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Business Systems Consultant - Project Lead Resume

SUMMARY

  • 12 years of experience working and leading large scale and complex ERP specific projects with diverse business/technology needs.
  • Extensive experience in Oracle E - Business Suite 11i, R12.1.3, R12.2.4, R12.2.8, Fusion/Cloud in SCM (Procure to Pay, Order to Cash), Purchasing, iProcurement, Order Management, Bills of Material, Pricing, Inventory, Customer Bill to Ship to Sites, Financials - Account Payables, Payments, Invoices, Supplier, iSupplier, Bank Accounts, Account Receivables, SLA (Subledger Accounting), General Ledger, Fix Assets, iExpense, EB Tax, Sabrix, Vertex, SAP Concur, StatementsPro, TCA (Trading Community Architecture) and Cash Management, Tableau, Oracle Discoverer reports, XML BI Publisher reports, Financial Accounting Hub etc.
  • Extensive experience in Enhancement and Business production support for SCM and Financial ERP applications.
  • Extensive experience in day-to-day business operation issues troubleshooting Service requests, and incidents raised by business in Service Now and HPSM.
  • Involved in change management process and working with change coordinators and higher management for reviewing change requests.
  • Extensive experience in Oracle methodology specific artifacts like Functional specification MD050, Technical specification MD70, Release Note MD120, Implementation setup BR100 and Business Process mapping BP080 etc.
  • Extensive experience in preparing business and Project artifacts: Project charters, Schedule, Project Management Plan, Project Scope timelines, RACI Metrix, Risks and Issues Log, Risk Register, Change management Request, UML, Data flow diagrams, Business Process flow, Data Mapping, Business Requirement documents (BRD), Functional Requirement Documents, Functional specification Documents, Stakeholder Analysis Document, Use Cases, Test Cases, Master Test Plan, SIT, UAT/BAT Plan, User Stories, current/proposed process, streamline system data flows using UML’s, risk integration, end-user plans & organization structures, process mapping and process modeling using MS-Visio.
  • Extensive experience in basic SQL queries. Writing as per requirement from Business to provide data and sometime used to troubleshoot issues from database.
  • Extensive experience in Facilitation audience of up to 70+ Stakeholders, Requirement Workshops, Elicitation, Gathering and Documenting requirements, including JAD coordination, cost estimation sessions, structured walkthrough sessions, Focus Group sessions, Vendor Assessment and lesson learned documents.
  • Extensive experience in handling Business Process Re-Engineering as well as Business Process Improvement initiatives using SDLC, Waterfall, AGILE SCRUM and RUP methodologies.
  • Exceptional background in analysis, design, development, customization, and implementation and testing of various software applications and products.
  • Strong understanding of Risk Methodologies: Risk Context and establishment, Risk Assessment, Risk Treatment/Mitigation, Risk Acceptance, Risk communication and Risk monitoring and review.
  • Proficiency in the following applications: Excel, Word, PowerPoint, Access, Visio, MS Project, HP QC ALM, IBM Lotus notes, CQ, JIRA, HP Test Director, Microsoft Outlook, Quick Test Professional 10.0, Web sphere, Java, Client Server, HTML, XML, MS Office, Oracle 9i, MS SQL Server 2012, TOAD 10.0, SQL Navigator v5 and Windows NT 4.0 Visual Studio 2012, UNIX, Windows XP/7, Database tool-Test Complete 9.
  • Improved operational efficiencies by identifying gaps in existing business processes or systems and created detailed business requirements.
  • Strong technical writing skills to design process maps and use cases using UML’s.
  • Strong ability to manage stakeholder expectations and setting the right expectations.
  • Strong ability to liaison between business area experts and the development team including 3rd party vendors
  • Extensive experience in mentoring and coaching end users in different application areas.
  • Strong trust, negotiation, conflict resolution, facilitation and consensus building skills.

