SUMMARY

• Over 7 years of experience as a System/Business Analyst with dual emphasis on Business projects and technology. Have diverse experience in Retail, Internet and Mobilebanking, web development environment, e - commerce etc.Also worked on Business project design,Vendor software implementation and data warehousing with SQL.
• Expertise in defining scope of projects based on gathering Business Requirements including Documentation of constraints, assumptions, business impacts, Project risks & scope exclusions interacting with stakeholders
• Facilitated JAD sessions, interviews, walkthroughs, workshops and requirement elicitation sessions with the management, SME’s, Business User Groups and the IT Groups to converge early towards a goal acceptable to customers and feasible to a designer to complete
• Proficient in creating and analysing, data flow diagrams, activity diagrams, class diagrams, logic data modelling
• Adept with industry standard methodologies like Rational Unified Process (RUP), Unified Modelling Language (UML),Water-Fall,Agile and Scrum Methodology.
• Can read, write and analyse object oriented programming codes (OOPS)
• Possess excellent Communication, Documentation & Organization skills with ability to adapt to a new environment quickly
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities and process knowledge to assist enterprises in making critical decisions
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director

TECHNICAL SKILLS

Operating Systems: All versions of MS-Windows, Apple OS X & Unix

Office Tools: MS-Word, MS-Power Point, MS-Excel, MS-Project, MS-Outlook

Business Analyst Tools: MS-Visio, SharePoint, SQL Server

Testing Tools: Load Runner, Quick Test Pro

Methodologies: RUP, Agile, Scrum, OOAD, OOPS

Languages: C, C++, Java, HTML, SQL

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

Sr. Business/System Analyst

Responsibilities:

• Interacted with the Business users, Tech Lead and Marketing Team in understanding their business processes, their legacy system
• Facilitated JAD sessions with all vendors and business users for gathering high level business requirements
• Conferring with Business Users to clarify Requirements for the design and development teams authored in Business Requirement Document (BRD)
• Collected and documented the business processes and business rules, translated the Business and User needs into System requirements. Responsible for capturing the functional requirements
• Developed Process Flows, Activity diagrams and Use Cases to depict the business processes
• Created draft Wireframes withPhotoshop and other MS-Tools
• Involved with UX Teamfor the User-Interface design/API’s in order to customize the new wireframe and develop it into a web portfolio
• Participated in analyzing and adding new security system like the 1FA & 2FA
• Performed GAP analysis and also Participated in creating a logical data modelwhich involved ETL with SQL
• Responsible for the development of Test Strategy and developing Test Scripts, Test Case based on business requirements, technical specification and product knowledge
• Responsible for UAT Testing of the application and reported bugs to development team. Streamlined and coordinated the bug and defect tracking and rectification effort.
• Helped in performingQA Test plans for Functional and Integrated System Testing
• Co-ordinate with the product owner to update the project plans with any impact due to a change request. Verify if the contingency plan will absorb any delay in project due to change request. Track progress on updates in project plans

Environment: RUP, Quick Test Pro, MS Visio, SQL, MS Office 2000, Java, XML, HTML, JavaScript, WebSphere 5.0, JDK6.

Confidential, Saint Louis, MO

Business/System Analyst

Responsibilities:

• Analyzed “as-is” process of the existing system and understood the “to-be” process and provided assessment document & created process flows
• Led JAD sessions to collect requirements from business user to initiate systems development process
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs. Ensured that critical requirements are not missed
• Prepared all the documents, Performed GAPanalysis and facilitated review sessions as per the in-house SDLC methodology and complied with the corporate ®ulatory laws
• Created and maintained issues & risk documents and followed up with the individual owners to ensure the timely response/completion of the action items
• Maintained Requirement Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level
• Performed ETLin order to access statistical information
• Managed Change Requests by capturing them in the available organizational templates & thoroughly analyzing them for the impact on existing requirements
• Defined and documented test plans, test cases and facilitated system, functional, &UAT tests
• Reviewed and reported the progress of the project during all the phases

Environment: RUP, Microsoft Office Suite, MS Visio, Windows XP, SharePoint, SQL, PLSQL, XML, Load Runner, SQL.

Confidential, Akron, OH

Business/Systems Analyst

Responsibilities:

• Implemented Waterfall Methodology to produce artifacts in the different phases of the Software Development Life Cycle
• Coordinated and prioritized outstanding risks and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Created and maintained the traceability matrix document across the project life-cycle, tracking the requirements status and changes in the requirements and tracing individual requirements using MS Excel to other project phases and work products
• Created wireframes and screenshots for the application to easily communicate it to the users using MS Visio
• Conducted JAD sessions with Project’s Stakeholders identifying problems and coming up with best alternative to resolve that. Created targeted Questionnaires for SME’s to gather requirements
• Implemented UML methodologies to design Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, and Sequence Diagrams. Created Use-Cases and Business Use-Case Model after accessing the status, scope of the project and understanding the business processes
• Created and analyzed Business Process, user needs to provide solution through requirements and improving the activities of the loan application systems as per user requirement

Environment: Rational Test Suite, MS Excel, MS Visio, MS PowerPoint,, HTML, Quality Center, MS Project, Oracle, Windows NT, SQL.

Confidential, Dallas, TX

Business/Systems Analyst

Responsibilities:

• Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document
• Responsible for preparing Software Requirement Specification (SRS) and documenting them
• Created Process Work flows, Functional Specifications documents and documented system requirements
• Interaction with the developers to report and correct bugs
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs. Ensured that critical requirements are not missed
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications
• Analysis of new Business Requirements and preparation of the Functional Design Specifications
• Analysis of the new requests specified by the end users for the future releases and discussion with the functional and technical teams
• Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle
• Analysed and translated business requirements into system specifications

Environment: MS Visio, MS Word, MS PowerPoint, Windows 2000, Oracle, RUP, UML, HTML, Java, Rational Requisite-Pro, Share Point 2010.

Confidential

System/Business Analyst

Responsibilities:

• Part of the software development team working on the application development on the server side for our client NetApp
• Developed an intranet web application for streamlined communication and a regular updated web resource which enables users participate actively in ‘knowledge Management, Theory of learning within the organization
• Completed the full life cycle of the project, including requirement analysis, design, coding and release
• Involved in design of database structure and queries
• Technologies used were Oracle 8.0, Java2.0, JDBC, and Java Servlets SQL Server

Environment: RUP, UML, MS Visio, Test Director, MS Office and JAD, MS Project, MS Window Directory.

Confidential

Technical Associate/System Business Analyst

Responsibilities:

• Part of the software development team working on the application programming on the server side for our client Punjab National Bank
• Developed an intranet web application for streamlined communication and a regular updated web resource which enables users participate actively in ‘knowledge Management, Theory of learning within the organization
• Completed the full life cycle of the project, including requirement analysis, design, coding and release
• Involved in design of database structure and queries
• Technologies used were Oracle 8.0, Java2.0, JDBC, Java Servlets and PL/SQL
• Technologies used were SQL Server, ASP, Active-X, and XML

Environment: Agile, Enterprise Architect, UML, Rational Requisite pro, Clear case, Test Director, SQL, Use Case, Windows, MS Office, MS Project