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Senior Business Analyst Resume

Brooklyn, NY

SUMMARY:

  • Strong experience in all facets of project lifecycle analysis, from initial feasibility analysis and conceptual design through business and functional documents, use cases,
  • BPMN modeling, JAD sessions, testing, documentation, and implementation. Hands - on experience in guiding corporations involving but not limited to: technology use, data migration/conversion, functionality enhancements, and graphical modeling. Have provided comprehensive in-depth analysis to clients by staying current wif emerging technologies. Unusual expertise combining both business analysis and technical expertise.
  • Excellent organizational, leadership, team building, written, verbal, communication and interpersonal skills and project management qualifications. Practice highly TEMPeffective analytical techniques to identify needs create trust through competency and build lasting business relationships.

AREAS OF EXPERTISE:

  • Gap Analysis Developing & Implementing Performance Benchmarks
  • FRD(s) and RFS(s) Forward and Reverse Engineering
  • BPMN 2. 0, Graphical Modeling Business Analysis, Development and Implementation
  • Use Cases and BRD(s) Documentation Development & Implementation
  • Project Life Cycle Development JAD Sessions
  • Technical Guidance & Interface Open Systems and Client/Server Development
  • Data Integration • SOA
  • Agile and Waterfall Methodologies • BPM

RECENT CLIENTS

Confidential,Brooklyn, NY

Senior Business Analyst

Details of Responsibilities

  • Worked wif DOE policy team to gather requirements.
  • Elaborated those requirements using the following techniques:
  • Performed impact analysis and prepared plans to remediate identified gaps;
  • Critically evaluated information gathered from multiple sources including customer documents;
  • Performed task and workflow analysis.
  • Decomposed business requirements and existing systems into functional and non-functional requirements;
  • Modified existing applications to present data to users in a form necessary to meet new business requirements (data integration);
  • Built mockups for newly proposed requirements then presented them to stakeholders;
  • Set up and had discussions wif stakeholders, users, IT staff and management using Microsoft Team Meeting where newly proposed requirements were discussed and solution options were presented;
  • Wrote BRD(s) that included scope, as-is and to-be system flows, mockups and business rules, technical analysis, deprecated requirements, data remediation, formalized requirements and acceptance criteria according to standard templates, using natural language, for medium to enterprise-level systems;
  • Managed full life cycle of software defects;
  • Interfaced wif the user community for all escalations and client follow-up activities;
  • Supported the SESIS Business Team in user acceptance testing (UAT) and Quality Assurance (QA);
  • Served as the conduit between the customer community (internal and external customers) and the software development team through which requirements flowed;
  • Worked wif project management staff members to raise and resolve issues, set project deadlines, and mitigate project risks;
  • Collaborated wif developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs;
  • Validated proposed solutions, meet project objectives, and solved underlying business problems;
  • Proactively planned and facilitated discussions, brokered issue resolutions, and articulated decision points;
  • Successfully engaged in multiple initiatives simultaneously;
  • Served as a liaison between business units, technology teams and support teams;
  • Used SQL Server Management Studio to find test data, confirm test results, evaluate and refine requirements;
  • Performed the following responsibilities using HPQC;
  • Created global and non-global requirements;
  • Tested new and current requirements in the staging environment;
  • Used a project Hybrid approach when building project deliverables.
  • Used traditional Waterfall design to develop project timelines.
  • Used Agile approach in the form of 30-day Sprints to complete the groomed features that the product owner asked for.
  • Developed requirements traceability matrix for the UAT testing team that included all new and current business rules and matching tests;
  • Demoed new requirements for team using Microsoft Team Meeting; and
  • Served as the technical resource on software development to the SESIS Business Team.

Confidential, Brooklyn, NY

Senior Business Analyst

Details of Responsibilities

  • Created technical specifications for phase II of New York City’s Family Independence Administration’s Centralized document Web Indexing for Cash Assistance and SNAP (Food Stamps) that included new and updated screen mockups, data tables, business rules, UI controls and UI rules.
  • Developed BPMN modeling document wif supporting business rules detailing the Centralized Imaging process;
  • The model included CA and SNAP events, alternate flow processes, and swim lanes used to distinguish the messages flowing between Confidential and NYC clients.
  • Key player in BPM team by leading effort to centralize clients scanned documents, and the elimination of redundant processes in multiple client sites;
  • Wrote rules for enhanced document indexing tool; and
  • Built auto assignment business rules to present client case document images on a first come first serve basis for indexing and committal to a client case.
  • Provided gap analysis for new Confidential /Con Edison gas and electric arrears payment web service to include data elements, data types, business element description, values, field size, data source and screen mapping.
  • Designed web service to interact wif Con Edison’s newly designed API(s) to provide details of the payments that Confidential will make for Con Ed clients in arrears.
  • Mapped the new web service to the Con Edison XML scripts.
  • Assumed role of leading BPM effort to align the existing Confidential Gas & Electric payment web services wif Con Edison’s newly developed API(s); and
  • Built BPMN modeling document detailing the existing and newly enhanced Con Edison web interface by using separate pools to distinguish between Con Edison and Confidential and swim lanes wifin those pools to separate the web service’s requests.