PROFESSIONAL EXPERIENCE

Business Systems Consultant - Project Lead

Confidential

Responsibilities:

  • Responsible for Requirement gathering, finalization, elicitation, Project timelines, scope, budgeting, costing etc.
  • Responsible for leading team in Oracle E-Business Suite Procure to Pay, PO, Purchasing, iProcurement, Order to Cash, Financials (AP, AR, GL, FA, SLA, TCA, EB Tax, Cash Management), Invoices, Payments, Supplier, iSupplier, iExpenses, FAH, Oracle Discoverer reports, Tableau Reporting etc.
  • Responsible for implementations setups specific to Procure to Pay and Financials - Purchasing Options, Receiving Options, Payable options, Organization, Locations, Currencies, Chart of Accounts, Ledger, Supplier, Bank Accounts, EB Tax, Payment templates etc.
  • Responsible for resolving Business Production support issues with respect to Invoices, Payments, Banks, Suppliers, Accounting entries, COA, Calendar, Currency.
  • Responsible for supporting Business for Procure to Pay cycle with respect to post Journal entries in General ledger.
  • Responsible for various Oracle AIM specific artifacts like Functional Requirement MD50, Setups BR100, Technical Specification MD070 and Release Note MD120.
  • Responsible for Business Process designs, BDM (Business Data Mapping), Code Block (Account Code combinations), Chart of Accounts, Segments, Calendar, Currency, Accounting Rules etc.
  • Involved in Business Production support related day to day issues in processing invoices, Payments, Accounting, GL Journal entries and various inbound and outbound interfaces.
  • Supporting business during month end, quarter end, yearend period closing issues.
  • Responsible for requirement gathering finalization for enhancement projects for AP and GL specific interfaces with respect to Business Process flow, Data Mapping and obtain Sign off.
  • Responsible for writing User Stories for requirements on Story board.
  • Responsible for providing status in Daily Stand-up meetings and share improvement plans along with issues.
  • Responsible for data mapping activities and make sure to determine correct data and providing 3rd party vendor who is engage for development.
  • Involved in Project Management deliverables like Project charters, Risk register, Project Management Plan, RACI Metrix and assisting Project Manager for weekly and biweekly review meetings with all team and track status.
  • Involved in leading Projects and working closely with technical team (Developers) and TCOE (Testing) to have walkthrough on requirements and end-to-end process in SIT, UAT and Pre and Post Go-Live.
  • Involved in Testing with QA team for creation and validation of Test scenarios and scripts, execute specific test cases on behalf of Business during BAT, SIT and UAT.
  • Responsible for identifying Risks specific to requirements and review with several teams like IT technical, Operations support, and Business to obtain sign off and share with TCOE (QA testing) to upload in HP ALM.
  • Involved in preparation and distribution of quarterly SOX reports (APPO and GL) and responsibilities, Access to Business users among different Business Areas.
  • Managing and controlling Securities with respect to roles and responsibilities of Business users for their access.
  • Planned and defined system requirements to Use Case, Use Case Scenario and using UML.
  • End-to-end review and analysis of IT solutions submitted by different teams and making sure each solution aligns with the all others.
  • Responsible for Code Migration activities as change coordinator to review change requests and approve/reject based on criteria.
  • Delivered detailed artefacts such as requirements documents, use cases, prototypes, traceability matrices, as-is and to-be process flows etc. to clarify business process requests and expected functionality of project.

Oracle Business/Functional Analyst

Confidential

Responsibilities:

