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Senior Business Analyst Resume

Indianapolis, IN

SUMMARY

  • Accomplished and forward - thinking Sr. Business Analyst combining achievement at the helm of key client accounts and strategic improvement projects with technology solutions development acumen.
  • Rich history of success identifying needs, setting priorities and driving IT transformation projects that improve revenues in high-stakes, technically demanding environments.
  • Competent and focused individual with a talent for engaging stakeholders and inspiring teams to achieve on-time, on-target results.
  • Strong communication skills allow for seamless transition between technology matters and business matters.

AREAS OF EXPERTISE

  • Project Management
  • Implementation & Integration
  • Report Creation
  • Documentation & Reporting
  • Key Relationship Management
  • Agile Methodologies
  • User Support & Training
  • System Customization & Testing
  • Verbal & Written Communication
  • Needs Assessment & Requirements Gathering
  • Business Analysis
  • Meeting Facilitation

PROFESSIONAL EXPERIENCE

Confidential - Indianapolis, IN

Senior Business Analyst

Responsibilities:

  • Researched configuration of 3 components of SailPoint Identity Now instance for implementation.
  • Created and ran the global instance of Jira with a dashboard.
  • Manipulated 4 spreadsheets that were over 17k rows per spreadsheet to analyze the data for the SailPoint Identity Now instance.

Confidential - Indianapolis, IN

Business Systems Consultant

Responsibilities:

  • Recommended, based on requirements, and facilitated data quality improvement efforts.
  • Elicited and wrote 15 data request requirements from staff.
  • Translated the 15 data request requirements to functional requirements from which 5 reports were developed.
  • Developed 2 system flowcharts, 10 use cases detailing system usage, and 2 user training materials for client tracking DMHA applications.
  • Served as a subject matter expert on the Division’s data.
  • Tracked, gathered, and logged responses to provider data questions.
  • Researched data issues.

Confidential - Bloomington, IN

Business Analyst

Responsibilities:

  • Lead daily and weekly meetings with key stakeholders to identify and document 125 requirements, 6 information sources, 2 workflows, and 2 distribution paths.
  • Conducted analysis of client business process and 55 functional requirements.
  • Prepared documentation to communicate/validate information gathered and solutions created to leadership.
  • Applied technical and business expertise to analyze client requirements in project areas such as IT testing and product acceptance, new business operating models with innovative approaches to IT solutions support, market research of emerging or available product functionality, and operational readiness assessment.

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