OBJECTIVE

• To utilize my technical, innovative & Administration skills in the field of Information Technology and thus strive towards the betterment and growth of the Organization.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Handle Projects related to New release Maintenance or LPAR build for various line of businesses
• Mentor and Assist the Operations Team Admins with Technical issues and Project execution.
• Assist in automation and drive process improvement activities
• Plan, Support and test various tools developed by the Engineering team before implementation
• Ensure that the Access Management Standard is maintained at all times
• Promote standardization and globalization among the various platform specific ID Admin teams across the firm
• Represent Mainframe Security team for any Root Cause Analysis calls for high priority incidents or escalation
• Performing quarterly CSA (Controlled Self Assessment) for mainframe Security Administration Process
• Perform reconciliation activities and audit support
• Handle and support projects related to Role Based Access Control (RBAC)

Subject Matter Expert / Team Lead

Confidential

Responsibilities:

• Perform Access management activities on Mainframe and Midrange platforms
• Setting up encrypted data/file transfer facilities
• Facilitating Batch / Functional and other non - human account administration
• Drive automation and other projects related to ID Administrations tasks on RACF, ACF2 and TOP Secret
• Subject Matter Expert for L1 Mainframe Security team in Bangalore
• Facilitate Audit and certification activities
• Manage the team’s performance with respect to request processing and incident ticket handling
• Generate periodic reports to monitor the team’s performance and update the management
• Implement proven service improvement methodologies across various towers globally
• Handling Certification tasks related to unused IDs and terminated users for all platforms (Wintel, Unix, Midrange & Mainframe)
• Driving automation activities to eliminated manual certification tasks.
• Perform ID Administration activities on Midrange platforms (Tandem, OVMS, iSeries)

Confidential

Subject Matter Expert / Team Lead

Responsibilities:

• Performing Administrative task on AS400 and Mainframe systems (RACF, ACF2 and Top Secret)
• Handling Incident tickets via peregrine Service centre tool
• Handling periodic certification tasks on system IDs as per the audit requirements on various platforms
• Perform regular remediation activity on the orphan profiles found in the system
• Performing LAN and Lotus Notes ID administration tasks on Windows Active Directory and NAB respectively
• TPX administration tasks on Group and User levels

Confidential

Technical Support

Responsibilities:

• Handle service calls related to Hardware & Software Installation, Network setup, Mailing and Antivirus Solutions
• Provide Network solutions to customers which includes setup of computers and Network infrastructure so as to minimize the regular troubleshooting visits
• Provide Antivirus solutions to customers which includes Antivirus setup and regular up gradations
• Provide Backup solutions to customers which include supply of Backup software like Veritas
• Implement the correct and effective solution so as to reduce further issues