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Business Analyst/scrum Master Resume

Troy, MI


  • Over 7 years of professional experience as Business Analyst, Scrum Master in IT domain like Confidential, Insurance/ Confidential, and Retail Industries.
  • Worked closely with stakeholder, SMEs and staff to documents and understand business requirement, functional requirement and design specifications for new applications in addition to enhancements to existing applications.
  • Having strong understanding of SDLC (Software development Life Cycle) and Agile Methodologies with great communication and excellent time management.
  • Have knowledge on the federal laws such as HIPAA which was followed it in the Confidential Projects.


Communication Skill - written and Verbal: Time Management

Requirement Documentation: SWOT analysis

Confidential Project office tools: PESTLE analysis

Requirement Gathering: Waterfall Methodology

Agile methodology: SQL

Test cases: User stories

Business Process Method (BPM): GAP Analysis

Business requirement Document(BRD): System Requirement Documents (SRD)

Tableau: Functional requirement Documents (FRD)

HIPAA Rules: SharePoint

Power point: MS VISIO

JIRA: Confluence

Wireframes: Scrum Master

Agile: Navigation Flow chart

Prototyping: UML (Unified Modelling Language) diagram

User interface: SharePoint

Excel - VLOOK Up, Pivot table: Risk Management


Business Analyst/Scrum Master

Confidential, Troy, MI


  • Effectively managing projects by gathering, documentation and analyzing the requirements by conducting stakeholder interviews, existing system documentation, business process models (BPM), develop implementation plans, and technical/business requirements.
  • Designing software solutions through Business Process Model (BPM), workflows, Navigation flow, user interface documentation, use cases, and activity diagrams.
  • Collaborated with internal stakeholders to create interface mock-ups, functional requirements, and acceptance criteria.
  • Wrote SQL queries for data manipulation. Performed analysis and presented results using SQL. Manipulated files and their associated data for rapid delivery to client on tight time frame.
  • Supported agile iteration deployments by conducted all Scrum meetings (Backlog grooming, Release/Sprint Planning, Estimations, Retrospectives). Facilitate User Story Refinement Sessions. Conducted Sprint Planning, Sprint Reviews, Scrum Meetings and other agile activities.
  • Worked with SharePoint 2010 user base to understand business needs and build solutions to address them. Built and maintain sites, forms, lists and workflows to improve business processes.
  • Analyzed the bugs in the capacity of subject matter expert (SME) and worked closely with development team to resolve the impediments. Updated agile tracking system to provide transparency on Product & Iterations Backlogs using JIRA toolset.

Business Analyst



  • Interfaced with cross-functional team of developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
  • Improved operations by working with team members and customers to find workable solutions.
  • Acted as a liaison between the project business sponsors, middle ware web services development team, and other technical areas in the organization involved in the project.
  • Created Requirements Traceability Matrix from Discovery to deployment phase and tracked change requests that arise in middle of SDLC.
  • Collaborated on all stages of systems development life cycle, from requirements gathering to production releases.
  • Prepared test Cases for system testing and User acceptance testing.
  • Designer User interface prototypes screens and Navigational flow.
  • Closely collaborated with project members to identify and quickly address product impacts and gaps.

Business Systems Analyst



  • Followed UML based methods using MS Visio to create Use cases, Activity diagrams, Sequence diagrams, wire frame, Mock ups and Business Process Models (BPM).
  • Conducted and documented AS-IS and TO-BE analysis of business process using GAP analysis for application development.
  • Conducted Project Planning, kick-off meetings, defined project objectives and scope, tracked risks management, assumptions, and managed detailed project schedules using Confidential Project tools.
  • Managed in SharePoint team site for the Project.
  • Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
  • Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
  • Collaborated with development and Quality assurance teams at various stages of SDLC by creating wire frames, elaborating on use cases and in creating requirement traceability matrix.
  • Collaborated with the Quality Assurance and Development teams to ensure that software was functioning as necessitated by requirements and as technologically feasible.
  • Facilitated the delivery of Sprints (Sprint planning, daily stand up, Sprint review and sprint retrospective) and to estimate story points and measured velocity to plan future sprints.
  • Protected the team from external interference and dealt with the impediments raise during the scrum process.
  • Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed including process of breaking down EPIC into user stories and removes impediments.
  • Created, assigned, and maintained tickets in JIRA for bugs and defects.
  • Monitored and track project scope progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals.

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