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Digital Business Analyst - Consultant Resume

Memphis, TN

SUMMARY:

Innovative and experienced enterprise business process analysis and project management professional with strong business acumen in the effective and strategic execution of technology solutions.

LEADERSHIP SKILLS:

  • Executive presentations & reports, Multi - geographically located meeting facilitation, Cross functional business teams’ relationship building and collaboration
  • Enterprise business & technology process analysis, Advanced data integration analysis
  • Online Banking, Merchandising, Point of Sale, Product Cataloging, eCommerce, Store Operations, Labor Scheduling, Supply Chain Fleet Management

COMPUTER SKILLS:

SDLC Methodologies: Waterfall, Iterative, Agile (Scrum) and Environment Adaptive

Business Tools: Confluence, Jira, Qtest, PeopleSoft Financials, Tableau, DocuSign, HP ALM, MS Office Suite, SQLDeveloper, ATG

Languages: SQL, R, Java, C, Python, C++, EZC, HTML, Korn Shell, Vi

WORK EXPERIENCE:

Digital Business Analyst - Consultant

Confidential, Memphis, TN

Responsibilities:

  • Managed and executed the UAT validation for both retail and small business online banking platforms
  • Conducted fit gap analysis of Confidential & Confidential online banking business processes
  • Analyzed data translation processes to created data population extracts to support migration exception cases

Graduate Admissions Application Business Analyst

Confidential, Memphis, TN

Responsibilities:

  • Developed and delivered training to university professors and administrative personnel on the new 3rd party graduate admissions portal
  • Managed graduate admissions portal configurations and user access
  • Provided solutions to professors on how to utilize the admissions portal to meet their unique admission requirements.

Sr. System Specialist (Business System Analyst / Project Manager)

Confidential, Memphis, TN

Responsibilities:

  • Managed the global cross functional stakeholder relationships that spanned 5 time zones, 4 countries, 7 business areas and 20 team members
  • Facilitated the elicitation and documentation of the business, integration, technical and security requirements for the 3rd party MDM application
  • Managed all RFP, project planning, project financials, contractor relationships and testing aspects of the $3.5MM project
  • Developed business relationships and acumen within AutoZone’s Merchandising, eCommerce, Marketing, Supply Chain, Mexico, Brazil and IT business areas
  • Increased project’s execution effectiveness by incorporating the AfterBurner’s Mission Planning process in the project execution process
  • Managed the implementation of the software requirements, design and technical solution of the JDA software upgrade
  • Developed QA and UAT testing strategies
  • Developed and executed the requirements and technical design approach for eliminating technology debt and creating sustainable technological solution
  • Led the facilitation and documentation of the business and system requirements
  • Actively developed and facilitated system and UAT testing

Sr. Business Analyst

Confidential, Memphis, TN

Responsibilities:

  • Expedited senior leadership decisions on key project action items through the creation of concise presentations and email communications.
  • Enhanced the Confidential & Confidential site transformations through the effective identification, management and implementation of business solutions.
  • Analyzed and created process improvements for the eCommerce fulfillment center operation
  • Managed and development the store process for managing commercial customers and sales
  • Streamlined the process for managing Puerto Rico 401K plan data processing

Programmer Analyst

Confidential, Memphis, TN

Responsibilities:

  • Designed and developed an online tool to manage parts look-up data
  • Designed and implemented C application for navigating and purchasing parts in AutoZone stores
  • Created the ability to access Spanish version of parts catalog in AutoZone stores
  • Designed, coded and implemented C applications to navigate wiper blades catalog utilizing a floor kiosk

Programmer

Confidential, Memphis, TN

Responsibilities:

  • Developed Java code first commerce implementation of Confidential
  • Developed C, EZC and shell script code for the parts catalog and store management systems

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