SUMMARY:

• A Seasoned Project Manager consultant with 20years of experience as consultant in Project Management Business Analysis Financial Analysis, Quality Assurance and Software Implementation and in industries such as Finance/Banking, Investment, Insurance, Telecommunications, Pharmaceutical, Export and Resale.
• Project Management: Define, charter, scope, WBS, planning, scheduling, budgeting and control. Ability to understand the business domain, formulate business goals and ensuring that they are met.
• Business Analysis & Testing: Requirements elicitation, requirement analysis and development, documentation and testing using IBM Quality Centre, rational tools - Clear Quest and Mercury tools - Win runner, Load runner.
• Technical Writing & Reporting: Systems analysis, architecture, infrastructure, conceptual, physical and logical database designs, source control strategies, development standards, middleware messaging, Score-card reporting.
• Database Management: Informix, Oracle, JDBC, ODBC, Omni Station, Data warehouse management, schema design.
• Retail Management: Store management, inventory management, stock replenishment, resource management, accounting management and . Financial Management.
• Skilled in using Simply Accounting, Quick Books, Acc Pac software, and Payroll Accounting Accent people management and time management skills. Excellent skills in Quality Assurance & Control, Precision & Standards Control, Organized & Detail Oriented. Excellent Customer Service and Communication Skills. Coaching and Mentoring Skills: Trainer for ITIL, PMP, CBAP, CMM, QA and SAP-FICO.

WORK EXPERIENCE:

Confidential, Charlotte, NC

Project Manager

Responsibilities:

• Team Lead for all BA work from gathering requirements, functional design document and nonfunctional document and logging it (Caliber). Use Borland CaliberRM, DefineIT and Together for all documentation and modeling work.
• Build teams and ensure the FDD and all its components are completed and saved in Caliber.
• Analyze of IRW7 scope items, cross with BRD requirements and those in FDD.
• Lead user group meetings, Client BA touch point and Keane BA touch point. Mentor junior BAs -specific tools in documentation and process management.
• Point of contact for any BA, Java, J2EE and unit, functional, performance and systems testing.
• Write, examine and execute test cases in relations to the specific scope items that are documented in FDD.
• Interact with Business and Technical team ensuring client commitments are met.
• Report status weekly to both the Keane Manager and Client Delivery Manager on the progress of work.
• Plan, coordinate and deliver entire BA work for each phase of the SDLC.
• Created application to track investments of customers.
• Integration testing, systems testing for TPA/IPRO/MDO annuity products through Omni Station.
• Perform tests using Mercury tools such as Win Runner and Load Runner.
• Compiled matrices for Quality Analysts and Reporting Team.
• Assist with Project Management functions in estimation of BA work, budgeting project charter finalization and delivery schedule using Clarity Workbench.
• Worked with derivates, investments, cross asset, equity trading.
• Expert in Use Case, Activity, Sequence, Collaboration, Data Flow Diagrams.
• Created Test cases, test scenarios, test conditions and tested the requirements through Test Director
• Conduct and facilitate BA/PM SIG meeting using PM Book methodology.

SKILL: J2EE, DSV, Web Logic, Struts, UNIX, Windows, PL/SQL, SQLPlusSQLAdvantage, XML, XML Bean. Clarity Work Bench, Borland Calibers, Define IT, Together, PeopleSoft

Confidential, Ness City, KS

Project Manager

Responsibilities:

• Team Lead for all BA work from gathering requirements, writing use cases, functional and non functional specs, getting it approved from top management.
• Followed RUP methodology, Requisite Pro in documenting and preparing use case catalog.
• Involved in gap analysis, preparing process and business threads in GAP analysis and documenting it.
• While coding through J2EE, accessed existing CICS data through Eagle Pace for GUI application development.
• Conducted on using rational tools.
• Planned, coordinated and delivered entire BA work for initiation phase of the project. Followed iterative method.
• Conducted reverse walk-through and tackled all issues in understanding use cases in activity diagram, narrative and supporting artifact.
• Part of all SME workshops responsible for technical reviews and design reviews.
• Answered questions regarding unit testing, functional testing and defects management.
• Off-shore and on-shore Point of Contact (POC) for any BA related work.
• Created Test cases, test scenarios, test conditions and tested the requirements through Quality Center
• Technical trainer for RUP methodology, agile methodology, SDLC and Iterative Waterfall method.

