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Business System Consultant/qa Lead Resume

SUMMARY

  • Result oriented IT professional with over 7 years’ experience in a software development environment; specific expertise as a Business Analyst/ Quality Assurance leader; versatile, hands - on technical leader; proven ability to bridge process gaps, co-ordinate and collaborate with cross-functional teams in virtual environments in order to increase the level of productivity by 15%; ability to train professionals and build productive relationships and resolve complex issues; excellent communications and analytical skills and liaise with key customer contacts and vendors to resolve software issues.

PROFESSIONAL EXPERIENCE

Confidential

Business System Consultant/QA Lead

Responsibilities:

  • Managed all project related activities on a daily basis and have responsibility for execution and final delivery of the assignments.
  • Worked closely with Dev. Team and Swift FX Team to define and manage functional/business requirements. Support in updating FSD/DSDs as applicable.
  • Managed and conducted defect triage meeting for multiple projects.
  • Managed complete Product maintenance for small enhancement of Requirement gathering and STLC.
  • Responsible for extensive coordination with Development, QA and Swift FX Team.
  • Analyzed scope, captured business requirements recommended process changes and documented the requirements for the development team.
  • Elicited requirements and wrote BRD/FRD and acted as a Liaison between the LOB and tech team.
  • Recommended process changes and documented the same so as to align them in accordance with enterprise guidelines
  • Managed and coordinated System Integrated testing during QA phase of the project.
  • Functionally tested the developed systems (UAT) and deployed them in the production environment
  • Managed and coordinated UAT testing support during QA phase and production validation.
  • Development of end-to-end and UAT Test Scenarios, Detailed Test Plan, Test Cases for Pega System and reviewing complete procedure and process with stakeholders.

Environment: Pega 6.1, HP Quality Center 11.0, SQL Server UI, Microsoft Office Products like Excel, Word, Access.

Confidential

Business System Consultant/QA Lead

Responsibilities:

  • Managed all project related activities on a daily basis and have responsibility for execution and final delivery of the assignments.
  • Worked closely with Dev. Team and Swift FX Team to define and manage functional/business requirements. Support in updating FSD/DSDs as applicable.
  • Managed and conducted triage defect meeting for multiple projects.
  • Accelerated average testing turn-around time by 30%, allowing team to accept more testing tasks without increasing staff.
  • Responsible for extensive coordination with Development, QA and Swift FX Team.
  • Streamlined and audited complete regression suite for Pega System (Swift) and increased productivity by 25%.
  • Analyzed scope, Elicited and captured business requirements and documented the requirements (BRD/FRD) for the development team.
  • Recommended process changes and documented the same so as to align them in accordance with enterprise guidelines
  • Managed and coordinated System Integrated testing during QA phase of the project.
  • Functionally tested the developed systems (UAT) and deployed them in the production environment
  • Managed and coordinated UAT testing support during QA phase and production validation.
  • Development of end-to-end and UAT Test Scenarios, Detailed Test Plan, Test Cases for Pega System and reviewing complete procedure and process with stakeholders.

Environment: Pega 6.1, HP Quality Center 11.0, SQL Server UI, Microsoft Office Products like Excel, Word, Access.

Confidential

Business Analyst

Responsibilities:

  • Translate business problems into business requirements and functional solutions with agreement across multiple stakeholders with divergent interest.
  • Coordinate communication of requirements with key development resources to aide in application design (front end and back end) solutions.
  • Proactively resolves time conflict issues working with direct management and project managers.
  • Build positive relationship with business clients in a multi stakeholder’s project structure through effective and efficient communication.
  • Ensure that software project meets objectives and customer expectations.
  • Worked on Agile projects.
  • Documented User Stories and acceptance criteria used by team.
  • Provide business and system knowledge to team members for better understanding of business needs and story selection etc.
  • Ensured development objectives are accomplished, user testing is performed and member notification is performed in a timely manner.
  • Analyzed scope, Elicited and captured business requirements and documented the requirements (BRD/FRD) for the development team .
  • Documented and coordinated changes and enhancements of products and services. Prepare and/or present documentation of business/ technical presentation.

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