SUMMARY:

• Enthusiastic professional with 9 years of experience as a Business Analyst with clients in Wealth Management, Broker - Dealer, Risk and Banking areas.
• Proficient in requirement gathering, analysis and business processes management with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall, Agile, and Scrum methodologies.
• Extensive experience in creating As-Is and To-Be process models, conducting Gap Analysis to understand areas of improvement and analysing the risks involved through SWOT, Value Stream Mapping, Feasibility Analysis and Impact Analysis.
• Experience in conducting Joint Application Development (JAD) sessions with end users, SMEs and stakeholders.
• Excellent knowledge in Microsoft systems like SQL Server.
• Highly experienced in creating the requirements Artifacts, Business Requirement Document (BRD), System Requirements Specifications Document (SRS), Use-cases, Functional Requirements Document (FRD), Technical Requirements Document (TRD) and Change Requests Planning (CRP).
• Experience in creating Key performance indicators (KPI), Enterprise Risk Management, Business Continuity Planning (BCP), and Change Management.
• Extensive knowledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skill with ability to interact with individuals at all levels.
• Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM). Extensively used tools such IBM Doors, Atlassian JIRA.
• Significant experience in reviewing Test Procedures and creating Test Cases, Test Scripts and Test plans.
• Proficient in creating mock-up screens and prototyping static and dynamic UI with HTML4, Mock-up Screens and MS Visio. Experience with storyboarding and creating quick wireframes.
• Comprehensive knowledge of Data Warehousing with significant implementation experience.
• Extensive experience with Excel Modeling, Word, PowerPoint, MS Project, Access and SQL.
• Endowed with excellent oral, written, inter-personal communication skills with a results-oriented attitude.

TECHNICAL SKILLS:

Operating System: Windows 2000/XP/7/8, Mac OS.

Methodologies: SDLC, JAD, GAP, UML, Agile, Scrum, Waterfall

Business Tools: MS Project, Micro Strategy, MS Visio, Excel - Macros, VBA, MS Word, MS PowerPoint, MS Access

Supporting tools: HTML, SQL, VML, JIRA

Statistics: Financial Data Modeling and Analysis, Regression, Risk Analysis

Testing Tools: HP Quality Center

Database Tools: MY SQL, Microsoft SQL

ETL Tools: Informatica, IBM Cognos.

Graphical Tools: Mock-up Screens, Wireframes

Project Management Tools: MS Project, SharePoint (2007, 2013)

Reporting Tool: IBM Cognos, Tableau, QlikView, SSRS

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Sr. Business Analyst/Scrum Master

Responsibilities:

• Designed and implemented Front End for Margin Account leverage which included a consolidated platform that could manage loans, show line of credit and monitor securities that were pledged as collateral on the margin account by using Scrum-Waterfall Methodology.
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet the business needs
• Designed message formats, queues, systems interfaces, and worked with the loan processors, account managers, compliance team though interviews, questionnaire and JAD sessions.
• Defined the scope of the project and identified the major actors, using various elicitation techniques to gather requirements.
• Worked closely with regulatory compliance team to ensure the implementation of Regulation U and Regulation T in the margin account.
• Extensively done GAP analysis in the project as there were numerous'As-Is'and'To-Be'conditions.
• Developed business requirement documents, use cases, functional and non-functional documents and process diagrams including context, dataflow and decomposition diagrams.
• Captured the empirical data and identified ways to improve engineering practices
• Facilitated with product owner for prioritizing the user stories and creating repositories of the user stories in the product backlog.
• Defined the data sources, data loads and data transformation using ER Diagrams. Used MS-Visio for model diagrams, MS-Word for documentation and used UML for visual modeling.
• Authored Data Flow diagrams, Activity diagrams, Sequence diagrams and Business Process models with special detail to Sub-Processes.
• Analyzed, collected and prepared user requirements, definition, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams, and test cases.
• Liaise with all the stakeholders at all levels and worked closely with teams of BAs, developers, testers and product control throughout the entire development life cycle to ensure a quality product is delivered.
• Resolved impediments in the daily scrum meetings and enforced timely execution of sprints.
• Extensively involved in Data mapping and Data modeling to validate the new platform.
• Involved in data mining from data warehouse to further analyze the data for business needs.

