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Business Analyst Resume

Atlanta, GA


  • Dedicated entry - level information security with exceptional root-cause analysis, troubleshooting, and complex problem-solving abilities.
  • Strong knowledge of Cybersecurity Risk Management, NIST Cybersecurity Framework, network security, application security, server compliance, policy and standards management, and identity management.
  • Provides necessary technical support relating to various applications, system-level software, compilers, and other general computing applications .
  • Strong ability to collaborate with, inspire and motivate others toward accomplishing goals within multiple groups.
  • Demonstrates capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.
  • Adept at partnering and collaborating with external agencies to ensure awareness about initiatives and events.
  • Emphasize relationship building as one of the most important attributes for positive interaction with peers, staff, and customers.
  • Strong organizational and planning skills.
  • Strong written and verbal communication skills, interpersonal skills, problem-solving and analytical skills.
  • Proven leadership/influencing skills, able to influence-highest levels of organizations, and shape program outcomes.
  • Excellent analytical skills, including the ability to collect, synthesize, and summarize relevant data, perform root cause analysis, analyze workforce and competency data, and provide recommendations and solution.


  • Agile
  • SAFe
  • DevOps
  • Scrum
  • Kanban
  • Scrum Master
  • Product Owner
  • JIRA
  • VersionOne
  • HP Rational Tool Suite
  • VersionOne
  • Java
  • Agular
  • Selenium
  • Web apps
  • Mainframe
  • SQL
  • Technical Writing
  • Integration Protocols (APIs
  • Rest
  • SOAP)
  • MS Project
  • Visio
  • Access
  • Word
  • Excel
  • SharePoint; Requisite Pro
  • Visual Source Safe
  • DOORS 7.1
  • Clear Quest
  • PCOM and Mainframe
  • Jenkins Continuous Integration and Continuous Development (CI/CD)
  • Load Balance Configuration
  • Active Directory Management



Confidential, Atlanta, Ga


  • Assisted in the development, management and continuous improvement of business analysis and project management processes & templates
  • Developed strategic initiatives with cross-business senior-level managers by conducting strategic mapping and industry benchmarking exercises
  • Produced functional and technical specifications for the development group to bridge any gaps in the core functionality and integration development
  • Evaluated business requirements for applications and systems integration and service activation while delivering new or modified software systems enhancements and integration solutions.
  • Provided analysis of processes and workflows with suggestions for improvement. Identified areas where technology can lead to increased efficiency and productivity.


Confidential, Dunwoody, GA

  • Maintained a focused and work-oriented learning environment by upholding solid classroom management.
  • Provided clear and consistent direction with an emphasis on school rules and guidelines. Utilized positive interaction with students to develop rapport, respect, and trust to ensure a productive learning environment.
  • Designed small group activities to offer an enriching experience, where the children gain self-esteem, build relationships and solve problems in an uplifting environment.
  • Engaged with families daily and provided informal feedback and support and the more formal biannual parent/teacher conference.
  • Carried out the Early Childhood Development Program model to address every child's social, language, and cognitive needs.
  • Provided a safe environment for children from underserved communities to meet deficiencies in the gap while preparing them for their first school experience.



Long Beach, CA

  • Provided utmost professionalism and integrity regarding customer service and leadership of team members.
  • Scheduled team members and junior management based on business projections. Adjusted schedule on the fly to meet or exceed labor targets.
  • Provided exceptional customer services to high-end consumers, regularly including direct email and phone contact, and relationship building.
  • Maintained inventory levels, monitored merchandise, provided feedback to owner/buyer regarding trends, and need for reorders.
  • Set and maintain complex schedules, complete assignments under intense deadlines.

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