SUMMARY:

To obtain a challenging position in the IT field with the emphasis in business systems and data analysis that best matches my experience and background

TECHNICAL SKILLS:

• Structured Systems Analysis and Design
• Software Development Life Cycle
• Agile/Waterfall
• Project Management
• Quality Assurance Testing
• EDI (Transaction 837, 835, 270, 271)
• Database Design (MS SQL/mySQL), customized SQL queries
• Data Analysis
• Use - Cases, UML
• Gap Analysis
• MS Office (Word, Excel, Visio, Access, PowerPoint, MS Project)
• Rally, Facets, Test Director, Visual Source Safe, Crystal Reports, Erwin Data Modeler
• TPS (claims transaction processing system)
• Activity, Business Process Flow, Cross Functional, ERD and Data Flow Diagrams
• Windows 2007/2003/XP
• Mainframe applications
• Excellent written and verbal communication skills

EXPERIENCE:

Confidential, Wellesley, MA

Sr. Business Analyst

Responsibilities:

• Formulate and define project scope and objectives using information technology and industry knowledge/requirements
• Conduct meetings with the clients and stakeholders
• Analyze business and user needs
• Gather all requirements to formulate business process specifications
• Translate business process specifications into Business Process Flow diagrams
• Document business requirements into functional specifications document
• Communicate business goals and needs to the technical team and serve as a liaison between client and the technical team
• Obtain sign off on requirements specification document
• Perform mapping for EDI 835/837 transactions
• Conduct sprint sessions
• Document user stories in Rally
• Involved in all stages of SDLC
• Work independently on large scope projects that may not be clearly defined
• Interact with senior and executive level HPHC staff
• Meet and work with project business sponsors, software end-users and development staff
• Assist with project planning, coordinating tasks and creating schedules

Confidential, Quincy, MA

Business Analyst

Responsibilities:

• Perform analysis and develop functional specifications for small and large software development projects for Mainframe and Web based applications.
• Act as a liaison between customer and technical solutions/support groups to identify business processes, systems, and product requirements.
• Formulate and define systems scope and objectives
• Identify system problems
• Research and develop solutions to problems
• Conduct meetings with the clients and stakeholders
• Analyze business and user needs
• Perform Quality Assurance testing on the enhancements and lager scale projects
• Document customer specifications and requirements
• Translate business requirements into proper system requirements specifications
• Document changes/modifications to system functionalities
• Support all aspects of the SDLC including proposals and implementations
• Conduct JAD sessions

Confidential, Waltham, MA

Business Analyst /Project Manager

Responsibilities:

• Clarify requests for enhancements or system changes with requestor
• Coordinate with applications development staff to determine project scope
• Provide estimate of level of effort (person/days required to complete project)
• Meet with computer end-users and project business sponsors to determine, document and obtain signoff on business requirements
• Analyze Facets by meeting with the end users to document the requirements
• Analyze provider data by utilizing Facets
• Perform gap analysis
• Develop, document and obtain signoff on business requirements
• Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle
• Work with applications development staff during the technical design, programming and unit-testing and implementation stages
• Coordinate changes to functional specifications that occur during development and updates functional specifications as required
• Provide end-user training

Confidential, Boston, MA

Systems Analyst /Project Manager

Responsibilities:

• Perform necessary investigation and analysis of reported business problems and requested enhancements
• Define system requirements in terms of process flow
• Prepare comprehensive and concise documentation to facilitate the development and testing
• Collaborate with business users, development and QA staff to clarify business requirements
• Conduct walkthroughs with development and QA staff to ensure business acceptance
• Work with business users to ensure business acceptance on functional requirements
• Develop flowcharts and/or diagrams of business solutions
• Update functional specifications when changes occur during the project lifecycle
• Involvement in all stages of project lifecycle
• Query databases (MS SQL), generate and analyze reports
• Assist the business unit with any changed or new workflow procedures
• Coordinate presentations to business sponsors/users of the new system processes
• Perform end user training
• Facilitate robust user acceptance testing
• Coordinate with Program Management to ensure smooth and successful releases