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Sr. Business Analyst Resume

Wellesley, MA


To obtain a challenging position in the IT field with the emphasis in business systems and data analysis that best matches my experience and background


  • Structured Systems Analysis and Design
  • Software Development Life Cycle
  • Agile/Waterfall
  • Project Management
  • Quality Assurance Testing
  • EDI (Transaction 837, 835, 270, 271)
  • Database Design (MS SQL/mySQL), customized SQL queries
  • Data Analysis
  • Use - Cases, UML
  • Gap Analysis
  • MS Office (Word, Excel, Visio, Access, PowerPoint, MS Project)
  • Rally, Facets, Test Director, Visual Source Safe, Crystal Reports, Erwin Data Modeler
  • TPS (claims transaction processing system)
  • Activity, Business Process Flow, Cross Functional, ERD and Data Flow Diagrams
  • Windows 2007/2003/XP
  • Mainframe applications
  • Excellent written and verbal communication skills


Confidential, Wellesley, MA

Sr. Business Analyst


  • Formulate and define project scope and objectives using information technology and industry knowledge/requirements
  • Conduct meetings with the clients and stakeholders
  • Analyze business and user needs
  • Gather all requirements to formulate business process specifications
  • Translate business process specifications into Business Process Flow diagrams
  • Document business requirements into functional specifications document
  • Communicate business goals and needs to the technical team and serve as a liaison between client and the technical team
  • Obtain sign off on requirements specification document
  • Perform mapping for EDI 835/837 transactions
  • Conduct sprint sessions
  • Document user stories in Rally
  • Involved in all stages of SDLC
  • Work independently on large scope projects that may not be clearly defined
  • Interact with senior and executive level HPHC staff
  • Meet and work with project business sponsors, software end-users and development staff
  • Assist with project planning, coordinating tasks and creating schedules

Confidential, Quincy, MA

Business Analyst


  • Perform analysis and develop functional specifications for small and large software development projects for Mainframe and Web based applications.
  • Act as a liaison between customer and technical solutions/support groups to identify business processes, systems, and product requirements.
  • Formulate and define systems scope and objectives
  • Identify system problems
  • Research and develop solutions to problems
  • Conduct meetings with the clients and stakeholders
  • Analyze business and user needs
  • Perform Quality Assurance testing on the enhancements and lager scale projects
  • Document customer specifications and requirements
  • Translate business requirements into proper system requirements specifications
  • Document changes/modifications to system functionalities
  • Support all aspects of the SDLC including proposals and implementations
  • Conduct JAD sessions

Confidential, Waltham, MA

Business Analyst /Project Manager


  • Clarify requests for enhancements or system changes with requestor
  • Coordinate with applications development staff to determine project scope
  • Provide estimate of level of effort (person/days required to complete project)
  • Meet with computer end-users and project business sponsors to determine, document and obtain signoff on business requirements
  • Analyze Facets by meeting with the end users to document the requirements
  • Analyze provider data by utilizing Facets
  • Perform gap analysis
  • Develop, document and obtain signoff on business requirements
  • Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle
  • Work with applications development staff during the technical design, programming and unit-testing and implementation stages
  • Coordinate changes to functional specifications that occur during development and updates functional specifications as required
  • Provide end-user training

Confidential, Boston, MA

Systems Analyst /Project Manager


  • Perform necessary investigation and analysis of reported business problems and requested enhancements
  • Define system requirements in terms of process flow
  • Prepare comprehensive and concise documentation to facilitate the development and testing
  • Collaborate with business users, development and QA staff to clarify business requirements
  • Conduct walkthroughs with development and QA staff to ensure business acceptance
  • Work with business users to ensure business acceptance on functional requirements
  • Develop flowcharts and/or diagrams of business solutions
  • Update functional specifications when changes occur during the project lifecycle
  • Involvement in all stages of project lifecycle
  • Query databases (MS SQL), generate and analyze reports
  • Assist the business unit with any changed or new workflow procedures
  • Coordinate presentations to business sponsors/users of the new system processes
  • Perform end user training
  • Facilitate robust user acceptance testing
  • Coordinate with Program Management to ensure smooth and successful releases

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