ENVIRONMENT: My SQL, MS Visio, MS Project,UML, XML, HTML, Mockup Screens, Scrum-Waterfall

Confidential, Wilmington, DE

Sr. Business Analyst

Responsibilities:

• Developed a front end platform for al institutions to mitigate risk on student loan default by rigorous screening of prospective and current students based on credit scores, credit history and loan repayment capacity by using Agile - Scrum methodology.
• Extensively involved in JAD sessions to converge early towards a design acceptable to the customer and feasible for the developers.
• Involved in authoring the Project Standards, Project Charter, Project Scope document.
• Conducted Gap Analysis to define the need of the proposed functionalities of the system.
• Analyzed and optimized the process, prepared Business Requirement Document (BRD) and Functional Specifications.
• Worked extensively on change request during the mid-stages of the project and prioritized the tasks to make optimal use of time and resources.
• Worked in automating, controlling, capturing, creating, managing, and distributing and archiving of documents that supported compliance with the Title IV of Higher Act.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using Rational Rose thus defining the Business Process Model and Data Process Model.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Analyzed, collected and prepared user requirements, definition, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams, and test cases.
• Facilitated the scrum meeting and captured empirical data to align results with expectations.
• Resolved impediments and ensured timely execution of sprints.
• Worked on JIRA for Issue tracking and project planning
• Created mock-up screens and prototyping static and dynamic UI with HTML, Mockup Screens and MS Visio. Experience with storyboarding and creating quick wireframes.

ENVIRONMENT: Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio), SWOT analysis, GAP Analysis, SQL Server, Mock up Screens, HTML, JIRA.

Confidential, Philadelphia, PA

Sr. Business Analyst

Responsibilities:

• Developed knowledge of Investment Analysis, Asset Allocation and key market indicators
• Gathered Business Requirements, through constant interaction with the Portfolio Managers, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes. Developed business process models in Waterfall to document existing and future business processes.
• Coordinated and conducted joint application development (JAD) and walk through sessions involving business unit stakeholders, technical analyst, project managers thereby utilizing strong interpersonal, oral and written communication skills.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Analyzed and optimized the process, prepared Business Requirement Document (BRD) and Functional Specifications.
• Assisted in developing a database of securities to be included in the platform for optimal capital allocation.
• Identified Use Cases from the requirements.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using Rational Rose thus defining the Business Process Model and Data Process Model.
• Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Liaise with all the stakeholders at all levels and worked closely with teams of BAs, developers, testers and product control throughout the entire development life cycle to ensure a quality product is delivered.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Extensively involved in Data mapping and Data modeling to validate the new platform.
• Involved in data mining from data warehouse to further analyze the data for business needs.

ENVIRONMENT: Advanced Excel, Macros, VBA, My SQL, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, and MS Visio), and SWOT analysis.

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Conducted JAD sessions with key business users to make them understand the project scope and deliverables and to check the feasibility of the project
• Extensively done GAP analysis in the project as there were numerous'As-Is'and'To-Be'conditions.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using Rational Rose thus defining the Business Process Model and Data Process Model.
• Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Analyzed, collected and prepared user requirements, definition, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams, and test cases.
• Facilitated the scrum meeting and captured empirical data to align results with expectations.
• Resolved impediments and ensured timely execution of sprints.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.

ENVIRONMENT: Waterfall, Excel, Macros, VBA, My SQL, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, and MS Visio), and SWOT analysis.

Confidential

Business Analyst

Responsibilities:

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
• Involved in analyzing Business Requirements and developing System Specifications.
• Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
• Organized cross of team members and users to become more responsive.
• Conducted JAD sessions with key business users to make them understand the project scope and deliverables and to check the feasibility of the project
• Interacted with various cross-functional teams on building business use cases, and understanding expenses and revenue stream.
• Created Use case diagrams, activity diagrams and class diagrams using UML for designing and developing to describe whole scenario using MS-Visio.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Ensured that the modifications suggested by the users were incorporated into the application.

ENVIRONMENT: MS Access, MS Office (Excel), Monte Carlo Simulations, SQL Server, SDLC, HTML.

Confidential

Business Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Conducted interviews with project managers, business users to collect requirement and business process information.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Liaise with all the stakeholders at all levels and worked closely with teams of BAs, developers, testers and product control throughout the entire development life cycle to ensure a quality product is delivered.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Teamed up with Insurance advisors to perform market survey and learn client requirements to assist technical team in Software development.
• Participated in SLA (Service Level Agreement) writing for different financial products and insurance products like Personal Insurance, General Insurance, Property and Casualty Insurance, Car Finance, Personal finance, loan, Housing Loan.
• Experience of managing multiple stakeholders across the organization, and in QA integration of systems
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from development, QA and Technical Support teams.
• Created Data Flow Diagrams, Activity diagrams and Use cases for the audit planning process.
• Coordinated in developing test scenarios, test cases and implemented test plan with QA team.
• Assisted in development of materials for new technology and process improvement.

ENVIRONMENT: UML, RUP, SDLC, Rational Requisite Pro, Rational Rose, Windows 2000, Visio.

Confidential

Jr. Business Analyst

Responsibilities:

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
• Conducted regular status meetings with projects stakeholders, analyst team members, program manager and management team to identify and resolve issues.
• Created Business Objects by referring to the company’s customer database and logically grouping different business components.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Ensured that the modifications suggested by the users were incorporated into the application.
• Formed a bridge between the Project Manager and different teams with effective presentations.

ENVIRONMENT: UML, Clear Case, MS Access, MS Office, ASP, SQL Server, Visual Studio, SDLC.