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Scrum Master/business System Analyst Resume

San Antonio, TX

SUMMARY

  • Over 18 years of work experience of which 16+ years of experience in IT Industry in Business Analysis , Scrum Master , Project Management & Team Management.
  • Extensive experience in Functional Analysis and in translating business requirements to functional specifications
  • Conduct requirement - gathering sessions, interviews and Joint Application Development (JAD) sessions among a diverse group of cross-functional stakeholders in a lead capacity
  • Author and continually updated various project related documents like Requirements Traceability Matrix (RTM), Business Requirements Document (BRD)
  • Author User Stories and maintain Product Backlog, Sprint Backlog, Burn-down chart and velocity chart
  • Experience in Guide Wire Policy Center 8.0 implementation projects for insurance domain
  • Developed Training Strategies, Training Manuals, Process flows and Job aides on Guidewire projects
  • Well versed with Scrum methodology for team of size up to 10 resources in role of Business Analyst/ Scrum Master.
  • Proficient in creating reports and dashboards for higher management and corporate leadership
  • Well versed with Agile and waterfall methodology of SDLC.
  • Diverse experience of different projects which involve Microsoft technologies & J2EE.
  • Vast technical background in requirement analysis, design, development & testing of software applications involving insurance quote, policy, claims, payment & financial transactions.
  • Change Control Process- Well aware of Information Technology Service Management (ITSM)
  • An effective communicator with excellent relationship building & interpersonal skills with stakeholders and business partners.
  • Possess a detail oriented attitude with strong analytical, problem solving & organizational abilities.

TECHNICAL SKILLS

Project Tools: Guidewire Policy Centre, Jira, Rally, Clarity, MS SharePoint, MS Project, MS Office, Agile, MS Visio

Languages: Java, J2EE and Visual Basic 6.0, Java Script, JSP, VB Script, ASP, HTML

Operating Systems: Windows 7/XP/ Vista and Unix

Databases: DB2, SQL 2000

Application Server: IBM Web sphere 7.0

Other: Maven, SVN, RSA 8.0, RAD, Clear case, XML, MQ Series, MTS, Splunk, HP Service Manager, CA Service Desk, ServiceNow

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Scrum Master/Business System Analyst

Responsibilities:

  • Manage geographically onsite-offshore in Confidential comprising 15 associates.
  • Working closely with business partners to accommodate customer needs based upon priority
  • Interacted with business heads to finalize the product backlog for the Edge application.
  • Working closely with development and Testing Team to iteratively implement and deliver functional modules throughout the duration of the project.
  • Conducted functional and technical requirement gathering sessions with Business Partners, Stakeholders, Underwriting Managers and Operations Analysts for the Policy related modules.
  • Working with testing team to finalize confirmation criteria to make sure all scenarios are covered.
  • Perform overall Requirements Management and built the Requirements Traceability Matrix.
  • Facilitate customer meetings and Business solution walkthroughs
  • Effort and capacity planning with the team for the release.
  • Assigning task and creating WBS for team
  • Change Control & defect tracking for its impact on schedule & budget.
  • Creating weekly executive status report and keeping track of scope, budget & schedule.

Tools: & Technologies: Edge, Phoenix Center, Spira, TeamForge, MS Visio, Sharepoint

Confidential, Madison, WI

Business Analyst/ Scrum Master

Responsibilities:

  • Gather business requirements through interviews, JAD sessions and observations and created the Business Requirements documentation for building UI for viewing data through Guidewire Policy Centre.
  • Worked on policy coverage’s for home and auto insurance claim. And understanding the whole process of compliance state by state.
  • Worked on Rate change for different writing companies.
  • Conducting project kickoff meetings and Solution meetings with team members to explain roles/responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
  • Interacted with business heads to finalize the product backlog for the Guidewire application.
  • Working closely with development and Testing Team to iteratively implement and deliver functional modules throughout the duration of the project.
  • Conducted functional and technical requirement gathering sessions with Stakeholders, Underwriting Managers and Operations Analysts for the Policy, Claims and Point-of-sale related modules.
  • Working with testing team to finalize confirmation criteria to make sure all scenarios are covered.
  • Perform overall Requirements Management and built the Requirements Traceability Matrix.
  • Facilitate customer meetings and Business design walkthroughs, data definition and GUI design.
  • Working on production and pre-production defects analysis and fixation with testing and development teams using JIRA.
  • Working on various Project Management activities like keeping track of Project Status, Rally tasks, deadlines, reporting to directors and leadership team.
  • Change Control tracking & analysis for implementing it and its effect on project schedule

Tools: & Technologies: Guidewire Policy Centre 8.0, Clarity, JIRA, Rally, CA Service Desk, SharePoint

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