SUMMARY:

• Position as an Agile Coach bringing 15+ years’ experience in Project Management support, Change Management skills, problem solving, User as well as mentoring and coaching (Agile and IT) project teams, oral and written communications, customer and end user support, enterprise application development
• Testing, migration and implementations (Custom and COTS applications), infrastructure support and data warehouse development in a matrix - project team environment.

PROFESSIONAL EXPERIENCE:

Agile Project Manager

Confidential, Charlotte, NC

Responsibilities:

• Client list includes Confidential, Wells Fargo, Time Warner Cable, Metlife and Morgan Stanly.
• Provided and coaching engagements to clients for 6-10 weeks. Engagement model includes 3-5 days of Agile for the new project members, consulting, coaching and technical support for developing the product backlog and evaluating the technical and business constricts and impediments for Sprint 0. As an Agile coach, me mentored and guided the agile teams thru 2-3 sprints for new and previously failed waterfall projects.
• Provided 2-5 days classes for Agile Teams, Story Writing and Development and well as Agile Foundations.
• Provided Agile support to and for the Agile community of Practice in the Charlotte area by providing and informational sessions to several agile Interest groups including Agile Carolinas and the Charlotte PMI.
• Technologies and tools used included: Agile Framework, web development, SharePoint, Version one, Rally, Greenhopper as well as IBM RTC Agile toolsets.

Agile Project Manager

Confidential

Responsibilities:

• Project Manager/ScrumMaster for several teams in support for several Services Platforms.
• Technologies and tools used included: Agile Framework, web development, SharePoint, IBM RTC Agile toolsets.

ScrumMaster/Product Owner

Confidential, Charlotte, NC

Responsibilities:

• Provided coaching, leadership and guidance as a ScrumMaster and Agile Coach for the Enterprise-wide Sales force Applications.
• Technologies and tools used included: Agile Framework, SDLC, web development, SharePoint, Mobile Technologies (IPad, IPHONE and Blackberry), Version one toolset.

ScrumMaster/Senior PM

Confidential, Charlotte, NC

Responsibilities:

• TEMPEffectively managed Tier 1 multi-faceted projects for the Client Services Division wif a user base of 3,000 employees and budgets up to $86 million.
• Provided coaching, leadership and guidance as a ScrumMaster and Agile Coach for the Re-design of the Plan Sponsor Website supporting over 2000 Plan sponsors.
• Acknowledged Enterprise wide as an “Agile Trailblazer” for Client Services team at Confidential .
• Management and technical support for the Mobile Plan Review Initiative using Plan analyzer for Plan Sponsor Reporting using Microstrategy and Mobile Technology.
• Provided Agile support to and for the Confidential Agile Community of Practice by providing leadership and informational sessions to the Confidential employees.
• Lead working sessions on “Creating an TEMPeffective Product Backlog” to Product Owners and Business Analysts.
• Technologies and tools used included: Agile Framework, SDLC, web development, Sharepoint, Clarity, Microstrategy, Data Warehouse, Fatwire and Content Management, Mobile Technologies (IPad, IPHONE and Blackberry), IBM RTC toolset.

Senior PM (TDM)/ScrumMaster

Confidential, Charlotte, NC

Responsibilities:

• TEMPEffectively managed Tier 1 multi-faceted projects for the Finance Systems Roadmap FSR) division wif a user base of 38,000 employees and budgets up to $32 million.
• Provided leadership and guidance for several project management documents including Project Management, Communication, Requirements and Quality Plans, Test Cases and Test Plans, Resource plan and Budgets.
• Management and technical support for a major Ariba system upgrade for the Accounting system migration from GEAC to SAP accounting.
• Scrum Master/Project Manager for the Supply Chain Management Business Intelligence Reporting project, designed to create an enterprise-wide Data Warehouse in support the Confidential ’s Supply Chain Management.
• Technologies and tools used included: Ariba, SAP (accounting), Project Management, SDLC and SLC, IT Portfolio Management, web development, Oracle, SharePoint, Clarity, MS Project, Supply Chain Management, Informatica, Micro strategy, Data Warehouse, Oracle and DB2 databases, Waterfall methodology and Agile framework projects.

