SUMMARY

• Highly accomplished Sr. Business Analyst with over 11 years of total and 6.5 years of relevant demonstrated experience in using the iterative software development life cycle principles to manage, develop and test distributed client/server, internet and intranet applications on heterogeneous environments.
• Highly proficient in gathering and documenting requirements based on functionality, workflow and business rules. In - depth knowledge of creating Use case, activity, logical, component and deployment views to extract business process flow.
• Extensively used rational tools for version control, defect tracking and reporting and applied the rational unified process in all areas of a software development life cycle.
• Excellent analytical, documentation and problem solving skills in designing, developing, and implementing innovative business processes and provide system solutions using new approaches, technology and training for Healthcare Domain.
• Comprehensive knowledge of Business Analysis methodologies and Iterative Software Development Life Cycle (SDLC) using Rational Unified Process and Rational Tools during various phases of RUP.
• Efficient in gather, detail, and document and validate the requirements in a format that is useful to their business area experts and the technical developers
• In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams, Class diagrams, Sequence diagrams in Rational Rose and MS-Visio.
• Ability to understand the Business process, and capture the Business rules in Models and documents.
• Effectively used Rational RequisitePro to organize, track and change requirements of the system.
• Coordinating with the Project Team and Deployment Team for build release.
• Strong knowledge of compliance regulations relative to HIPAA, HL7 and EDI.
• Extensively used RUP for effective implementation of Requirements management under all phases of RUP from Inception to Transition.
• Conducted collaborative workshops like JAD sessions and walkthroughs involving executives, developers, end users, and stakeholders.
• Extensive exposure to configuration and change request management tools like Rational Clear Case and Clear Quest.
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, MS Visio

Automation Tools: Requisite Pro, Mercury Test Director

Configuration and Change management tools: Rational Clear Case, Rational Clear Quest

Web Servers: Internet Information Server, Apache

Project Management: Microsoft Project, Microsoft PowerPoint

Languages: Pascal, Java, C++, C, SQL, TSL

Web Technology: JavaScript, VBScript, HTML, XML, XSLT

RDBMS: Oracle 8i, MS Access

Operating Systems: LINUX, UNIX, Windows 95/98/NT/2000/XP, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Ontario

Business Analyst

Responsibilities:

• Involved in interviewing with the end clients and gathering requirements and documenting them in the form of a Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Conducted JAD sessions for Requirement Analysis, Risk Analysis, Adaptability and feasibility studies with various stakeholders including designers, developers, QA, and management staff.
• Developed mapping specifications to convert non-compliant data formats to ANSI HIPAA compliant formats.
• Interviewed Business Area Experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical team.
• Performed walkthroughs with the development team and QA team and other relevant stakeholders.
• Created Use Cases and Activity views to extract Business Process Flows and Workflows, thereby helping development and quality assurance in understanding the requirements.
• Created Business Requirements and converted them into System Requirement Specifications.
• Worked extensively with MS office suite for preparing status reports.
• Reviewed validated and analysis of eligibility data that was put into the system in Excel before handing into the system.
• Used Visio to carry out the business modeling and object modeling effort to develop the business architecture for the application for rapid and controlled Application development.

Confidential, MN

Business Analyst

Responsibilities:

• Obtaining a detailed knowledge of the business process being followed in the project environment.
• Refined Requirements to fit into “Excellent Requirement” category. Also, resolved conflicts using JAD sessions based on priority, severity and required resources.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Facilitated User Acceptance testing, coordinating tests with QA’s and Users.
• Created UAT environment, entrance criteria, exit criteria for the test team and checking release criteria.
• Involved in the verification of the EDI transactions between the physician office and the insurance companies.
• Analyze business requirements and segregated them into Use Cases and activity diagrams using Rational Rose.
• Prepared Business Workflow models that cover “How” business processes are accomplished.
• Prepared Workflow diagrams analyzed ‘AS-IS’ and ‘TO-BE’ scenarios, designed new process flows and documented the business process and various business scenarios.
• Used Rational RequisitePro for managing and configuring the Requirement Analysis effort.
• Involved in resolving and documenting issues related to these EDI transactions including 270/271 transactions using Test Director.
• Conducted GAP analysis to identify the current to future state roadmap
• Involved in the review, validation and analysis of eligibility data that was inbound into the system in Excel before it is passed into the system.
• Created Wireframes and page mockups to help business users visualize the website
• Tested the final application for User acceptance, to verify whether all the User Requirements were catered to by the application.
• Performed various roles along with the project manager to see the timelines are met.
• Created to-do list, held weekly status meeting, assessed risks and made sure the routing of the documents is done in the right and a timely manner
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Environment: Rational Requisite Pro, ClearCase, ClearQuest, MS Project, Java2, Linux, Windows 2000/NT/XP

Confidential, AZ

Business Analyst

Responsibilities:

• Gathered, defined and documented Business, Functional and Technical specifications for the design and implementation.
• Developed Software Requirements Specifications, Supplementary Requirements Specifications and Storyboards.
• Performed Gap Analysis, conducted walkthroughs and acted as a liaison between the business users, stakeholders and the team to perform requirements, quality and risk analysis.
• Involved extensively in the inception phase for understanding the Scope of the Project, feasibility of the implementation and define the risk factors involved in the project.
• Designed Use Case, System Architecture, Activity, and Workflow diagrams using MS Visio.
• Ensured that all requirements, enhancements and defects for the particular release have been developed / fixed and tested by creating traceability between all the project assets.
• Prepared Business Workflow models, workflows & analyzed the processes which needed customization
• Conducted Control Change Board meetings and JAD sessions to go over change request.
• Managed change and enhancement requests using Rational Clear Quest.

Environment: JAVA, SQL Server, Unix, Microsoft Project 2000, IIS, VB Script, XML SQL, DB2, IMS, Oracle, WinRunner, LoadRunner, Test Director, Rational Clear CaseClear Quest.

Confidential, Naperville, IL

Business Analyst

Responsibilities:

• Used Rational Unified Process(RUP) as a Software Methodology
• Gathered Business Requirements and interacted with the project stakeholders to get a better understanding of the Business Processes.
• Prepared the Business Requirement Document and then converted the Business Requirements into Functional Requirements Specification and Technical Specification using Rational Requisite Pro.
• Identified the Use Cases from the Requirements document and created the UML Diagrams including Use Case Diagrams, Activity Diagram, Sequence Diagrams using Rational Rose.
• Involved in managing and implementing all required documents for HIPAA
• Extensively involved in writing end-to- end testing Use cases to check the HIPAA conversion.
• Developed standardized reports to analyze the implementation process of various modules of the project.
• Used the Rational ClearQuest to maintain and track the stakeholders requested enhancements and changes.
• Used Rational ClearCase to maintain different builds of the application with description about all changes and versions
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.

Environment: Rational Suite, MS-Visio, MS Project, Java, Java Beans, JSP, J2EE, HTML, Oracle, Solaris, Windows.

Confidential

Program Manager

Responsibilities:

• Created project plan and business case documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestones.
• Built impact assessments by close interaction with department representatives to understand how they responded to their patient’s queries.
• Interviewed the managers of accounting, customer service and ER departments to determine business needs, resources available and time constraints for the project.
• Conducted GAP analysis to identify the current to future state roadmap.
• Performed the current state assessment and future state assessment.
• Monitored project progress and addressed client issues.
• Demonstrated project management skills to facilitate on-time and cost-efficient project completion.
• Documented and reported the progress to the management on an ongoing basis.