Lead BSA/Product Owner Resume

PROFESSIONAL SUMMARY:

An experienced Product Owner and Senior Business System Analyst with total 18 years of successfully designing and delivering IT projects and Products in Waterfall and Agile environments of Supply chain, eLearning, and Hospitality industries.
10+ years of experience in project and product management from Product ideation to Product launch, project planning, resource allocations, providing status updates, risk assessment, and change management.
Strong base in requirements gathering, documenting functional and technical specification, managing scrum teams and project deliveries.
Expert at following Scrum processes with experience in product backlog management, grooming sessions, sprint planning, retrospective.
Experience in preparing UI Prototypes based on the Business user requirements.
Excellent verbal/written communication skills with attention to details and ability to prioritize tasks.

CORE COMPETENCIES:

Skills: Product ownership and management, Business requirements gathering, Cross - functional team communication, Writing Functional and technical specifications, Managing and prioritizing Product backlog, Supply chain and order fulfillment, UX Design wireframes, Scrum team management, Summarizing and Reporting

Tools: MS Project, Microsoft Office Suite, JIRA, Confluence, MS Visio, UML, SQL, Share point, Axure

PROFESSIONAL EXPERIENCE:

Lead BSA/Product Owner

Confidential

Responsibilities:

Led the Revenue optimization features ‘Occupancy and Guest type pricing’, ‘upsell non-room products’ and more from Business Need, Product development to launch.
Designed product features to create a ‘Community’ version of the product that can be reused by multiple clients. At the same time, to make the product easily customizable.
Provided high level estimates for feature development and successfully delivered features ahead of time.
Product demo and follow-up on action items from demo.
Managed Product backlog, sprint planning, sprint risk assessment, user story grooming and work with other teams to remove impediments for sprint commitment. Validated and accept user stories at the end of the sprint for the team of 17.
Prepared HLD, LLD, UI mock-ups in Axure, process and data flows, sequence diagrams. Presented the designs to Architect board and then to customer for approval.
Worked with UI developers to build components for design factory, create wireframes, finalize UI.

Senior Business Analyst/Product Owner

Confidential

Responsibilities:

Designed and built different eLearning Products like Read180, System44 and Math180 that support and help the Students from K-12 Grade.
Product owner for the upgrade project team of 15 for School Achievement Manager Product from Flash to HTML5.
Interviewed users to understand the requirements, issues, and feature prioritization.
Led deliverable prioritization, sprint planning, backlog management, US grooming and worked with development teams to achieve sprint commitment.
Scheduled and conducted Business requirements gathering sessions with business users.
Documented functional, technical specifications, created and validated user stories. Worked with UI developers to create wireframes, finalize UI designs.
Monitored and assisted system testing, user acceptance testing, testing progress.

Lead Business System Analyst

Confidential, Boston, MA

Responsibilities:

As a Lead BA, I worked on multiple projects at a time that also included upgrading one of the databases to higher version.
Led the functional, non-functional requirements sessions with Business users, Cyber security team, Architecture board, Service owner, etc.
Worked with multiple vendors to understand their processes and what changes need to be done to deliver as per requirements.
As part of documentation, I wrote BRDs, prepared Process flows, RTMs. Led testing strategy and other test document efforts

Senior BSA/Project Manager

Confidential

Responsibilities:

As a project manager I planned, prioritized, managed, and executed multiple outbound projects like Embroidery, LMS, repack packing projects from scope definition to go-live including data mapping, migrations and change management.
For TMS project, Vendor assessment, Products comparisons, and vendor management.
Prepared BRDs, Traceability matrix, Process flows, SQL queries for data validation, post-production support documents.
Firsthand experience visiting warehouses regularly for requirements gathering and implementation of various outbound process improvement projects.
Planned Test environment deployments, collaborated with architect, database, migration teams to deliver the project in Production.
Documented and executed functional test scenarios, supported UAT and post go-live validations.
Led the Offshore team to establish Onsite-Offshore model for the WMS team.

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