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Business Measurement Analyst Resume

Des Moines, IA

SUMMARY:

  • Seeking challenging assignments across Finance Services/Data Analysis and Analytics
  • Academically astute professional offering sound experience in leveraging information technology across different platforms in Financial Services
  • Expertise in providing value - added consulting solutions with a minimum level of risks.
  • Sound knowledge of business and data analysis including understanding and hands-on experience of data warehousing concepts, ETL and reporting.

CORE COMPETENCIES:

  • Data Analysis and Analytics (incl ETL)
  • Business analysis & documentation
  • Agile Methodology creating high-quality process flow and data flow diagram
  • Business Reporting

TECHNICAL PROFICIENCY:

Languages: Python, R, SQL,XML

Testing: User Acceptance, Functional, Regression Testing.

Tools: SSIS,JIRA, Rational Rose, ReqWeb, IBM ClearQuest, HP Quality, Centre(ALM), ACCORD,Tableau.

PROFESSIONAL EXPERIENCE:

Confidential, Des Moines, IA

Business Measurement Analyst

Responsibilities:

  • Lead analyst in business process measurement for identifying high risk processes and drafting solutions for the same. Creating dashboards with the findings
  • Requirement gathering and elicitation from different business and data stakeholders in an agile framework
  • Creating swimlane process flows to identify optimum and associate business rules, control-action-response.
  • Utilizing data analytics tools to research data flow, patterns and data rules
  • Create Mapping documents, ETL technical specifications and various documents related to data migration.

Confidential, New York, NY

Business Systems/UAT Analyst

Responsibilities:

  • Understanding and implementation of text mining concepts, graph processing and semi structured and unstructured data processing. Used predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes
  • Conducted meetings with business teams to on-board new scorecards on existing platform Performed data exploration and analysis of Sales and Marketing data using R in each line of business by understanding their product performance in each of their core states
  • Review Use Cases and artifacts created by Functional Analysts and consistently provide high quality feedback (with positive morale) and support rework/change if required.
  • Developed data mapping documentation to establish relationships between source and target tables including transformation processes using SQL
  • Interacted with the agile team to gather requirements from the customer and documented for use by the developers through Story Card.
  • Validated SQL queries to filter data for reporting and Performed Data mapping and report creating steps in MS Visio
  • Worked with IT managers to translate business needs into system requirements and made sure that technical team offshore understands the requirements and went on calls every week for updates.
  • Assist Project Managers in completing weekly Status Reports (CSRs) as well as creating project plans on MS Project.
  • Analyzed the data collected and process maps to determine the root causes and identify opportunities for new reporting parameters and eliminating duplication of work.
  • Involved in reviewing Gaps & Change Requests for the Client and also involved in User Acceptance Testing (UAT) phase for the client coordinating with onsite and offshore team and provide Functional Support till the application goes live.
  • Was involved in the creation of test cases of reports and at a step level activity and validated with the step within the team before submitting for a sign-off to stakeholders and IT team Responsible for managing the end-to-end UAT effort.
  • Documented the UAT plan, UAT cases and helped the end users to get an understanding of the same.
  • Trained the end-users on the new application and facilitated the UAT with them
  • Executed the test cases and worked closely with the development team in getting any UAT defects resolved.

Confidential, New York, NY

Business Analyst

Responsibilities:

  • Interacted extensively with SME's including heads in areas of equities, fixed income, derivatives, options, futures and risk managers, asset managers to understand corporate actions, extracting requirements from discussions, and refining and documenting them into Business requirements.
  • Gathered and documented business requirements based on current EAO systems functionalities.
  • Focused on middle market growth clients in the Consumer and business Services Industries.
  • Documented specifications on Settlement risk mitigation through flexible, integrated workflow management throughout the entire credit portfolio risk management lifecycle
  • Designed Use Case Diagrams and wrote specifications in the Use Case Specification documents based on requirements gathered.
  • Performed financial modeling, analysis, research, and memos while managing processes with existing and potential clients Implemented Flow Diagrams, UML Diagrams and translated them to Technical documents within Capital Markets space
  • Elicited Business requirements and business needs as part of an Agile Scrum team.
  • Performed data analysis followed with the creation of the Data Mapping Documents, data flow description document and attribute description document for the development team's simplicity.
  • Worked with the testing team in defining the test cases and test scripts for the project and tracking the test results. Worked closely with ETL Team for enhancement to Facts / Dimensions in developing the Initial and Incremental ETL process.
  • Involved in developing many Reports using different Analytics Views (Pivot Table, Chart, and Column Selector), Dynamic / Interactive Dashboards with drill-down capabilities, charts, tabular using global and local Filters.
  • Developed Performance Tuning Strategies for optimizing the performance.
  • Organized testing schedules and test scripts.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

  • Analyzed client systems and Business processes and organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions.
  • Conducted and Managed JAD sessions with SMEs and Business departments, for planning and requirement and consult with business management and information technology staff to define business and work process requirements.
  • Working with clients to better understand their needs and present solutions using agile approach.
  • Interacted with the agile team to gather requirements from the customer and documented for use by the developers through Story Card,
  • Understand application data requirements, configure applications, test system functionality, document system functionality, train users, apply the use of related tools, and participate in related project work.
  • Create Mapping documents, ETL technical specifications and various documents related to data migration.
  • Collected business requirements to set rules for proper data transfer from Data Source to Data
  • Target in Data Mapping. Reviewed and analyzed data from various sources.
  • Apply analysis of business systems and automatic data processing solutions to increase the efficiency and effectiveness of work processes for both current and future business needs. Gathering and monitoring the Configuration and Customizations activities
  • Analyze business processes, tests, and develops improved business processes using functional system design and other techniques such as context diagrams, current and future state process models, key performance indicators, and gap analysis.
  • Translate business processes into requirements which can affect application configuration and set up.
  • Apply business system techniques to recommend solutions to business process issues.
  • Design end user acceptance testing regimens, and determines performance criteria, using standards defined in the business area.
  • Gather queries databases supporting the business areas, write reports to gather data needed by business areas for dealing with business issues and business-related decisions.
  • Act as a liaison between the business areas and our DTS counterparts.
  • These specifications included UML-based use case models and activity diagrams, and usability analysis/user interface. Managed requirement activities using an iterative and incremental methodology such as Agile using User Stories and Acceptance Criteria.
  • Facilitated the UAT effort for the stakeholders.
  • Provided the stakeholders with the UAT scenarios and cases and worked with the technical teams for setting up the UAT environment and gathering test data for UAT
  • Worked as a point of contact for defect resolution between UAT and dev team. Worked as a Single Point of Contact for Offshore and Onsite Model.

Confidential, Mayfield Ohio

Business Systems Analyst

Responsibilities:

  • Created detailed work plans and timelines for Requirements gathering sessions, Requirement transition session with required stakeholders.
  • Revise Business Architecture Artifacts such as Process Maps and Business Process flow. Descriptions, Business Rules, Business Scenarios and Events and Business Volume Metrics.
  • Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
  • Authoring the Product Rules and Process Rules, and associating them with the capabilities. Identify the various Business processes impacted and structure the Requirement gathering teams according to the impacted process, domain and resource skills (for example: Requirements team for capturing User provided information, Rules team for Rating and Eligibility Processes)
  • Track the progress of the work items by each individual Business/Systems Analyst team.
  • Resolve the issues with dependencies among the Business Processes and respective
  • Business/Systems Analyst Teams.
  • Organize Joint Application developments (JAD) sessions and Joint Requirement Planning. Sessions (JRP), walkthrough, Interviews with Business SMEs and Application SMEs.
  • Author detailed functional requirements, detailed business rules, business data elements and UseCases for each business role.
  • Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
  • Produced functional specifications and lead meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
  • Created UAT test plan and conducted a walkthrough session to make sure all other teams
  • (Development, SIT, Deployment, SME and Baseline) understood their roles and effort.
  • Created and updated project status, progress and completion reports in MS Project and shared it with stakeholders.
  • Produced various ad-hoc SQL queries / ad-hoc reports that were used to monitor success of the new requirement by ensuring data is being created as it should.
  • Assisted in the training effort for educating the end users with the new system and how it affects the report format and structured
  • Production support - to end users as well as development team during initial system deployment.

