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Business Analyst Resume

Lansing, MI

SUMMARY:

  • 25 year experienced business analyst in eliciting requirements, conducting JAD sessions, requirements workshops, surveys, site visits, business process mapping, and SDLC and requirements traceability for applications development.
  • Seasoned performer in design of requirements tools such as IBM Jazz, CLM, HP QTP, Jira, and home grown applications.
  • 25 Years Web/Mainframe Application Development 25 Years Private and Public Sectors Industries
  • 25 Years Agile/Waterfall Development 15 Years Insurance and Health Care
  • 25 Requirements & Quality & Process Metrics 10 Years Automotive 8 Years Confidential
  • 15 Years Requirement Facilitation 8 Years Confidential
  • 15 Years Requirements Management/Traceability 6 Years Software Hardware Sales
  • 15 Years Instructional Designer

PROFESSIONAL EXPERIENCE:

Confidential, Lansing, MI

Business Analyst

Responsibilities:

  • Senior Business Analysts on Affordable Care Act, implementing for the Confidential Web applications development agile and waterfall methodology.
  • AS - IS and TO-BE business and system process flow documents, Business requirements documentation Suite Confidential standards, federal regulation documents decomposition, leading facilitation requirements sessions, management of requirements and traceability, testing and change control management.
  • Designing and implementing requirements management tools used of SharePoint, and Confidential for project use.

Confidential, Lansing, MI

Project Manager Business Analyst

Responsibilities:

  • Leading a 4 year #1 company initiative project, developing and implementing a new health insurance product, project manager, business analyst, facilitation, requirements gathering sessions, testing, use case and test case development, quality assurance, on WEB applications development for agile and waterfall large scale projects and system implementation.

Confidential, Okemos, MI

Property Management

Responsibilities:

  • Developed marketing and retention strategies, one initiative called "Walk in the Park" resulted in 80% client participation.
  • Responsible for staff of 13, and all personnel and systems related job responsibilities.
  • Lead and implemented a successful team peer-to-peer 360 evaluation process.

Confidential, Lansing/Detroit, MI

Business Analyst

Responsibilities:

  • Performed all business analyst skills the client needed on projects, facilitation, eliciting requirements, conducting JAD sessions, requirements workshops, surveys, site visits, business process mapping project coordination, requirements determination and data analysis, process flow documentation, testing, use case and test case development, quality assurance, training, implementation support, COTS and custom built systems large scale global projects and system implementation.

Confidential, Okemos, MI

Sales Executive

Responsibilities:

  • Sold and implemented in 2002-2003, the first services contract in Michigan, which included a hardware, software and support system solution for the MSU Health Team, and Food Services divisions.

Confidential, Detroit, MI

Manager IT

Responsibilities:

  • Originally hired in a Business Analyst position, earning promotions senior analyst, then management, with in 2 years.
  • Developed and managed a highly productive IT BA, QA and Training team, including all aspects of managing personnel, staffing, hiring, training and performance and project management of SDLC.

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