  • Document and analyze business processes, system requirements, screens and report layouts, output levels, and conduct data flow analysis and business process modelling
  • Work with business stakeholders and technology partners (internal and external) to analyze, develop and recommend technical solutions, which support business strategies.
  • Responsible for Requirement gathering, elicitation, Project timelines, scope, budgeting, costing etc.
  • Involved in production support activities, resolve Business day to day issues with invoices, Payments, iSupplier, Cash Management, weekly check runs batch issues, Accounting, Journal entries in GL, Fix Assets issues, AR transactions, Payment files not processing, Banking Treasury, iExpenses etc.
  • Responsible for leading team in Oracle E-Business Suite Procure to Pay, PO, Purchasing, iProcurement, Order to Cash, Financials (AP, AR, GL, FA, Cash Management), Invoices, Payments, Supplier, iSupplier, iExpenses, Oracle Discoverer reports, Tableau Reporting, SAP Concur, SAP Ariba etc.
  • Responsible for setups specific to Procure to Pay and Financials - Purchasing Options, Receiving Options, Payable options, Organization, Locations, Currencies, Chart of Accounts, Ledger, Supplier, Bank Accounts, Payment templates etc.
  • Involved in end-to-end Project implementation and post Go live support activities (e.g. Deployment, Contingency Planning, First Occurrence Verification and Lessons Learned).
  • Preparation of Oracle Functional specification documents like MD050 as per requirement from Business.
  • Preparation of Oracle BR100 setup documentation and involved in Operating Unit setups as per requirement.
  • Involved with Development team to walkthrough Functional specification documents as per Business requirement and to help them to prepare MD070, MD120 release notes etc.
  • Expert in writing SQL queries to fetch data from Oracle base tables and interface staging tables (11i and R12).
  • Expert in Procure to Pay, Order to cash, iProcurement, Purchasing, AP, AR, GL, FA, CE, Internet Expenses, Project Costing etc.
  • Created new oracle alerts as per business requirements, prepared the SQL scripts for creating the Oracle Alerts in Oracle EBS allocation.
  • Worked on Account Payables, Account Receivables, Order Management, Tax systems, General Ledger, Advance EBS, Purchasing, Channel Revenue Management and Hyperion GL Reports etc.
  • Provided post implementation support to Business on issues like Requisitions, Purchase orders, invoices stuck in workflow, order not scheduling, and invoice payment not happen, accounting entries in GL balancing etc.
  • Coordinate with end users, application and technology groups to ensure accurate and effective workflow, operating procedures and implementation of services.
  • Planned and defined system requirements to Use Case, Use Case Scenario and using UML.
  • Involved with QA testing team for validation of test scenarios for SIT and UAT to ensure that the delivered data regarding orders and corresponding invoices.
  • Worked with HP ALM/QC, QTP tools for run test scripts and defects creation process in SIT1, SIT2 and UAT.
  • Analysing the tables on performance base regularly. Involved in daily monitoring activities of Business.

Oracle Functional Consultant

Confidential

Responsibilities:

  • Responsible for oracle E-Business Suite R12 Requirement elicitation, Project timelines, scope, costing etc.
  • Worked Closely with Scrum manager for daily scrum meetings and product owners as well.
  • Delivered SIT on time and budget to Application Delivery Senior Management and business owners.
  • Involved in Oracle E-Business Suite SCM, Finance and HRMS specific implementation setups.
  • Responsible for Oracle EBS R12.1.3 SCM- P2P, iProcurement, Purchasing and Financial AP, AR, GL, FA, Project Costing, Cash Management etc. specific end to end implementations and support.
  • Responsible for leading team in Oracle E-Business Suite Procure to Pay, PO, Purchasing, iProcurement, Order to Cash, Financials (AP, AR, GL, FA, Cash Management), Invoices, Payments, Supplier, iSupplier, iExpense, EB Tax, Sabrix, Oracle Discoverer reports, Tableau Reporting, SAP Concur, SAP Ariba etc.
  • Responsible for setups specific to Procure to Pay and Financials - Purchasing Options, Receiving Options, Payable options, Organization, Locations, Currencies, Chart of Accounts, Ledger, Supplier, Bank Accounts, Payment templates etc.
  • Provide business new benefit plan types, rates, coverage, life events etc.
  • Involved in data migration activities from one ERP system to another.
  • Worked on HRMS Employees payroll, Assignments, Projects etc.
  • Involved in Data Ware housing.
  • Developed complex reports using multiple data providers, user defined objects, aggregate aware objects, charts, and synchronized queries .
  • Provide on-call support to production system to resolve any issues .
  • Gather requirements and design of data warehouse and data mart entities.
  • Worked closely with Development team and QA testing team for development of required functionalities and testing as per Business requirement.
  • Involved in Month end specific activities, preparation, period closing and generating reports with business.
  • Worked closely with RBC for GE specific requirements related to Payments, Checks design and layouts etc.
  • Managed issue/gap meetings and requirements traceability document updates for vendors, project team, and executives.
  • Running JAD sessions with different IT units and business to finalize the solution.
  • End-to-end review and analysis of IT solutions submitted by different teams and making sure each solution aligns with the all others.
  • Presented project team demo in front of the audience of 50+. Provided timely updates to Sr. Management
  • Reviewed QA's work, test execution and completion. Ensure adherence to daily progress agreed
  • Directly communicated with shareholders, business owners and senior management on project progress
  • Managed Shakedown (Smoke Tests) activities. Facilitated beginning/end of day project status reviews
  • Presented project team demo in front of the audience of 30+. Also, facilitated retrospective meetings, Stand up meetings, Cost estimation sessions and participated requirement elicitation sessions.
  • Reviewed QA's work, test execution and completion. Ensure adherence to daily progress agreed
  • Directly communicated with shareholders, business owners and senior management on project progress
  • Participated in operational work stream meetings, identifying and validating business requirements for the corporate and commercial credit card application
  • Worked closely with System and manufacturing for User Acceptance Testing (UAT) to support the design of end-user tasks for the corporate and commercial credit card application.
  • Supported end-users and other team leaders in daily reconciliation efforts
  • Participated in Threat Risk Assessment (TRA) and performed (SWOT) analysis for the project.
  • Participated throughout the project from initial stage to Go-live.
  • Delivered detailed artefacts such as requirements documents, use cases, prototypes, traceability matrices, as-is and to-be process flows etc. to clarify business process requests and expected functionality of project.
  • Liaised with third-party external organizations to fully understand business requirements and to identify effective project/program solutions (i.e. Regulatory Bodies, Strategic Partners, and Suppliers of IT solutions)
  • Supported the project manager throughout the project life cycle to ensure business requirements and timelines are met

