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Executive Agile Coach Resume

Charlotte, NC


  • 21+ years of experience in Leadership/Management, Mentoring and Coaching IT and Business Partners and Portfolios in executing and delivering simple to complex products
  • Believe and preach the product mindset and utilize agile practices with common sense
  • Work with Executives in executing portfolio governance and transformations
  • Establish strategic plans and goals with Business Partners and communicate to leadership
  • Experience with guiding in making technical and business recommendation and decisions for better business and economic returns
  • Manage fast paced environment and keep teams stay focused on Delivery commitments
  • Coordinate multiple teams in the diagnosis and resolution of highly technical problems including external partners and programs
  • Assess organization and make recommendation on the methodology as a key player and tools to manage the initiatives effectively
  • interface with multiple levels of the organization in executing the delivery of objectives
  • leading project teams and managing all activities in a project life - cycle in waterfall, semi agile and full agile
  • Present the executive status of initiatives across the organization
  • Providing daily/ weekly /monthly oversight for the planning, management, and coordination of all IT portfolios and programs within the programs and portfolios application enhancements, and infrastructure deployments and upgrades
  • Encourage Collaboration and transparency across different level of organization
  • Conducted and managed management training, documenting processes and procedures, project planning and tracking, and conducting reviews and post-project reviews
  • Consults with business partners to clarify and define complex project requirements, budgets and business cases to align with strategic objectives
  • Agile workshops and training sessions for teams, middle and executive management
  • Assist with DevOps practice, Continuous Delivery and Continuous Integration Test Strategy, and other components that will enable built-in quality
  • Focus on Organizational Change and with top bottom and bottom up approach for process improvement
  • Gap Analysis of organizations technologies and make recommendation to better profits
  • Act as a Leader/Change Agent when it comes to technical, IT and business transformation
  • Review current business practices, principles and processes and conduct business gap analysis on programs to define current 'as-is' business practices and outline path toward 'to-be' agile practices to be formulated as recommendations for government implementation


  • Version One, Jira, Rally, TFS, Exposure and experience in Access, SQL, MS-Office
  • MS Visio, MS Project, Business Objects, Business Objects, Crystal Reports
  • Empower, Rational Rose, Mercury Quality Center, Lotus Notes, Win runner
  • Oracle applications, Load Runner, Active Directory, Technology Management
  • PeopleSoft, Microsoft Word, Outlook, Power Point, Excel, Microsoft Project
  • Microsoft Access, Visio, Web Trends, Service Now, Flexera, Rubrik, Confluence


Executive Agile Coach

Confidential, Charlotte, NC


  • Manage and execute the strategy to transform the Infrastructure service to Agile mindset as a part of Enterprise Improvement effort
  • Develops and implements program-level processes, procedures and performance metrics
  • Work with external vendors and teams as a part of the implementation
  • Keep programs focused on the continuous delivery and help remove the impediments. Understand the business objectives and collaborate and partner with external partners to create a vision and delivery of the product
  • Perform Performance review and help team members create their development plans
  • Provide Weekly, Monthly and quarterly status to the leadership on the program health
  • Identify and help with dependencies between program and external vendors and team
  • Work with Program Managers to create a pipeline and road-map to identify the timelines
  • Help with Agile Transformation effort with SAFe at program and portfolio level and SAFe/Scrum/Scrum ban/Kanban at team levels and do CoP with related topics to share the knowledge across organization as a part of PMO transformation
  • Drive continuous improvement to enable higher performing teams with improved predictability and business/customer outcomes
  • Collaborate with teams/team members to discover their needs, create coaching road-maps to address pain points, and enable maturity through real time coaching and workshops
  • Fosters a Lean/Agile Mindset and mentors others on the Scaled Agile Framework and optimized agile practices
  • Assess the current organization and delivery environment and recommend optimal Agile practices tailored to the client and need
  • Recruit members for agile roles and Performance appraisals of employees and feedback on the Mentor peer managers on running program more in Agile manner
  • Work with Version One team for roll out and retire Jira, Pivotal Tracker etc tools
  • Perform Health Assessment on the portfolio and provide the relative feedback to the leaders


Sr Agile Transformation Coach


  • Guide the organization through the SAFe transformation road-map. Train and coach other agile roles in the organization. Facilitate scrum and SAFe activities when necessary. Recommend improvements and drive alignment across the organization.
  • Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs)
  • Experience helping agile teams implement agile technical practices and continuous integration continuous deployment (CICD) tools and pipelines
  • Worked with leader to come up with the transformation strategy and tool advisement
  • Communicate with the leaders of the strategy to get buy in and support to progress
  • Believer of collaboration so held multiple community of practice sessions for business areas to share why we are doing what we are doing
  • Make recommendation to business areas on what may be suitable for them and walk them through the journey and if in agreement, assign a lead coach to execute on
  • Interview internal team members for the agile coach trainee, scrum master position and mentor them into the role of servant leader
  • Provided reporting at the executive, team and LOB level on team performance against agile/semi agile measurements
  • Created and conducted training courses for Scrum Masters and teams related to agile best practices, understanding and improving team dynamics and team performance
  • Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.
  • Work closely with Executive to assess, define and execute the new processes within organization for effective delivery

