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Business Analyst/product Owner Resume

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San Francisco, CA

SUMMARY

Goal - oriented professional with over 7 years of experience in mobile and web product development

PROFESSIONAL EXPERIENCE

Confidential - San Francisco, CA

Business Analyst/Product Owner

Responsibilities:

  • Engaged with client to deliver on a business improvement services project offering a retail solution for $20.4M Business; resulting in 10% increase in cross-sell.
  • Co-ordinated with internal stakeholders and experts to identify business issues and user stories.
  • Conducted user surveys and captured practices and processes.
  • Drove alignment of backlogs and front-ended UAT sessions in Agile teams.

Confidential - San Francisco, CA

Business Analyst Associate Intern

Responsibilities:

  • Formulated business improvement strategy for $2.1B Renewal Process, forecasting incremental benefits of $14.8M and ROI of 112%
  • Co-ordinated with internal stakeholders and experts to identify business issues. Developed value propositions. Project received business approval.

Confidential

Business Analyst/Product Owner

Responsibilities:

  • Coordinated with developers, customer service and QA to design, build and deploy platform features.

Confidential

Product Manager

Responsibilities:

  • Led a team to enhance a mobile solution; operated simultaneously on two product solutions.
  • Executed action plans to improve team productivity, resulting in a 15% improvement in problem solving quality and response rate; received recognition by senior management for project success

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