Oracle Techno/Functional Consultant

Confidential

Responsibilities:

  • Document and analyze business processes, system requirements, screens and report layouts, input costs and output levels, and conduct data flow analysis and business process modelling.
  • Work with business stakeholders and technology partners (internal and external) to analyze, develop and recommend technical solutions, which support business strategies.
  • Involved in production support activities, resolve SR’s, Incidents and on call stand by.
  • Participate in implementation and post implementation activities (e.g., Deployment, Contingency Planning, First Occurrence Verification and Lessons Learned).
  • Responsible for leading team in Oracle E-Business Suite Procure to Pay, PO, Purchasing, iProcurement, Order to Cash, Financials (AP, AR, GL, FA, Cash Management), Invoices, Payments, Supplier, iSupplier, iExpenses, Oracle Discoverer reports, Tableau Reporting, SAP Concur, SAP Ariba etc.
  • Responsible for setups specific to Procure to Pay and Financials - Purchasing Options, Receiving Options, Payable options, Organization, Locations, Currencies, Chart of Accounts, Ledger, Supplier, Bank Accounts, Payment templates etc.
  • Preparation of Functional designed documents MD50, Implementation Setup document BR100 as per requirement from Business.
  • Involved with Development team to explain them Functional specification documents as per Business requirement.
  • Good Experience in Procure to Pay, Order management, Purchasing, Order to cash, Payables, Receivables and General Ledger.
  • Created new oracle alerts as per business requirements, prepared the SQL scripts for creating the Oracle Alerts in Oracle EBS allocation.
  • Worked on Account Payables, Account Receivables, Order Management, Human Capital Management, Oracle Advance Benefits, vertex, Tax systems, Sabrix, General Ledger, Advance EBS, Purchasing, Channel Revenue Management etc.
  • Involved in ERP Financials implementation and support - Account payables, Account Receivables and General Ledger.
  • Provided post implementation support to Business on issues like orders, invoices stuck in workflow, order not scheduling, and invoice payment not happen, accounting entries in GL balancing etc.
  • Coordinate with end users, application and technology groups to ensure accurate and effective workflow, operating procedures and implementation of services.
  • Planned and defined system requirements to Use Case, Use Case Scenario and using UML.
  • Worked with QA team for validation of test scenarios for UAT to ensure that the delivered data regarding orders and corresponding invoices.
  • Analysing the tables on performance base regularly. Involved in daily monitoring activities of Business.

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