Business Analyst Resume
Columbus, Oh
SUMMARY
- 6 years of all - encompassing experience as a Business Analyst with extensive experience in System Development Life Cycle (SDLC), Testing Methodologies and techniques, Rational Unified Process (RUP), Unified Modeling Language (UML) using modeling tools such as Rational Rose and MS Visio.
- Experienced in performing Business Process Reengineering/Gap Analysis to check the compatibility of the existing Legacy system infrastructure and find feasibility of new systems requirements.
- Proficient in creating use case diagrams, activity diagrams, class diagrams, sequence diagrams, collaboration diagrams, state diagrams based on Uml methodology and business process flow diagram using MS Visio.
- Comprehensive knowledge of Agile, RUP, Waterfall, Six Sigma methodology.
- Expert in Participating and facilitating JAD sessions for project, analyzing requirements, creating prototypes, user interface.
- Formulated User Acceptance Test Plans, Test Scripts and Test Matrix for Manual as well as Automated testing for various applications to ensure proper business compliance.
- Proficient in creating Business Requirement Documents (BRD), Functional Specification Documents (FSD), Use Case Diagrams (USD), Activity Diagrams, and Sequence Diagrams using MS Visio and Rational Rose.
- Extensive experience in Requirements elicitation techniques - conducting user interviews, document analysis by conducting JAD (Joint Application Development) Sessions with committee of SMEs, business groups, senior management and IT groups.
- Extensive experience in documenting existing process, analyzing Business Requirements, working with Requirements Traceability Matrix (RTM), re-engineering business processes and designing.
- Extensive experience in creating Test Approach documents, test plans, test scenarios, test procedures & test cases. Successfully fixed errors and performed User Acceptance Testing (UAT) working with team members.
- Well versed in project management tools like MS-Project for status reporting and planning.
- Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.
TECHNICAL EXPERTISE:
Front-End Tools: MS Office (MS Word, MS PowerPoint, MS Access, Outlook Express) MS Visio, MS Query, MS Project.
Data Bases: Microsoft Access, MS-SQL Server, Oracle, Sybase, DB2
Testing Tools: Win Runner, Load Runner, Quick Test Pro, Test Director, Rational Tools
Business Skills: Business Definition Requirements, Business Process Analysis & Research Use Case Modeling & Analysis
Packages: Rational Suite (Requisite Pro, Rational Rose, Clear Case Clear Quest) MS Visio, MS Project
PROFESSIONAL EXPERIENCE
Confidential, Columbus, OH.
Business AnalystResponsibilities:
- Oversee and manage project development from beginning to the end.
- Determine project scope and deliverables in accordance with the user supplied requirements while keeping in mind the senior management business strategies
- Preparation of Business Requirement Document (BRD’s) on various new and enhancement projects for Home Lending Services, Mortgage Service Provider (MSP) and Vendor Loan System (VLS) and Customer Care Workbench (CCW).
- Worked extensively with SMEs in understanding and documenting their requirements pertaining to the Home lending processes. Worked with all levels of client staff in solution definition.
- Worked with production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
- Used iRise simulation tool for preparing mock screens according to the requirement and then coordinated with the developer so that they can have a better idea about what business is asking.
- Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place
- Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed.
- Provided production support where in answered user queries in regards to the new application and reports.
- As the Applications went in Production, started gathering and preparing the Report requirements.
- Assisted the report writer to prepare the Report BRD.
- Worked with the report writer to build different reports for the applications.
- After the application went live helped user solve their queries and logged all the issues for future reference.
- Prepared the project schedules, training materials using iDart 2.0, an internal application developed to keep track of the Automation team BOW
- Conducted User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases to be used in testing based on business use cases, functional specifications as well as product knowledge across different QA phases.
- Prepared the UAT execution plan and made sure that everyone in the UAT testing has proper access to the tool and conducted the Quality Center training sessions with the Business people so that they understand the process.
- Involved in generating test cases, test scripts and resolving User Acceptance Testing (UAT) issues by communicating with QA team and rectifying the logic of the reports
Environment: Oracle, .NET, UML, RUP, TOAD, iRise Studio 8.0, HP Quality Center, Visual Studio 2010, Oracle Report Developer 10g,Sharepoint 2007
Confidential, Bartlesville, OK.
Responsibilities:
- Completed a Case study of the new ‘To-Be’ System; Prepared Business Requirement/Charter Document.
- Worked with Business user and held JAD sessions with Account Executives, Sales Managers and Auditors to gather Business and Functional requirements.
