluated students.
• Taught the capstone strategic management course and the organizational behavior course to an international group of management majors.
• Taught marketing to a diverse group of adult learners

Confidential, Boston, MA

Consultant

Responsibilities:

• Designed and delivered strategy projects for leading hi tech and manufacturing companies.
• Coordinated research, conducted interviews, planned and participated in the facilitation of workshops, wrote reports, supported presentations to clients, and assisted with project management.
• Developed sales proposals and presentations for new clients.
• Developed rich scenarios, events, and other materials of industry evolution for client decision-making, planning, and organizational learning.
• Designed and presented new value propositions and business model alternatives for the specialty chemical and performance polymer business unit of a global, diversified corporation. The company is using this framework to develop growth strategies and to improve its marketing to customers.
• Conducted competitive analysis and identified emerging business models and success factors for the delivery of software-as-a-service to support the initiatives of a major enterprise software and hardware vendor. The company used these findings to assess the viability of its current and future initiatives.
• Conducted secondary research and interviews, developed materials, and facilitated a two-day decision-making scenario planning session to enable a major telecommunications company to adapt its corporate strategy to reflect a transition into a new media company with distinct capabilities in commerce, content, and connectivity.
• Assisted the largest server business of a major IT vendor to reconceive its business strategy and refine its marketing for the next four years, based on the impact of e-business on customers’ business models.

Confidential, Boston, MA

Management Consulting Intern

Responsibilities:

• Planned and developed a web-based application prototype for an online auction of surplus property in order to improve the efficiency of a public agency’s workflow process and justify the IT investment through quick payback, a reduced cost structure, and increased revenues.
• Researched the use of IT in the public sector and conducted primary research by interviewing public agency staff. Synthesized key findings for use in the business case justification.
• Conducted a qualitative and quantitative analysis of the public agency’s transition from an AS-IS state to a TO-BE state and necessary changes.
• Assessed risks to this change and developed a risk management strategy.
• Wrote a white paper presenting the business case justification and ROI analysis for an online auction of surplus property.
• Contributed to the analysis, design, and development phases of the systems development life cycle, in order to build the application prototype.

Confidential, Boston, MA

JobMatch Director

Responsibilities:

• Advised and counseled over 300 young adults in job search, college/education application process, and career planning.
• Networked with Greater Boston-area businesses, nonprofits, public organizations, career resource centers, and colleges to place young adults in positions or in educational programs that resulted in more than 80% of young adults successfully securing jobs or enrolling in educational programs.

Confidential, Cambridge, MA

Consultant

Responsibilities:

• Coordinated the development of a computer literacy curriculum for use in Cambridge youth service programs.
• Managed and led a group of seven high school students to design a computer literacy curriculum to aid these students in teaching younger children.
• Facilitated group meetings, guided curriculum design, and created training manual for use by the Confidential .

Confidential, Boston, MA

Senior Team Leader

Responsibilities:

• Managed and led two diverse ten-member teams comprised of 17-25 year-old corps members in community service projects during two academic-calendar years.
• Managed service projects and relationships with community groups and sponsors, such as Mercer Management and Dyer Brown.