Senior Project Manager

Confidential, Charlotte, NC

Responsibilities:

• TEMPEffectively managed Tier 1 multi-faceted projects for the Technology and Data Division (Securities and Brokerage) division wif a user base of 5,000 employees and budgets up to $15 million.
• Provided leadership and guidance for several project management documents including Project Management, Communication, Requirements and Quality Plans, Test Cases and Test Plans.
• Management and technical support for a major data center systems upgrade of more than 800 servers wif supporting software and operating systems.
• Directed all aspects of a Securities and Brokerage Imaging and Content Management upgrade and merger migration.
• Technologies and tools used included: Documentum, Filenet, Weblogic, Content Manager, Image Plus, Project Management, SDLC and SLC, IT Portfolio Management, web development, Oracle, DB2, SharePoint, Clarity, IBM hardware, Project Management toolsets (MS Project, Planview)

Senior Project Manager

Confidential, RTP, NC

Responsibilities:

• TEMPEffectively managed medium-to-large 6-10 multi-faceted projects per year for the Employee Benefits division wif a user base of 25,000 employees and budgets up to $15 million.
• Provided leadership and guidance for several project management documents including Project Management, Communication, Requirements and Quality Plans, Test Cases and Test Plans.
• Directed all aspects of a Risk Management project involving Data Management correctness of employee access to more than 10 major production databases and applications. The end result was an 80% reduction of invalid Data Access and Errors.
• Projects included a Major migration and implementation of a Change Management Application for the HR payroll division supporting 30+ clients for Fidelity Investment including Confidential and several divisions of IBM.
• Developed overall strategy for vision and management as part of PMO team for the PSS division both nationally as well as a PMO forum initiative in North Carolina.
• Provide leadership and guidance for the HRS payroll, Defined Benefits and Defined Contributions and for the Year End/Year Begin project including the Enterprise Operations, Client Implementations for 5 major and 3 minor clients as well as all of the 5 major Fidelity Call Centers. dis project consisted of over 60 team members completing over 300 tasks from December 15, 2007 thru January 15, 2008. dis was a high visible project wif daily reporting to the CIO senior managers for several Fidelity Investment Divisions including FESCO and Client Implementations. All tasks were completed on time and on-schedule and the project was named one of the top projects for 2007/2008.
• Management and technical support for a major server and operating systems upgrade of more than 400 servers and supporting software and operating systems.
• Technologies and tools used included: JAVA, Documentum, Oracle databases and applications, ITIL, Data and Records Management, Project Management, SDLC and SLC, IT Portfolio Management, web development, SharePoint, Six Sigma (DMAIC), Clarity, Unix/Linux and as NT Windows operating environments, Project Management toolsets (MS Project, Project Tracking toolsets), Waterfall methodology and Agile framework projects.

Program Manager, Application Hosting/Sr Project Manager

Confidential

Responsibilities:

• TEMPEffectively managed 10-15 medium-to-large multi-faceted projects for the Confidential National Computer Center wif a user base of 15,000 employees and budgets up to $10 million per year.
• Managed the SAP implementation for the Data Source upgrades from a legacy HR application to SAP ERP solution. Managed the deployment from 13 legacy files, databases into the SAP ERP Oracle database formats and file structures.
• Assisted the Senior Program Managers in providing leadership, vision, business and technical management. Provided leadership and guidance for all aspects of the National Computer Center Application Hosting and Development.
• Successfully negotiated government service contracts wif outside vendors and contractors for several key projects for the Government contract.
• Designed and developed a Project Dashboard Report outlining an Executive view of the current status of all open 100+ projects across the contract. The Project Dashboard Report was reviewed wif CSC and EPA senior management on a bi-weekly project report meeting.
• Developed overall strategy for the vision and the beginning of the PMO team at the NCC (CSC contact). dis included creating process and procedures as well as standard templates for use by the PMs across the contract using the PMI framework. Recruited and trained several Project managers and project coordinators.
• As the Application deployment Manager, me had the overall support, budget, staffing and management of the more than 1200+ applications deployed at the Confidential ’s National Computer Center.
• Championed customer satisfaction which resulted in improved customer reviews by over 35% improvement.
• Supervised up to 25 staff members including Project Managers, Developers, and Technical support staff supporting the NCC application hosting effort.
• Planned and scoped NCC servers upgrade project for all major operating systems, applications and software for more than 100 servers.
• Provided Project management support for 10-20 projects a year, including application development (SDLC), infrastructure upgrades and deployment, data warehouse design and planning as well as projects and Call Center development and deployment.
• Technologies and tools used included: SAP ERP, JAVA, Oracle, Coldfusion, Data and Records Management, Project Management, web development, SDLC, SLC, Peoplesoft applications, Documentum, MS Project, Portfolio Management toolset.