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Product Owner/ Business Analyst Resume

Chicago, IL

SUMMARY

  • Over 5+ years of diverse experience as a Business / Systems Analyst in developing and implementing innovative business processes.
  • Worked on Agile - related process improvements for all the phases of SDLC, participated in creation and deployment of Process Model for Agile SDLC (including templates, role definitions, description of phases, list of deliverables, etc.)
  • Expertise in impact analysis on the key application systems and business processes
  • Expert knowledge and experience of SDLC processes like Waterfall and Agile (Scrum) for software enterprise initiatives.
  • Hands on experience in analyzing and documenting BRD, FRD, Use Cases, User story, Requirements Traceability Matrix (RTM).
  • Experienced in using JIRA to create documentations in Scrum environment such as: Epics, User Stories, and Acceptance Criteria.
  • Expertise in successfully creating diagrams and graphs using Business Process Model and to facilitate an understanding of performance and processes.
  • Expertise in creating documentations like User Stories, Acceptance criteria, Epics in Scrum Environment using JIRA and Confluence.
  • Proficient in all phases of Requirement Management, including gathering, analyzing, detailing, and tracking requirements.
  • Extensive experience with MS Office Suite tools such as MS Word, Excel, PowerPoint, Outlook, MS Access, MS Project, MS Visio etc.
  • Experience with test plans documentation and develop test scenarios for user acceptance testing (UAT). .
  • Experience in Business Requirement and System Specifications Analysis.
  • Exceptional ability to maintain and build client relationships with business owners to identify, prioritize and document business requirements.
  • Proficient in creating and writing SQL queries

TECHNICAL SKILLS

  • SDLC: Waterfall, Agile-SCRUM
  • Application Development, Upgrading
  • UML
  • Business development
  • Gap analysis
  • Technical writing
  • Microsoft Office Suite
  • SQL

PROFESSIONAL EXPERIENCE

Product Owner/ Business Analyst

Confidential - Chicago, IL

Responsibilities:

  • Worked as a senior product owner to fully understand and translate the vision of the business stakeholders over to the development team.
  • Actively participated in daily scrum stand ups, sprint planning/grooming, tech reviews, Project Planning, story development, business meetings, sprint demos and sprint retrospectives in an Agile/Scrum environment.
  • Worked in Agile/Scrum software development environments.
  • Performed a variety of business requirement gathering session techniques such as JAD sessions and various agile requirement gathering techniques
  • Created, groomed and prioritized the Product Backlog as well as the Sprint Backlog.
  • Created various process flow diagrams to elicit dependences within the project flow as well as define the high-level process.
  • Created and prioritized user stories on TFS as well as help size them according to developer input.
  • Worked with project integration and multiple different teams as a Senior Product Owner as well as Senior Business Analyst and SME
  • Communicated and worked with multiple senior project and program managers as well as senior stakeholders to secure the vision and delivery of the project.
  • Worked with offshore and onshore teams.
  • Served as a program-level business analyst on a multi-million-dollar enhancement project.

Business Analyst

Confidential - Chicago, IL

Responsibilities:

  • Actively participated in daily scrum stand ups, sprint planning/grooming, tech reviews, Project Planning, story development, business meetings, sprint demos and sprint retrospectives in an Agile/Scrum environment.
  • Worked in Agile/Scrum software development environments.
  • Performed project estimation and management duties including: project planning, meeting agendas, and documentation of meeting minutes.
  • Elicited and documented business, user, functional and non-functional requirements.
  • Developed, communicated, and validated requirements package with business and developers.
  • Assisted the teams in various capacities such as; developing use cases, developed medical code traceability matrixes, interviewing business users, documenting and resolving issues / risks and perform cost benefit analysis.
  • Worked on requirements related to current Care Management data flow and remediating the same from Trizetto's Care Advance.
  • Analyzed the As-is process flow and suggest improvements for the To-be flow.
  • Involved in translating high-level business and user requirements into functional requirements and specified in an appropriate level of detail.
  • Define user profiles and security levels for online workflow system for Care Management.
  • Utilized Jira and Confluence for documentations under the Agile (Scrum) practices.
  • Implemented Agile approach for requirement gathering continuously prioritized requirements as per needs.
  • Performed root cause analysis for errors found in Facets for membership and claims status.
  • Enrolled members and provider in the Facets system; Created and modified queries utilizing Facets data tables.
  • Designed Activity, Sequence and Process Flow Diagrams using MS Visio to simplify and elaborate certain selection criteria and filter conditions.
  • Interacting with developers to report Issues found during Testing and tracking bugs using Quality Center.
  • Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
  • Scheduled meetings with development team to discuss solutions to complex System Change Requests for UAT supports.
  • Developed UAT test plans, test cases and test scripts and assisted QA activities, with system integration testing and user acceptance testing (UAT), developing and maintaining quality procedures and ensuring that appropriate documentation is in place.
  • Worked with the client to create and execute the acceptance test strategy.
  • Obtained signoff from project stakeholders on tasks completion.

Business Analyst

Confidential

Responsibilities:

  • Assisted the Sr. Product Owner in managing and grooming the Product Backlog.
  • Responsible for documenting the User Stories in Rally.
  • Performed review sessions with various business partners and gathered sign offs.
  • Worked collaboratively with team members to break down larger user stories into small stories for execution.
  • Worked with team members to agree on a set of achievable Sprint Commitments in Agile Methodology.
  • Conducted Functional and Technical grooming sessions with Business/Technical teams.
  • Lead Cross Functional team communications.
  • Created UML Diagrams like Sequence Diagrams, Swim Lane Diagrams and Process Flow Diagrams to elaborate the new processes.
  • Ensured that all user stories are updated with revised estimates/status prior to the Daily Scrum using Rally.
  • Conducted walkthrough sessions and UAT demo session with End Users.
  • Communicated with Java developers about the functional requirements/User stories.
  • Worked with development and testing teams to accomplish timely release objectives.
  • Created and owned various User Story and Process Flow diagrams.
  • Created system use cases based on the business requirements document.
  • Created UI specification documents/system design document for web based projects involved in enhancing the existing web version and adding new functionalities.
  • Responsible for developing System Requirement documents for application development.
  • Support agile development teams for system development and support the technical team with requirement clarification and work as a liaison between business and IT.
  • Worked with PM and the deployment team to provide support during project releases with deployment activities and rollout specifics.

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