Product Manager Resume Parsippany, NJ - Hire IT People

SUMMARY:

A results - driven professional with extensive experience in software development, management, customer service and implementation across the financial, healthcare and consumer goods industries.
Consistent delivery of exceptional software products through the in corporation of business acumen, technical skills and a great work ethic. Analytical, with strong collaborative skills.

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

Product Manager

Responsibilities:

Contributed to 75% sales growth of the credit management product through quality driven implementations of market-based and client-based features such as: configurable credit limit approval workflow, dynamic retrieval of credit and financial information, consolidated view of credit write-up documentation, automated credit reviews.
Engaged customers through focus groups and on-site visits.
Built, prioritized and maintained the product roadmap based on stakeholder and business goals.
Managed the product backlog (grooming, prioritization and refinement), working with the product SCRUM team to clarify requirements and recommend alternative technical approaches to meet design requirements when needed.
Collaborated with cross functional teams(development, QA) to evaluate, develop and test new product features.
Conducted onsite and webinar sessions with professional services and client management teams to grow product knowledge and provide process efficiencies in product delivery.
Managed escalation of client issues and coordinated with the production support team to ensure implementation dates aligned with customer priorities.
Performed product demonstrations and provided support for sales staff, including responding to RFI’s and RFP’s.
Managed the drafting of user manuals, quick guides and marketing materials.
Established/maintained relationships with external credit bureaus, third party collection agencies and dashboards vendor.
Performed a “hands-on” analysis and implementation of a cloud-based dashboards product

Confidential, Woodbridge, NJ

Consultant

Responsibilities:

Key member of the information technology confidential compliance team which designed and tested key controls for data center operations, information technology management and application change control.

Confidential, New Brunswick, NJ

Technology Manager

Responsibilities:

Designed and supervised the implementation of a state-of-the art point of sale reporting system. The system enabled a 90% reduction in database storage, reduction of 1 FTE and 95% time reduction in the weekly sales reporting process.
Participated as a core-team member to define processes and enact key controls which enabled the consumer companies to become compliant with Sarbanes-Oxley legislation.
Managed the implementation of a global product complaint system.
Supervised the implementation of the Cognos toolset within the customer call center.
Designed and developed a competitive database system that generated product equivalencies based on pre-determined product criteria.
Led the system analysis and implementation of a suture inventory management system which produced a first year $16M sales increase.

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Product Manager Resume

Parsippany, NJ

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