- Authored Business and Functional Requirements document.
- Effectively worked with EDI Developers to make sure that all the EDI Transactions are in place in new server.
- Interacted with Compliance department to understand the Business Rules.
- Played an integral part in analyzing the scope, design, development and execution of the project
- Performed Implementation assessment for Rational Requisite Pro, Rational Rose, Rational Robot, UML and RUP for the ERP.
- Managed requirements and communicated with Users, Test Team and Project Manager using RequisitePro.
- Reviewed and prioritized Use Case, Entity Relation, Logical, Physical and Conceptual Diagrams using Visio with Developers providing clear-cut picture to the developers
- Created UI Design using Visio for Sales/Marketing, Reports, Customers and Products section
- Assisted Project Manager with determining Task Priorities, Milestone and Deliverables during Inception and Elaboration Phase using MS-Project.
- Performed Gap Analysis; appraised project status to upper management on weekly basis using Weekly Status Report
- Worked with end-users to define requirements and coordinated user management and developer expectations
- Maintained proper communication with the developers ensuring that the modifications and Requirements were addressed and also monitored these revisions
- Involved with documenting test scripts and manual testing of prototype
Environment: UML, Rational Rose, RUP, Rational Requisite Pro, Macromedia Suit, Microsoft Project, Microsoft Visio, Gentran Suite, Sterling integrator 5.1, Microsoft PowerPoint Paint, and MS Access, DB Visualizer . SharePoint, UNIX, Quality Center, BatchIR.
Confidential, Saint Louis, MO
Responsibilities:
- Meeting with business users and defining functional business requirements
- Perform an in-depth analysis of the system’s organizational structure, services and processes.
- Organizing and managing meetings between clients, development teams and analysts on a scheduled basis
- Interview employees and end-users for collecting requirements.
- Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle using Rational Requisite Pro.
- Created Project management plans for managing on time delivery using MS Project along with writing test cases, unit and systems integration test plans.
- Enhanced operations by developing automated RUP workflow processes.
- Created Use Case Diagram, Class Diagram, Activity Diagram, State Diagram and Interaction Diagram using Microsoft Visio and Rational Rose.
- Responsible for creating Vision Document, Business Vision, Software Requirement Specification (SRS), Software Development Plan (SDP), Risk List, and Risk Mitigation Plan.
Environment: UML, Rational Rose, RUP, Rational Requisite Pro, Microsoft Project, Microsoft Visio, Microsoft PowerPoint, Oracle 9i, Html.
Confidential, New York, NY
Responsibilities:
- Participated in Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the changes in the proposed system.
- Interviewed various SMEs in the trading, operations, risk management and accounting groups to gather business requirements, wants/ needs concerning the project and documented the requirements.
- Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations, and to discuss the different ways and means for the integration of rational tools with the current system.
- Analyzed, documented and managed requirements in a format that was easily reviewed and understood by both business people and technical people using Requisite Pro.
- Conducted interviews and performed Stakeholder Analysis, worked with IT managers, software architects to identify the key changes, and participated in Stakeholder Management to communicate effectively with them.
- Conducted walkthroughs with business and development teams.
- Created Use Cases using UML (Tool: Rational Rose) and managed the entire functional requirements life cycle using Rational Unified Process.
- Responsible for preparing the Software Requirement Specifications (SRS) document, Functional Specification Document (FSD), creation of Process Work Flows and Functional Specifications.
- Followed Service Oriented Architecture (SOA) to Perform Data mapping between legacy and prospect systems using Excel extracts.
- Partnered with QA team to create test scenarios, test plans and test cases based on requirements and functional specifications. Conducted User Acceptance Testing (UAT).
Environment: Rational Requisite Pro, Rational Rose, SDLC, RUP, Word, PowerPoint, MS Visio, SQL, UML, Windows XP, MS Outlook, Test Director.
Confidential
Responsibilities:
- Conducted project review meetings and gathered Business Requirement Documents (BRD).
- Conducted user interviews, gathered requirements and analyzed the requirements.
- Designed and developed Use Cases.
- Participated in JAD and interacted with technical leaders from various departments (Designed the business requirement collection approach based on the project scope and SDLC methodology.
- Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
- Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
- Created and maintained documents (technical, business, project level and sops) to meet SDLC standards.
- Conducted User Acceptance Testing (UAT).
- Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users.
- Developed and wrote test cases for the testing
- Created a detail Requirements, Test plan and procedures for application.
Environment: MS Excel, MS Word, MS PowerPoint, Windows 2000.
