SUMMARY

• Business Analyst/ Quality Assurance Analyst over 2+ years of experience in software requirement analysis, process modeling, process flow, and Quality Assurance Analysis, Validation and Software Test Executions.
• Extensive knowledge of all phases of the software development lifecycle (SDLC) and the iterative Rational Unified Process (RUP).
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walk through, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stakeholders and the IT group.
• Extensive experience in modeling the AS IS and TO BE.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Proven experience working with Technical Teams and Project teams on Microsoft SharePoint.
• Strong knowledge in creating Business Requirements Document (BRD), functional requirements document (FRD) and Technical Requirements Document (TRD) with GUI design, non-functional documents, and Requirement Traceability Matrix (RTM), Functional Specifications (FSD), Systems Design Specification (SDS), High Level Design Document (HLD) and testing documents
• Proficient in using UML in behavioral, structural and architectural modeling - in creating Use Case, State, Activity, Class and Sequence diagrams.
• Experienced in creating Test cases, Test Plan, and Test Data. Performed User Acceptance Testing (UAT) working with team members.
• Extensive experience in Design GUI layouts and provide screen functionality requirements to developers, programmers.
• Experience in gathering user requirements, application development, testing and documentation using Rational Requisite Pro
• Conducted System Integration Testing and facilitated User Acceptance Testing (UAT) to provide a smooth transition to the new system/application.
• Expertise in Analyzing Business Requirements and developing Test Plan, Test Cases, and Test Scripts.
• Expertise in planning and executing manual Testing and automated testing.
• Experience with testing software applications including Client/Server, Stand-alone and Web based applications at different phase of the Software Development Lifecycle (SDLC)/STLC).
• Working knowledge and experience in Black Box Testing, Back End Testing, Functional Testing, Regression Testing, Integration Testing and User Acceptance Testing (UAT).
• Working knowledge in Load Testing, Stress Testing and Performance testing for ensuring performance.
• Experience in Bug Tracking, Bug Reporting and Defect Tracking using Quality Center. Follows, maintains, and conducts test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
• Experience in development methodologies like RUP, SDLC, AGILE and Waterfall.
• Extensive experience in configuring data mapping between different Databases.
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.

TECHNICAL SKILLS

Business Tools: Rational Suite (Rose, Clear Quest, Clear Case), MS Visio, MS Project

Test Management Tools: Quality Center, MS Visual Studio Test Mgmt

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

Methodologies: RUP, TDD, AGILE, UML & Business

Operating Systems: Windows, Mac OSX, DOS, UNIX, Linux

Databases: Oracle; MS SQL Server, DB2, Sybase

Languages: UML (Use case, activity diagram, sequence diagram, data flow diagram, component diagram), C, HTML, Java, SQL

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

Business Analyst/ Quality Assurance Analyst

Responsibilities:

• Work closely with Business Partners, User Experience (UX) Designers, Project Architects, Security Analysts, Service Providers and Technical Delivery Managers to gather and document the system and UI requirements.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Tested various sprints using Agile methodology
• Used MS Project to document the project progress and manage the project resources
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using MS Visio according to UML methodology
• Involves in preparing and analyzing Test Cases and their validation and execution
• Involved in the creation of test plan and test cases based on functional specifications required for manual testing of Journey Management System (JMS).
• Follows, maintains, and conducts test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
• Documents test results, corrective actions required, and logs defects/issues for resolution for all testing related JMS, CARS and OVS projects.
• Maintains testing supporting documentation in accordance with Company’s record retention policy for all QA testing performed.
• Determined user requirements and goals by conducting meetings.
• Coordinate with MD's of different applications on daily basis to notify them on the risk involved into their application settings
• Gather, Analyze and document requirements from different user groups and communicate those with the developers, QA and PM
• Successfully conducted JAD Sessions with SME's and Business Users to gather requirements.
• Accurately identified the various groups and created pivot tables for further classification and thus, created a better understanding of the groups.
• Interacted with various department heads and senior management to conduct interviews and requirement gathering workshops
• Solved business problems with proposed multiple solutions and pros and cons of each solution
• Interacted with application developers and communicated user needs and requirements.
• Created Screen mock up to illustrate new requirements and alignment around project scope using MS Visio.
• Defined testing objectives and verify requirements are testable
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using MS Excel
• Responsible for creating the System Requirements Specification (SRS) document, detailing the functional and non-functional system requirements and Web Services necessary to interface with each service provider.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio.
• Work closely with Test Analysts/Managers to ensure their understanding of the requirements, review test cases to ensure completeness and provide consultation during test execution.

Environment: Microsoft SharePoint, .Net, MS Visio, MS Office, MS Exchange, Clarity, Microsoft Project, .Net, HP ALM/Quality Center/TFS, Agile & Waterfall - Hybrid

Confidential, PHX, AZ

Business System Analyst/Quality Analyst

Responsibilities:

• Work closely with Business Partners, User Experience (UX) Designers, Project Architects, Security Analysts, Service Providers and Technical Delivery Managers to gather and document the system and UI requirements.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Tested various sprints using Agile methodology
• Used MS Project to document the project progress and manage the project resources
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using MS Visio according to UML methodology
• Coordinate with MD's of different applications on daily basis to notify them on the risk involved into their application settings
• Gather, Analyze and document requirements from different user groups and communicate those with the developers, QA and PM
• Successfully conducted JAD Sessions with SME's and Business Users to gather requirements.
• Accurately identified the various groups and created pivot tables for further classification and thus, created a better understanding of the groups.
• Interacted with various department heads and senior management to conduct interviews and requirement gathering workshops
• Solved business problems with proposed multiple solutions and pros and cons of each solution
• Interacted with application developers and communicated user needs and requirements.
• Created Screen mock up to illustrate new requirements and alignment around project scope using MS Visio.
• Defined testing objectives and verify requirements are testable
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using MS Excel
• Responsible for creating the System Requirements Specification (SRS) document, detailing the functional and non-functional system requirements and Web Services necessary to interface with each service provider.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio.
• Work closely with Test Analysts/Managers to ensure their understanding of the requirements, review test cases to ensure completeness and provide consultation during test execution.

Environment: Microsoft SharePoint, .Net, MS Visio, MS Office, MS Exchange, Clarity, Microsoft Project, SQL, UML, HP ALM/Quality Center, Agile.