SKILL: Project 2002, Outlook, Oracle, Informix, Sybase, Microsoft.NET

Confidential, CO

Business Analyst and Test Lead

Responsibilities:

• Team Lead for Missouri Tool Box that developed and documented System Requirements for the redesign of the Great Hires, and Toolbox websites using UML. Managed a budget of $1.8M
• Worked closely with UI graphic designers, Architects, Developers, Testers, and Business Subject Matter Experts.
• Used JAD sessions, and one-on-one meetings to identify Business and System Requirements, and documented then using Use Case Modeling, Process Flow diagrams and documentation, data mapping rules, and Screen mock-ups.
• Mentoring several of the team members on best practices on documenting requirements when Process Flow diagrams and Uses Cases are used.

  Redesigning the public website (Great Hires) and the internal website (Toolbox) to allow for more efficient navigation.

• Streamline the process flow for each of the individual functionalities; eliminate duplication of work effort by allowing for data sharing between both applications.
• Conducted walk through sessions with Technical team and Business team and after making changes on their feedback got them management approval to go ahead with development.
• Involved in project planning, coordination and implementation of QA methodology.
• Was also involved in QA testing and UAT. Made sure that all defects were timely resolved through ECPs.
• Worked with Business/User SME and Tech SME in gathering requirements and documenting them. Also facilitated JAD session, GAP analysis, budgeting and estimation.
• Created Test cases, test scenarios, test conditions and tested the requirements through Clear Quest
• Technical trainer for RUP methodology and all soft skills.

SKILL: Project 2002, Outlook, Oracle, Informix, SYBASE, C#, Visual Studio, Microsoft.NET

Confidential, Minneapolis, MN

Business Analyst and Quality Analyst

Responsibilities:

• Been part of Requirements gathering team, interacted with the business and gathered requirements and documented it. Also did data elements mapping to reports and identified the data elements missing. Did data modeling using UML. Interacted with data modeled.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Performed business process mapping for change requests and new requirements.
• Worked with the data modelers, DBAs, QA teams and testers to resolve issues that arose during the deployment/release phase.
• Also a part of sourcing and data governance team for finalizing the data elements and its correct definitions.
• Was also a part of Reverse Engineering team for extracting the data source elements for the purpose of verifying the data elements field that is used in the data warehouse and the data mart.
• Used SOA (Service Oriented Architecture) and SDP (Session Description Protocol) in architecture design and documentations as a member of the architecture and modeling team.
• Participated in estimation based on estimation tools and other metrics for resource allocation and budgeting.
• Interacted with the data architects and sourcing team to identify the issues involved in data extraction.
• Created Business Requirement document and Status matrix dashboard to monitor the daily status with the team.
• Participated in design review and tech review meetings.
• Point of contact (POC) for Business subject matter experts and Technical subject matter experts.
• Created Test cases, test scenarios, test conditions and tested the requirements through Quality Center
• Worked on Cross-Asset derivatives, equity and investment products, health insurance claims.

SKILL: Project 2002, Outlook, Oracle, SYBASE, INFORMIX

Confidential, Herndo n, VA

Technical Analyst

Responsibilities:

• In charge of all Technical documentation work for FAS 115 MTM, Fair Value, Fails and Sales.
• Created requirements documentation, TDD, release notes documentation and meeting notes doc and posted on SharePoint access.
• Overall in charge of Fund Management including fixed income, mortgage, brokerage, equity and mutual fund. Supervised team activities in FAS 115 MTM, Fair Value calculation using amortization tool, Sales and Fails. Oversaw data warehouse management, SQL code reviews, and processes reviews, technical document reviews.
• Ab Initio development review for FAS 115 MTM, Fair Value, Fails and Sales, Reconciled fund flow statement using General Ledger accounting principles.
• Part of design review and code review meetings, interacted with business owners, stake holders and implemented changes.
• Made sure all the Technical documentations, Play book and Run book are in place before the meetings. Also made sure release notes updates are made before each review meetings and releases.
• Reviewed Test case preparation for each business stream and made sure that they are posted them on share point access for the benefit of other business owners.
• Created Test cases, test scenarios, test conditions and tested the requirements through Clear Quest
• Through XML web development, accessed existing CICS data through Eagle Pace for GUI application development.