Confidential, Fort Mills, SC

Agile Transformation Coach


  • Help create the agile transformation program journey and train the business are and refresher training for the existing teams
  • Work with Operations and BPOs to collaborate and work through the issues related to timelines and deliveries
  • Worked with management and teams to streamline processes to meet the organization standard
  • Worked with teams to improve the code quality by improving the code testing before the functional testing
  • Set up the war room for the team to focus on the commitment and shield the teams from the external distraction
  • Administer the tool and helped teams with TFS training
  • Conducted the Team Ceremonies as needed to new teams
  • Selected and trained scrum master and coach internally and externally
  • Reinforced agile principles in the organization and teams
  • Foster communication and collaboration as much as possible with onshore and offshore team model
  • Participated in lunch and learn for teams
  • I am evangelist, Servant leader and agilest who is always looking out for gaps to improve the organization process from top down and bottom up

Confidential, Charlotte NC

Sr Program Manager/Agile Enterprise Transformation Coach


  • Created Transformation backlog and training material along with the team of coaches
  • Trained Executive and Middle Management, Scrum Masters, Team Members, Architects and Team Leads
  • Worked with Product Management team to develop the product roadmap
  • Help the Product Owners with backlog workshops
  • Work with the teams to create the technical backlog to support the business product
  • One on one coaching sessions with all the program members
  • Conducted refresh sessions as needed
  • Mentored RTE,Agile Coaches, Product Owners, Scrum Masters etc in their programs
  • Work with external application that are non-agile to come up with agile plan to assist the team


Agile Transformation Program Coach/Director


  • Mentoring and coaching executive, management, customers and teams on Agile and Program/project management practices
  • Acting as a Program Manager on the program to track and control multiple programs at a time
  • Working with Center Executive to reshape the solution center for better processes and productivity
  • Work with the executive to develop a strategy to perform better with the other centers, vendors and with the customer
  • Managing, mentoring and coaching the Scrum Masters, Business System Analysts and teams
  • Work as a management coach at times with management to adapt to agile environment
  • Coaching various functional roles during agile adaptation and transformation
  • Working on the team building activities in the center
  • Working closely with product owners on creating and grooming the product backlog
  • Facilitating planning, review and retrospective meetings for the teams
  • Work as a leader wherever the need is to drive the efforts in the successful direction
  • Work as a co scrum master until new Scrum Master is confident in performing that role
  • Helping the organization to define the Agile Maturity Model
  • Working with the executives to build coalition interims of deriving the designs of the complex systems and participate in the decision-making process
  • Working with the leadership to define the adoption and strategy for the entire organization to Agile environment
  • Work as a co-scrum master on new teams to help them grow into mature agile teams
  • Teaching and implementing engineering best practices
  • Trained over 180 employees and consultants to Agile methodologies to be Developer, Product Owner
  • Trained and coached Scrum Masters at the center level
  • Evaluating and recommending appropriate tools
  • Demonstrated ability to thrive in a highly ambiguous, fast paced environment where priorities shift rapidly
  • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions
  • Work with teams and coach them on best practices of engineering to adapt
  • Worked as a part of National PMO to drive initiatives
  • Work with the teams to do Agile Project Plan, Release Planning etc.
  • Work with the center executive to address and resolve the on the go conflicts at the center and program level

Confidential, NC

Senior Agile Program Manager


  • Evaluated the business and IT and proposed a strategy for the transition from Non agile to Agile
  • Managed and owned the overall program from start to finish and reducing the cycle time
  • Coordinate the multiple programs by engaging various teams like development, networking, vendor organizations and infrastructure teams
  • Did executive presentations to get the buy in from the various businesses
  • Drew the short term and long-term plan for the SDLC
  • Managed the Business and IT relationship
  • Worked as Agile Coach to role model newly hired Agile Coaches and Scrum Masters on the teams
  • Worked with the architecture to enhance user experience and did work with UI experts to
  • Mentored the PMs and execs in the Agile direction
  • Trained business and IT to perform efficiently in agile environment and be able to meet the
  • expectation
  • Continuous interaction with the Business and IT teams to meet the either party’s expectation
  • Worked closely with leadership and teams to all the process improvement efforts

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