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Sr. Business Analyst Resume

Boston, MA

SUMMARY

  • Over 7 years of professional experience as a Business System Analyst with expertise in business process analysis, business process modeling, business requirements, database design, strategic planning, and business analysis in the field of Insurance.
  • Extensive knowledge in Equities and Equity derivatives and fixed income from a trading and a technology perspective.
  • Functional knowledge of various modules of insurance like channel management, policy servicing, claims management, underwriting, reinsurance and Finance.
  • Thorough understanding of insurance laws, regulations and company policies.
  • Excellent knowledge of various policy administration & industry standard tools such as ACORD standards
  • Strong business analysis skills and an understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP), Agile: XP, Scrum.
  • Experienced in conducting requirement analysis, use case design, designing test plans and developed database schemas based on the logical models.
  • Expert in requirement gathering and documenting the requirements in business requirement documents.
  • Worked extensively with Rational Rose, Use Cases and Test Scripts and delivered Functional Specifications and Software Requirement Specification (SRS).
  • Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools including, Use Cases and the rational tools.
  • Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence diagrams.
  • Excellent skills in writing Business Requirement Documents, Functional Requirement Documents, Systems Design Specification, Workflows and diagramming skills for drawing UML diagrams such as State diagrams and Class diagrams.
  • Developed efficient business relationships with various client teams in order to process and support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.

TECHNICAL SKILLS

  • MS Visio
  • Share Point
  • Rational Suite (Rose
  • Requisite Pro
  • ClearCase
  • ClearQuest)
  • JIRA
  • QC
  • Test Director
  • QTP
  • MS SQL Server 2000/2005 (T - SQL)
  • WinRunner
  • Load Runner
  • MP
  • Erwin
  • Oracle
  • DB2
  • SQL
  • Microsoft Office
  • SOA
  • MS Project
  • NUnit
  • HP Quality Center
  • Soffront CRM
  • WinCVS
  • Web Services
  • Waterfall Model
  • Agile Methodology (SCRUM)
  • Rational Unified Process (RUP)
  • Windows Server 2003.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Sr. Business Analyst

Responsibilities:

  • Developed UML Use Case diagrams for faster and more efficient communication with stakeholders, by utilizing MS Visio.
  • Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non functional requirements of the system, and creation of user stories
  • Implemented ACORD for reinsurance industry standards worked in the RUP environment for the elicitation, representation of requirements and in change management.
  • Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements and BPR, and incorporated them in the to-be system design.
  • Analyzed the as-is and to-be systems to perform GAP Analysis and make recommendation for system enhancement.
  • Executed data mapping documentation.
  • Wrote business requirement specification (BRS) and functional requirement specification (FRS) documents as per the business requirements and process flow.
  • Making sure current project requirements are being met by using Requirement Traceability Matrix (RTM)
  • Actively involved in creation of the UML diagrams such as sequence, activity and class diagrams for certain modules of the application using MS Visio and Rational Rose.
  • Used Rational ClearQuest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.
  • Assisted and directly involved with QA team in creation of Test Cases and tests implementations.

Tools: & Technologies: RUP, Rational Requisite Pro, MS-Visio, Rational ClearQuest, Base Clear case, Java, Oracle, DB2, MS Project, MS Office Suite, Erwin

Confidential, Chicago, IL

Business System Analyst

Responsibilities:

  • Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews to get a better understanding of the client’s business process.
  • Worked with the business to document and develop formulas for the calculation of premiums and losses statistics in the marts (eg. Written Premium, Earned Premium, Unearned Premium)
  • Elicited, documented, modeled, validated and prioritized functional and non-functional requirements using interviews, data analysis, and different modeling tools.
  • Actively involved in preparing and writing the business requirement documents, functional requirement documents and data mapping documentation.
  • Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
  • Used MS Project for status reporting and planning.
  • Utilized MS Visio for designing Use Case Diagrams, Activity Diagrams and Sequence Diagrams, after accessing the status and scope of the project and understanding the business processes.
  • Analyzed the as-is and to-be state of the project and performed Gap analysis, Impact analysis and SWOT analysis.
  • Created data mapping documents for the movement of data from production databases to the warehouse and from the warehouse to the policy and claims marts.
  • Used the guidelines and artifacts of the SCRUM methodology for project implementation and development.
  • Assisted System Architects and Quality Assurance Analysts in creation of various tests.
  • Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
  • Assisted in deletion of defects and bugs, in order to meet specific requirements and deadlines for successful execution of the project.
  • Worked as an SME for identifying the scope of End-to-End testing with different teams
  • Coordinated UAT of the product with Business Users

Tools: & Technologies: MS Outlook, MS Office, Rational Requisite Pro, Rational Rose, RUP, UML, Oracle, MS Visio, MS Project, Windows 7.

Confidential, Iselin, NJ

Business Analyst

Responsibilities:

  • Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system, and creation of user stories
  • Involved in developing the business model for expediting the claim settlement process
  • Performed document analysis involving creation of Use Cases and Use Case narrations using Microsoft Visio, in order to present the efficiency of the gathered requirements.
  • Defined frameworks for the application development and analyzed the areas of improvement
  • Highly interacted with the development team and claim settlement experts making sure that the development of the project is meeting the business requirements.
  • Involved in the analysis of the functional, technical specifications, data mapping document and conceptual diagrams.
  • Identified critical areas of business risk and modified the business process to reduce the same.
  • Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per the business requirements and process flow.
  • Used SCRUM methodology in supporting system development cycle.
  • Jointly responsible for monitoring the progress of the system development by preparing status reports, charting out schedules, allocating and managing technical and human resources using MS Excel and MS Project
  • Conducted daily interaction with both the development team and stake holders
  • Analyzed the security implementation of the application with respect to users perspective
  • Documented user stories and modeled use case diagrams by utilizing MS Visio
  • Prepared test data for the functional test cases.
  • Evaluated test results and prepared test summary reports
  • Interacted with developers & various members of my team to discuss and resolve defects and their priorities
  • Investigating the bugs using SCRUM methodology by creating the test cases to fix bugs and interacting with the developers to resolve technical issues.
  • Performed bug tracking using Clear Quest.

Tools: & Technologies: SCRUM, Windows Vista / NT, UNIX, Oracle 8i, Java, HTML, JavaScript, MS Office, MS Visio, MS Project, Rational Enterprise Suite and Mercury Suite of Testing Tool, MS Excell

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