We provide IT Staff Augmentation Services!

Lead Business Analyst Resume

Tarrytown New, YorK

SUMMARY:

  • Senior BSA: skilled and experienced (25+ years) in all aspects of Business Analysis and IT development
  • Articulate: first - rate communication and presentation skills
  • Collaborative: interface effectively with Executives, Business Leads, Finance, Operations and IT
  • Deep understanding of enterprise architecture, software engineering, software quality assurance, validation and testing -- from experience and training
  • Strong people skills; working with the team as an insider to build consensus and buy-in
  • Proficient as team leader and mentor; successful interviewing user organizations to understand needs and gather requirements, build business models and present findings
  • Extensive use of Structured Methodologies, providing comprehensive suites of logical models for enterprises and applications, Enterprise Data Architectures, Data Flows, Work Flows, Life Cycle Analyses, BPM Process Maps, Logical Data Models, Use Cases, Business Rules, and Value Stream Mapping

COMPETENCIES INCLUDE:

  • Full software development life cycle (SDLC) methodologies, including traditional waterfall, structured, OOA&D (object oriented), lean Six Sigma and incremental (Agile)
  • Ability to create user journeys, user stories, wireframes, mockups, and basic diagrams to convey ideas
  • Experience in BA methods and techniques, including: requirements specification and process improvement diagramming, flow charting, mapping and documenting current / future states data and process modeling; object modeling; business rules; data analytics / decision analysis

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile, BPMN, FDD (feature-driven development)

Databases: Oracle, SQL, Access

Software: MS Word, Excel, Visio, PowerPoint, MS Project, ERwin (data modeling tool)

Programming languages: Assembler, COBOL, PL/1

RECENT PROJECT EXPERIENCE:

Confidential, Tarrytown, New York

Lead Business Analyst

Responsibilities:

  • Evangelized a model-driven methodology to elicit requirements for science-based projects and maintain requirements traceability, “marrying” business analysis techniques to scientific processes using discovered patterns in data modeling and process mapping constructs
  • Provided oversight and direction, as well as additional training on modeling techniques
  • Monitored deliverables from scientific BAs and followed with the right level of excellence

Confidential, Oradell, New Jersey

Business Analyst

Responsibilities:

  • Participated in project to transform brick-and-mortar industry leader to digital and cloud-based platforms
  • Documented functional requirements by extracting business logic from current application platforms; reverse-engineered current state business logic to generate high-level functional specs
  • Interviewed franchisees to elicit ‘pain points’ and gaps in corporate services
  • Built process workflow models for the core business processes: 1) student / instruction lifecycle, and 2) engagement with tutoring services for a franchise business model

Confidential, New York, New York

Business Analyst / Technical Writer / Documentalist

Responsibilities:

  • Documented business processes and data feeds using process maps, use cases and data flow diagrams
  • Translated company’s travel and expense (T&E) policies into testable business rules
  • Wrote, coded and tested T&E business rules to configure rules-driven app for managing expenses (Concur)
  • Translated company's time tracking / absence management policies and practices into use cases
  • Developed test cases and test scripts for user acceptance testing (UAT) of Workday enterprise application
  • Planned user acceptance testing for company's enterprise application installation and rollout
  • Managed issue resolution during user acceptance testing of Concur and Workday COTS platforms
  • Conducted mind mapping and decision tree analysis using TreePlan to guide the rollout of Windows 10
  • Modeled best practices for company's business and technical documentation

Confidential, New York, New York

Lead Business Systems Analyst

Responsibilities:

  • Analyzed client’s legacy business data by developing a taxonomy, producing a normalized logical data model (ERD) and rationalized data dictionary representing relationships and definitions of business rules inherent in data; utilized Excel pivot tables and SQL queries to analyze data frequencies and metrics
  • Tailored the Agile feature-driven development (FDD) methodology to the client’s work environment: enabling close collaboration with other members of the product team, gathering early feedback performing feature / function analysis of solution domain and mapping to UI mobile app design driving the design in short, iterative cycles to assess what worked best for the business and user breaking requirements into issues and specifying deliverables scaled for client’s 2-week sprint cadences managing the client’s issues log; reporting progress against backlog at retrospective "lessons learned" meetings
  • Partnered with interface architects to draft future-state workflows for UX wireframe navigation, wrote user journey and story-based requirements, generated use cases and produced page-flow diagrams for mobile application version of a web-based solution
  • Conducted a funnel analysis of current website's workflow; applied web analytics (using Webtrends and Google Analytics) to identify visitor drop-off points and causes of poor customer acquisition

Confidential, Stamford, Connecticut

Lead Business Systems Analyst

Responsibilities:

  • interviewing stakeholders and producing workflow documentation that demonstrated existing manual processes could be replaced with automated solutions gathering, defining and maintaining requirements used in COTS vendor assessment; defined ‘use cases’ packaged for transitioning to planned web-based one-stop shopping business facing portal maintaining business relationships with COTS vendors; specified user scenarios for demo production, reviewed and evaluated vendor demos of mobile app solutions

Confidential, New York, New York and

Lead Business Systems Analyst

Responsibilities:

  • documented business architecture and healthcare operations by developing process flow diagrams (workflows) for all current state business processes elicited, gathered and wrote use cases and business requirements for use case-driven design of web portal and associated mobile apps to be used in solutions for the Affordable Care Act collaborated with web-design / analytics vendor to bring host company use cases and requirements to bear on wireframe design for mobile app realization of online user retail experience re-engineered the company’s core claims adjudication processing to BABOK standards: developed future state process maps / data flow models in an undocumented environment; analyzed the sourcing of data from legacy applications and external data vendors; performed data mapping in heavily interfaced system architecture; conducted value stream mapping for outsourcing claims adjudication elicited, defined and documented business, user, and system requirements; conducted one-on-one interviews with business stakeholders / SMEs; led requirements elicitation workshops, analyzed and framed requirements in relation to business, functional and systems / technical aspects.

Confidential, New Jersey

Business Systems Analyst

Responsibilities:

  • Engineered future state processes, information flows and data requirements for a lean Six Sigma project targeting standardization of specimen handling within a clinical trials management initiative across the enterprise.
  • Employed process mapping (SIPOC technique), use case definition, UML sequence diagrams, activity diagrams, storyboarding, gap analysis and pain point analysis to gather, document and communicate requirements for the evaluation of COTS product offering solutions for a clinical trials specimen management / inventory system.
  • Assessed needs, identified requirements, and updated functional requirements specification (FRS) and system design specification (SDS) for use with clinical trials data management application. Utilized mind mapping to develop logical models; authored new requirements.

Confidential, New York, New York

Business Systems Analyst

Responsibilities:

  • Identified authoritative data sources; specified business rules for data feeds utilizing HL7 protocol.
  • Authored technical specifications for future data feeds; analyzed, documented workflow changes.
  • Produced future state use cases, data flow diagrams and process maps using Visio.

Confidential, Westport, Connecticut

Business Analyst: Business Process Re-Engineering

Responsibilities:

  • As business analyst for a managed long-term care insurance carrier, spearheaded a process re-engineering team in the introduction of industry best practices for process standardization, control strengthening and procedural improvements for financial flows resulting from insurance operations.
  • Defined all future state process documentation; defined and documented roles and responsibilities; designed data flow models and assessed the effect of business decisions on reserves funding and financial reporting; created process flow maps of current administrative functions using Visio.
  • Leveraged SOX-compliant best practices to establish process ownership and governance; set up quality checkpoints to support end-to-end operational controls, and enhance financial controls, including the reporting out of impact on general ledger and reserves; achieved consensus on process definition among all stakeholders.

Hire Now