SKILL: Project 2002, Outlook, Oracle, SYBASE, Abintio SharePoint Access, DOORS

Confidential, Grand Rapids, MI

Project Manager

Responsibilities:

• Oversaw multiple in-house and off-shore projects in parallel in a matrix organization utilizing Project Management Framework (PMI) and SDLC methodologies, designed and developed internet.
• Created test cases using SQL and tested for the required results. Worked with service community especially User SMEs and Tec SMEs and participated in review meetings. Contributed to development issues, QA and UTI.
• Also worked with enterprise modeling tool Abinitio for investments and trading calculations.
• Through ITS, created application to track customer investments in Asset Management, Mutual Fund, government bonds and securities.
• Acted as liaison between IT Management and technical staff to review and update IT Business Continuity Planning (BCP) Plans to ensure they align with current needs and integrate into the wider BCP plan.
• Responsible for documenting and testing and IT Recovery Plan, developing yearly project activity to ensure plans meet requirements, process integration (inserting BCP into existing processes or modifying/creating new process to support the maintenance of BCP ongoing basis), establishing a BCP governance model for all Tier 1 changes.
• Created and documented a disaster recovery plan for non-Tier 1 applications, analysis, budgeting and outlining of a Tier 2 and 3 solutions. Contributed to issue analysis and resolution for every BCP test- Initiating and managing tests of key vendor BCP.
• Played a key role in consensus building and concept selling across the enterprise by providing prototype presentations using Net-meeting. Analyzed and documented business requirements using Rational Requisite Pro.
• Developed project proposals, charters, concept design and prototypes, conducted series of feasibility studies and impact analysis, implemented configuration management and change control procedures. Analyzed project risks, constraints, developed mitigation plans and workarounds.
• Responsible for Stakeholder management and project performance reporting through EVP, Project Score Cards and Milestone reports. Conducted series of lessons learned meetings.
• Worked on Cross-Asset derivatives, equity and investment products, health insurance claims.
• Created Test cases, test scenarios, test conditions and tested the requirements through Quality Center
• Directed and motivated cross-functional teams (20-25), contributed to team performance evaluations. Developed and established work priorities to ensure productivity and quality goals. Managed application support & documentation, timely issue resolution, upgrades & new releases.

SKILL: Web Logic, Web Sphere, J2EE, XML, SOAP, WLI, Project, Visio Office, JRUN, Java, Solaris, Oracle 9i, Sybase 11, PL/SQL, SQL*PLUS, SQL Advantage, PVCS Dimensions, WIN Runner, Load Runner, C:D, NT, W2K, SOX, UNIX, Shell Scripting, JavaScript, VBScript, JDBC, HTML, ETL, Ab Inito

Confidential, Dayton, OH

Business & Quality Analyst

Responsibilities:

• Primary focus involved the conversion of data from a mainframe environment to a client server environment.
• Responsible for defining the scope of the project, gathering business requirements, and document them textually and within models.
• Cordiant software along with enterprise suite were used to prepare routing analysis, cost analysis and budget analysis while delivering project milestones
• Been in the workshop for requirement gathering for freight processing, pricing, sales tax. Created activity diagram and mock-up screens for final development.
• Worked with Business Analysis team to prepare use case models based on Business Requirement Documentation gathered through interaction with users.
• Involved in creating and enhancing requirements, analysis and design using Rational Tools like Rational RequisitePro, Rational Clear Case, Clear Quest and Rational Rose.
• Created user requirements document for companywide reports by interacting with end users and developers.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Created Test cases, test scenarios, test conditions and tested the requirements through Test Director
• As a part of requirement gathering process worked with Fund Management including fixed income, mortgage, brokerage, equity and mutual fund.