Confidential, Newport Beach, CA

Business Systems Analyst

Responsibilities:

  • Analyzed client systems and Business processes and organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions.
  • Conducted and Managed JAD sessions with SMEs and Business departments, for planning and requirement and consult with business management and information technology staff to define business and work process requirements.
  • Working with clients to better understand their needs and present solutions using agile approach.
  • Interacted with the agile team to gather requirements from the customer and documented for use by the developers through Story Card.
  • Understand application data requirements, configure applications, test system functionality, document system functionality, train users, apply the use of related tools, and participate in related project work.
  • Create Mapping documents, ETL technical specifications and various documents related to data migration.
  • Collected business requirements to set rules for proper data transfer from Data Source to Data
  • Target in Data Mapping. Reviewed and analyzed data from various sources.
  • Analyze business processes, tests, and develops improved business processes using functional system design and other techniques such as context diagrams, current and future state process models, key performance indicators, and gap analysis.
  • Translate business processes into requirements which can affect application configuration and set up.
  • Apply business system techniques to recommend solutions to business process issues.
  • Design end user acceptance testing regimens, and determines performance criteria, using standards defined in the business area.
  • Gather queries databases supporting the business areas, write reports to gather data needed by business areas for dealing with business issues and business related decisions.
  • Act as a liaison between the business areas and our DTS counterparts.
  • These specifications included UML-based use case models and activity diagrams, and usability analysis/user interface. Managed requirement activities using an iterative and incremental methodology such as Agile using User stories and Acceptance Criteria.
  • Apply analysis of business systems and automatic data processing solutions to increase the efficiency and effectiveness of work processes for both current and future business needs. Gathering and monitoring the Configuration and Customizations activities
  • Worked as a Single point of Contact for Offshore and Onsite Model.

Confidential, Fremont, CA

Business Analyst

Responsibilities:

  • My main responsibility centered on reengineering a system that would enable splitting online orders by geographic locations and sending them through an automated system to multiple retail locations, basing upon the location split by regional proximity to fulfill orders to be shipped out to customers.
  • Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD) by gathering requirements through detailed discussions with business users and Subject Matter Experts (SMEs). Helped design team to see visual elements used in process flow diagrams, or flowcharts, that visually distinguish job sharing and other responsibilities for business processes
  • Ability to work effectively with Agile Scrum team and to drive technical user story creation and
  • Acceptance Criteria using ALM/rally software while working with business manager on functional user stories
  • Worked as a Business Analyst on BI Enterprise Reporting using QlikView tool on multiple projects
  • Served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs.
  • Lead workshops and requirements gathering sessions with business users
  • Captured the source and target information and any data transformations performed prior to loading the data in the data warehouse.
  • Captured the business logic and data mapping for ETL jobs to load the data in data warehouse. Prepared Functional specification for describing ETL Jobs for all inbound and outbound data transfer between Data warehouse and new financial system of record.
  • Business analyst for access management applications (requirements, user roles, profiles and rights/restrictions), content databases, and reporting applications (Qlik Sens, QlikView).
  • Developed several QlikView reports for finance to automate several of their tedious processes. Lead daily stand up meeting with the team, release and sprint planning meeting, Backlog grooming prioritizing and iteration planning review meetings
  • Developed and Improved New procedures, Policies and Systems in order to simplify and increase platform stability and improve financial Reporting operations.
  • Created Use Cases, Activity Diagrams, and Sequence Diagrams thus defining the Data Process Model and Business Process Model.
  • Also, worked to simultaneously create an easy shipment method for retail locations fulfilling orders to send orders out to consumers.

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