Confidential, Monsey, NY

Senior Business Analyst

Details of Responsibilities

  • Brought formalized USE Cases into company, including but not limited to a business rules repository, gap analysis, BPMN modeling and business model validation;
  • Led BPM effort to develop a disciplined approach to identify, design, execute, document, measure, monitor, and control new and renewed Confidential so as to achieve consistent, targeted client results that would align wif Confidential organization’s strategic goals;
  • Assumed role of technical architect in developing a store-to repository that interpreted outgoing questions in a questionnaire, and pre-built SQL storage locations to store the eventual answers;
  • Lead JAD sessions wif product owners and technical staff;
  • Assumed ownership of major missing field’s project; and
  • Built XML scripts.

Confidential, New York, NY

Senior Business Analyst

Details of Responsibilities

  • Headed BPM Re-engineering of Confidential ’s manual evaluation monitoring system into a web-based mobile enhanced system;
  • Conducted 24 intensive JAD sessions, most including assistant and deputy commissioners for each Confidential program unit in order to develop the business requirements needed for the new evaluation and monitoring system; and
  • Interviewed subject matter experts to get a better understanding of the business processes; and
  • Assisted senior management in developing and executing process improvement strategies;
  • Created BPMN modeling diagrams detailing functional business requirements and specific interface needs including developing improvements to existing processes to deliver improved business performance;
  • Headed data integration effort to present evaluation monitoring data in a new front end dashboard; and
  • Wrote the Request for Services and Functional Requirements Documents that were delivered to DOIIT.

Confidential, Albany, NY

Senior Business Analyst

Details of Responsibilities

  • Performed extensive requirement gathering, analysis and design while creating functional requirements;
  • Built detailed USE Cases and BRD(s) including business rules, process flows, screen mockups and re-engineered processes;
  • Created BPMN modeling diagrams detailing functional business requirements and specific interface needs including partnering wif city policy directors to evaluate existing child supports business rules and make recommendations to update department workflows, processes and procedures to accommodate the new child support application as well as:
  • Producing data mapping documents connecting new front end JAVA fields wif current legacy data fields;
  • Analyzing legacy mainframe Unisys Cobol code and converted that code into business rules and requirements for new Java, and Oracle applications;
  • Creating specific IT business requirement strategies in order to eliminate overlapping functions in similar transactions;
  • Performing data analysis and determined data quality, relevancy, and accuracy;
  • Establishing and maintaining business process models, business object models, and graphical modeling diagrams detailing functional business requirements and specific interface needs; and
  • Producing and maintaining data mapping documents, connecting new fields wif current and legacy data fields.
  • Headed and assisted in BPM effort that accomplished the following:
  • Recommended performance benchmark strategies to eliminate redundant and inTEMPeffective current designs;
  • Delivered business process models and derived process improvement initiates that re-engineered front end green screens into a new Java front end that met application requirements;
  • Interviewed SMEs and Stakeholders to get a better understanding of client business processes to facilitate and gather business requirements;
  • Actively lead process improvement efforts as identified by business and application team;
  • Participated and lead JAD sessions on a regular basis and presented both informational and persuasive presentations;
  • Identified areas and potential projects where process redesign and improvement made a significant impact;
  • Developed, coordinated, and maintained process mapping activities and documentation; and
  • Coordinated cross-functional process development and identified opportunities to improve process.
  • Developed requirements traceability matrix for the UAT testing team that included all new and current business rules and matching tests;
  • Mentored and assisted testing teams on how to properly test business case rules wifin the scope of the application and wifin the limits of the business rules;
  • Mentored and assisted testing teams in the development and review of test plans, test scenarios, and test cases;
  • Hands on experience in software testing wif solid skills in both application unit testing and integrated system testing;
  • Suggested design and application enhancements based on testing results;
  • Generated and maintained data specification spreadsheets; and
  • Wrote SQL queries against Oracle tables to facilitate data design needs and evaluate testing results.

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