SKILL: Project 98, Outlook, Oracle, Informix, SYBASE, Solaris, Iona Orbix, Cobra

Confidential

Project Manager

Responsibilities:

• Developed project planning/analysis based on client requirements, prepared SOW (Statement of Work) scheduling, allocated resources and implemented within budget.
• Managed projects comprising of a team of developers, analysts, programmers, installers and testers. The process involved was through weekly follow-up team meetings, presentation of requirements at client’s sight and constant interaction with Senior Management on the progress of work.
• Completed and recommended a Report Writing Tool software for ADC’s Fast Flow Application, which clients now use to produce reports and query the database faster, reducing the number of calls from the fields. This was done based on vendor, competitive market analysis, internal client reports and research based on user response analysis. Companies participated in this projects were Actuate, Oracle, Crystal Reports, Congo’s, Business Objects, Enterprise Reports.
• Observed account managers and User Interface of the existing system.
• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Created test plan and test cases for user acceptance testing. Used Rational testing tools.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Used the Unified Change Management from Rational to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.
• Did Feasibility and Risk Analysis on tools provided by vendor/third party.
• Assured that there is compliance between Artifacts and corporate SDLC policies.
• Performed user interviews and tracked client expectations.
• Managed Post-Production Enhancement (Projects), Maintenance Request (MR) and Change Request (CR).
• Designed Test Scenarios, Test Cases and Inter System Test (IST) Plans involving end-to-end systems.

SKILL: Java, J2EE, Win 2000, XP, PC Anywhere, .NET Meeting, Project 98, Visio, Outlook 98, Oracle, VMS, Citrix, Windows NT Terminal Server, Sun Solaris.

Confidential

Program Manager

Responsibilities:

• Managed multiple turnkey projects worth $10M each involving software development, programming with a team of Field Service Engineers, Systems/Equipment Applications Engineers Installers thereby contributing to revenue growth.
• Managed/supervised teamwork and project progress through virtual meetings. Provided Interface between Senior and Middle Management during operations review meetings.
• Used programming languages to create an Intranet site containing position profiles, capacity and resource availability. Posted each month’s short-term and long-term workload/resource forecasting results. Helped Regional Business Operations Managers in planning resource allocation for their regions.
• Completed and implemented a system of Root Cause Analysis of customer complaints in DMS products and eliminated the problem before it occurred. Reduced customer complaints and achieved repeated orders for the corporation.
• Expanded and improved contribution made by I.S. to the overall operating efficiency of the corporation.
• Developed corporate policy and procedures on information security and disaster recovery planning.
• Created procedures for software upgrades/maintenance, security and disaster recovery, project planning, documentation and interface with the Operations department.
• Designed, specified, participated in and led many corporate and several manufacturing systems projects.
• Completed and implemented automated resource forecasting system based on capacity vs. workload for Canadian Customer Service. This enabled the Business Operations Managers to properly allocate resources and helped reduce recurring cost.
• Developed a centralized skills database for the Canadian Customer Service using Oracle database software. Hands-on implementation was done on ATM and Frame Relay. Helped Managers in deploying right talent for positions and to provide for skills gap.
• Documented and followed procedures under ISO 9000 for software design, coding, testing and validation resulting in increased quality and marketability of products.
• Designed and implemented a user-friendly monitor user interface utilizing multi-level command driven formats improving ease of use and better customer acceptance of the product.
• Interacted extensively with customers for requirements, sizing (time/cost estimates) and timely software release.
• Participated actively in design reviews and team process improvements that significantly reduced service requests against new product enhancements.
• Documented configuration data setup process for deployments contributing to a reduction of service requests.
• Did Java and J2EE coding and a part of all design, code review and system review meetings.

SKILL: IBM and Compaq PCs, MS-DOS, PC-DOS, Basic, MS-NT LAN

Confidential, Westminst er, CO

Business/Technical

Responsibilities:

• Conducted courses in Systems, Managerial Decision Making, Market Analysis, Market Research, and Legal issues in Business for small business managers/entrepreneurs, which further contributed to exceeding revenue goal of the center.
• Planned, conducted requirement analysis, prepared RFP, wrote system specifications, researched market, evaluated vendors, prepared contracts, negotiated prices, selected, installed trained users and implemented new AS400 based business systems.
• Stabilized and modified blending system and production management reporting system for a natural gas company.
• Investigated and recommended factory automation opportunities to reduce natural gas consumption by 60% by the user community.

SKILL: IBM AS400, IBM/Compaq PCs, MS-DOS, PC-DOS, Pascal, Smart, FORTRAN, Basic, Modular Software