SUMMARY

• Proficient in Identifying stakeholders and consult with appropriate partners to effectively design solutions for non - functional, security and reporting requirements.
• Business Requirement Elicitation and gathering techniques like Interviewing, Questionnaires, Brainstorming, Focus Groups, Etc.,
• Experienced in performing Business Process Re-engineering using AS-IS and TO-BE study.
• Facilitated Joint Application Design (JAD)/ Joint Requirement Planning (JRP) sessions during the formation of project definition to elicit information, analyze requirements, creating prototypes and user interface documents.
• Written Use cases, Test Scenarios, Release Plan and Product Backlog documents, further translating them into Use Case Diagrams, Dataflow Diagrams, Activity Diagram, ER Diagram and Sequence Diagram using MS VISIO.
• Orchestrated daily stand up, sprint review and sprit retrospective meetings to obtain an update and to discuss further changes and proceedings.
• Created User Stories and Tracked Requirements using Team Foundation Server (TFS), JIRA and VersionOne.
• Have a clear understanding of Burndown and Burnup charts with an experience in detailing Themes into Epics and further break Epics into User stories.
• Have Excellent Communication & presentation skills and can effectively communicate with various stakeholders (Developers, Testers, Clients, PMs, SMEs, Senior Executives etc.,)
• Skilled in performing acceptance criteria, Cost/Benefit analysis, Risk Analysis, User Acceptance Testing (UAT), SWOT analysis and ROI Analysis.
• Strong Analytical and problem-solving skills with excellent planning and ability to multitask.
• Fetched data from different tables in database using joints, database links and helped formatting the results into reports.
• Strong knowledge of Word, Excel, Pivot table generation, Pivot Reporting and Flow Charts
• Experienced with Microsoft SharePoint, Crystal reports to document the issues in Monthly, Weekly and daily meetings.
• Able to prioritize and schedule multiple tasks on the day to day basis.
• Able to define business process; and collaborate with stakeholders to prioritizing, validating and checking requirements.
• Executed SQL statements to extract data from the tables
• Facilitated change management to the entire process from project conceptualization through Project Delivery. Worked and coordinated with project managers and other team members.

TECHNICAL SKILLS

Project Methodology: Hybrid (Agile & waterfall), Waterfall, Agile, RUP

BPM Tools: MS Visio, Enterprise Architect, Rational Rose

Requirement Management/ Document Creation: MS Office (Excel, Word, Outlook, PowerPoint, OneNote), Lotus Notes

System Designing: Unified Modeling Language

Content Management: MS Office, MS Project, SharePoint

Tracking Tools: JIRA, VersionOne, TFS, ClearQuest, Requisite Pro

Operating Systems: Windows, Linux, Mac

PROFESSIONAL EXPERIENCE

Confidential - New York

Business Analyst

Responsibilities:

• Worked with business managers and partners in the development of business strategies and business process improvements (driven by business opportunities/needs or by IT opportunities/needs)
• Performed GAP analysis of AS IS and TO BE systems and modelled them for better understanding of the business process by creating the UML diagrams which include use case, activity diagrams.
• Assists business managers with adoption of new systems and business process.
• Translates overall business strategy to drive opportunity identification and prioritization
• Manages the change enhancement process (approve/reject, prioritize e based on available IT resources)
• Worked with QA to review and validate all test case scenarios for new feature development Collect information from various data centers involved and collate the data using SQL queries.
• Orchestrated several QA testing, User Acceptance Testing (UAT)/Beta Testing on all projects in coordination with client contacts for successful integration of company products before Go Live.
• Execute the DB scripts provided by the developers, noted the resultant table data for further analysis.
• Helped project manager with timelines, resources, expectations, and milestones.
• Assisted project manager with Monitoring project risks and scope to identify potential problems and proactively identifying solutions to address them in advance.

Environment: Agile, MS Excel, MS Word, MS PowerPoint, MS Project, JIRA, UML, Java, HTML, CSS, JavaScript, Rational Rose, Payment Processing, MySQL, SDLC.

Confidential - Fairfax, Virginia

Graduate Teaching Assistant

Responsibilities:

• Assisted a Lab for a course called System Analysis and Design in the undergrad curriculum for the university.
• Instructed 3 sections with a student capacity of 75 students in improving their efficiency over the subject.
• Designed the course material by researching the current technologies.
• Conducted regular sessions for students to clear their doubts in person.

Confidential - Fairfax, Virginia

Customer Service Assistant

Responsibilities:

• Assisted the Mason Card Office of Confidential by attending the calls and emails from students who had issues with the Mason ID cards and the Mason meal Plans.
• Documented the data on a weekly basis into the Excel file.
• Constantly interacted with peers to improve the efficiency of communication between the students, faculty and other staff of the university with the office.

Confidential

Business Analyst

Responsibilities:

• Worked throughout the SDLC phases, which included requirements analysis, design, Implementation and testing.
• Gathered Business requirements through focus group interviews, workshops, brainstorming sessions and document Analysis; further documented the same into Business Requirement document (BRD).
• Reviewed and gathered requirements from the Subject Matter Experts (SMEs) and Stakeholders using various elicitation techniques and produced Scope Management Documents, Business Requirements Document (BRD), Functional Requirement Document (FRD).
• Acted as a primary Liaison between various groups Like Compliance, Legal, Operations, Technology and the development teams for this project
• Performed GAP Analysis on the requirements, identified the gaps using outcome analysis, and documented the GAP Analysis report.
• Participated in Sprint Planning, Daily Scrum, Sprint Reviews and Sprint Retrospective.
• Documented Sprint Backlog and have a good understanding of Burndown Charts.
• Created various documents such as Use Cases, Business Flows and Work Flow diagrams for effective plans.
• Responsible for analyzing project goals, breaking down what needs to be created and attempting to engage users so that definite requirements can be defined.
• Reviewed system requirements and assisted testing team in Test Plan and Test Cases for testing the functionality. Executed SQL statements to extract data from the tables to validate data flow
• Participated in User Acceptance Testing (UAT).
• Worked closely with Business, Technical, Design and Customer Service teams to exceed customer expectations.
• Constantly worked as a bridge between the business partners and technology team.

Environment: MS Visio, JIRA, Windows, Java, SQL Server, MS PowerPoint, MS Word, MS Excel, Salesforce, Agile, Waterfall.

Confidential

Business Analyst

Responsibilities:

• Worked Closely with functional business users / SMEs to attain in depth knowledge of business processes and procedures.
• Conducted Joint Application Development (JAD) sessions, Interviews, Brainstorming Sessions, Joint Requirement Planning (JRP) and with Subject Matter Expert (SME) sessions.
• Organized conference calls and conducted sessions to gather Information from stakeholders who work offshore.
• Documented business rules and workflows using Business Process Modeling Notation (BPMN) and created models using Enterprise Architect.
• Performed Requirement Analysis and assisted in developing Use Cases, Activity Diagrams using Enterprise Architect.
• Defined, developed specs for federal reporting specific to Medicare Advantage and documented Medicare claims processing.
• Documented requirements, associated change requests with requirements and connected requirements with Use cases.
• Helped in Performing Data mapping, logical data modeling created class diagrams and Visio diagrams and used SQL queries to filter data.

Environment: MS Excel, SQL Server, MS Word, MS Project, MS Visio, MS PowerPoint, SSRS, Enterprise Architect